Great Stay

Its a really good hotel just old, but no complains at all

The resort is a bit run down, but the staff was good. Nice place to visit.

It was a decent stay. Place is older and really needs a facelift, but this is our go-to place when we stay in Thermop.

Service was good, front desk people were good, so were the cookies. Could use new mattress and some general updating. Some things were old style but worked fine. Wish breakfast had some additional items: cheese, real oatmeal, etc. Love the hot tub.

We enjoyed our stay at the Hot Springs hotel and spa. The staff all around, they were excellent! It was right next to the river and the walking trails were lovely. It was just a several minute walk to the Starr plunge pools and the Tee Pee pools. Also the bathhouse pools. Our hotel room is very nice right off the courtyard. In our room, it was stocked very well with the towels bathroom amenities. you also have the microwave a small refrigerator a coffee machine if needed. We dined in the Safari club one evening, very pleased with our service and dinner cooked to perfection. Our one drawback was the large pool was closed for the season and it was still 90° there in September. There was a small mineral pool as a size of a hot tub on a nice deck, with 10 people are more trying to get in at once. The small wooden deck that surrounded the small mineral pool was filled with many people all the way around, so there was no way you could ever get into sit in the pool because of the size and so many wanting to enjoy as well.

We wanted to go to the state park bath house and you’re pretty much across the street.

An older hotel (used to be a Days Inn), it's still pretty nice. The in-house restaurant is convenient, has good food, and is close to reasonably priced. Staff is great, as is the mineral water hot tub in back, and they gave us chocolate chip cookies each afternoon. Within walking distance of Hot Springs State Park. Exercise area, with an upstairs and downstairs (never seen that before in a hotel gym). Biggest drawback: no elevator for 2nd floor rooms.

Dated but clean rooms. Had everything we needed for our stay. The hot tub was not very hot but staff adjusted it during their rounds. The area around the hotel is beautiful and walkable.

Nice stay for the price.

Food in the restaurant was good. It was a quiet hotel with easy access to the Hot Pool. Bathroom wasn't especially clean but the staff was very accommodating. I would stay there again.

My 6-lb dog happened to suffer a full blown seizure right after we arrived to the room. The lady at the front desk helped direct me to the restaurant where another lady hurried and got me a cup of vanilla ice cream that I was asking for. Paxton made a full recovery and I can’t thank your staff enough!

Amazing stay, we loved the area, great for dogs, Beautiful park like setting with walking paths along the river. Viewing the Buffalo was amazing and seeing the Hot Springs and sitting in the Hot Springs at the Hot Springs hotel. Would definitely come back.

Amazing staff hotel

The mineral hot tub was great, the place is old, the door to the room stuck was hard to open and shut, the pictures in the hall were pretty cool, would stay here again

I've been all over the world and have stayed at many (historical) 5-stars, but this might be my favorite hotel. Everyone in the hotel was in good cheer because of the atmosphere. Great staff. A truly unique American experience. Incredible. Thank you.

Our room is in need of update with torn carpet held together by duct tape. However, it was clean and bed was comfortable

The property is run down and shabby.

In the park

Very accommodating Great service Amazing outdoor spring

The outdoor hot tub was really nice and the bar service was great!

The mineral spring hot tub was a highlight!

This hotel is fantastic. It’s conveniently located to the Hot Springs Bath House or their hot tub on property is fed by the same spring. Offers a free breakfast that was pretty good. The Safari Club wasn’t too bad for drinks, but food was meh. Will stay again.

Nice place in Thermopolis Wyoming

We enjoyed our stay! Pool & spa area was great. It was great place to stay, though the accommodations were older. The property and staff were excellent.

Very good

Decent place to stay for a night while traveling north. Had a nice dinner in the restaurant and toured the adjacent park.

As others noted, it’s a mixed bag but mostly good! Lovely staff, cookies and flavored ice waters and lemonade at the front desk. Breakfast was average but good coffee and refreshing pool worth it. Facilities overall have seen better days but the hotel is more reasonably priced than its neighbor. Would stay again for the price and location right near the park.

The staff is very friendly and helpful. The hot springs hot tub is great. The bed was comfortable and room was clean. Decor is a bit outdated. The breakfast is marginal, but It isn’t any worse the breakfasts provided at other hotels. None of them are good.

Perfect for an overnight stay after a long day of driving.

The property is eclectic and in need of some renovation and updates. Old carpet that smells musty in rooms and hallways. Poor lighting. Beds are comfortable and room was clean. The thermal hot springs weren’t much to see so felt a little misled about the hotel. Overall, not worth the stay. The breakfast was good.

Food good, service good, restaurant bar area good, pool and hot tub, yard good. Condition of suites..rooms are VERY OLD and VERY RUN DOWN. Dirty carpets needed remodeled 20 years ago. Just flat falling apart no efforts, no pride or efforts in upkeep budget that's for sure. To bad owners don't care about building the cost for stay is very high considering what you're sleeping in. 2 star highest on that .