"non smoking" room smelled very strongly of smoke

Very friendly staff. Trash was overflowing in most public trash cans, (in the front of the building, parking lot, and public bathrooms). Pool was not in operations and the room sink had no stopper.

Hotel was as expected. It’s a Quality Inn but the staff was fine and the room was fine.

I have always found that Quality Inn is a convenient, clean, and affordable location in Carbondale. A person can catch the bus nearby at the Kroger store or across the highway at Walmart. Also, there is a Buffalo Wild Wings restaurant about one block down from the motel.

The hotel was filthy and smelled horrible. The room appeared to be alright until we started noticing the floors werent clean and I dont even know what all over the walls. My bed didn't have a fitted sheet, only 2 top sheets - which had what appeared to be pubic hair on them. Do not recommend.

Terrible. Took smelled like smoke. Sink, and lamp shades had stains from cigarette smoke. There was a hole by the piping of the sink. Tissue box had no tissue in it. Water pressure in the shower was nice but shower bar was broken which did not keep the curtain covering the tub- water easily got all over the floor. Hallways smelled like piss and vomit and the flooring was very uneven and bumpy. Are they even up to code?

The drapes were mismatch and shredded. There were muddy footprints on the tile in the hallway our entire stay. We were there for 2 days and they were never cleaned. The "continental breakfast" was a couple containers of yogurt and some toast. The room had a weird musty smell when we got into the room. We had called a week early to see if we could get an early check in, they said we could not do noon, but 1 should be no problem. When we got to town we were there around noon. I called and asked if they would be able to do a noon, the man told me no and we would not be able to do an early check in at all, even though we were told a week prior we would be able to. We ended up getting to the hotel around 1 and figured we would go in and see if they could do an early check in. He told us he did not think he would be able to, then gave us our room keys 3 minutes later. The room served the purpose of giving us a place to stay, but definitely not the best place to stay. Definitely get what you pay for here.

Service desk was not friendly, no one available at the front desk, rooms were dirty had to ask for a new room, second room had shower leak, dirty bathroom,