It was not so good

Was not able to take our night or morning shower had no hot water. Reported three times still didn't get fixed

Needs a remodel not clean stains everywhere we won’t stay here again

The hotel was packed because of the hurricane. The A/C wasn’t working properly. We was sweating and the maintenance guy and customer service was nice. They couldn’t help us but they gave us a fan.

Good

Mo air conditioning in the whole building very unacceptable I deserve a redound had to leve to another hotel

Friendly staff. Room was very clean. Hotel looks beautiful on the inside

Front desk staff were very helpful in answering any queries we had.

It was nearby to every thing.

The carpet in the room had stains and the bath tub could use some remodel. Overall the staff was amazing and courteous

Everything was great

The room ac wasn’t working

Not bad

Ok

The personnel is very knowledgeable, cooperative and friendly. The property could use an upgrade, but it's very clean.

Love it

It was convenient for my purpose

The hotel was good. The staff is nice, attentive, ready to serve and professional. Breakfast was very good. The hotel need some cosmetic fixing around, but the staff very attentive to go the extra mile when any issue arise. Thanks

The property is always clean. The location is excellent as it relates to the shopping.

Charged a uselss resort fee at check-in, pool out of service, half the ice machines not working.

EVERYTHING IS TERRIBLE. The shuttle service is terrible, once I was in the pick-up area at the airport and a few minutes later a shuttle from the Holiday Inn company passed by, and I said to myself wow, this was so fast, this started well, to which the moment I interacted with the driver he told me that he was not my driver that he belonged to another hotel of the same company and that I should call my hotel to which he told me "good luck with that" at the moment I said to myself this is not going to be right. For 2 hours I interacted with several drivers from the same company, I even spoke again with the first one who told me to solve it as you can because they have serious problems, during that time I was calling the hotel and I could never get through because they had the phone disconnected or "badly hung up". And to sum up, so as not to extend this text too much, the first room was dirty, with a bad smell, the air conditioning did not work properly, and the bathroom was in urgent need of remodeling. The second one was at least clean and the air conditioning worked, but it also needed remodeling. The elevators were constantly dirty, the pool was old-fashioned and lacking tiles, the decorative mirrors on the different floors were stuck together with masking tape. This hotel should close for complete repairs, as it represents a danger to the safety and hygiene of its guests.

Boa

Awesome

We had a great stay

Excellent location.

Perfect

Shower had mildew and stains all over carpets. The sliding door seal let in outside air and noise. Staff was extremely pleasant and breakfast buffet was fine for the cost.

Great location and nice staff!!

Nice

Nice

Nice and quiet

Dirty and unsafe. Had a terrible experience. Staff was horrible also