In a world where one often feels the difficulties of finding a business that cares, The San Luis Resort completely changes that perspective! Every aspect of our time here was executed perfectly. From valet parking, to check in, poolside service to room service and what may be the coolest restaurant/bar concept I have come across, we are so pleased. Every single dish or beverage we have had on property has been excellent- they make everything here, in house. We decided to have cocktails at the bar and discovered that you can order dinner from any one of the restaurants on site… Do not miss this opportunity!! Liberty, the head bartender was really great and the service manager gave us recommendations for each course and we decided to try them all! She really was such a bonus to our night!! The San Luis truly provides an upscale experience. Shantel with the room service team was warm and funny while taking our order and our items arrived within 20 minutes! (Unheard of today) I could go on but just need to say, staying here allowed us to slow down for a couple of days. We are refreshed and so happy with our experience⭐️⭐️⭐️⭐️⭐️

We had an amazing time and experience stay at the San Luis Resort

Had dinner in "The Steakhouse" in the hotel, it was amazing. Steak was incredible. Hotel has a great view of the water. And service was great as well.

The San Luis was excellent. Staff was friendly and helpful. Attended a Wedding and everything was great.

It was our first stay after finally getting a weekend together as we work long hours and it was disappointing. The room was not up to par, TV was broken, noticable mold and extreme dust in shower and vents. I took pics and showed the front desk and they were also surprised! I already have bad sinus/allergy issues and it did not help. The did take a few bucks off but not worth what we paid to stay there. Asked for a hair dryer amd they literally brought up a very obviously broken hair dryer after we waited almost 45 minutes. When it was turned in it sounded like it was about to burn up. The second dryer was not in good working order either. They just didn't live up to what that hotel charges. We expected way more from our first stay there.

Amazing property. This was not our first visit and we will definitely return.

The staff was wonderful. The storm took out the service elevators and only one elevator was available. Took one hour to get down from the 15 floor. Rain was coming in from ceiling in their beautiful lobby.

When we arrived we had planned on going to the pool & hanging out at the swim up bar. This was the whole reason we booked this hotel. Well it was 86 & sunny outside & we were told it was closed because of the weather. Front desk told us it would reopen momentarily & one of the cabana boys told us it was not reopening at all that day. Needless to say, my husband & I were extremely upset about this. For me to spend that much on a room & not be able to use all the amenities that are advertised is a disgrace. We will never stay at this Resort again. Everyone we talked to told us a different story. Well we left to go have drinks somewhere else & several hours later they finally reopened the pool bar. I had planned this stay for my husbands birthday & for the majority of the trip we were very upset from this incident & did not enjoy ourselves at all whatsoever. Such a waste of money, never again!!