Nice hotel in convenient location offering good value. Excellent staff on front desk. Didn't like the beat music from the nightclub just across the river, surely there must be planning regulations against it. Probably not so bad in summer when foliage on the trees.

Friendly staff and hotel is walking distance from old town with cathedral, shops and restaurants. Will be back.

Excellent customer service

Lovely Hotel. Great position. Spacious room. Would have been nice to have in room tea and coffee facility and possibly BBC news channel available. We would happily stay again.

Fantastic hotel, highly recommended.

Lovely hotel in a good location for walking around the town. The room was spacious and clean. Room and hallway smelled fresh. We had a small issue with leaking from the ceiling near the air conditioning unit. We reported this to the front desk and it was resolved later that day. The bed was very comfortable. I would have preferred a double bed over two singles pushed together but otherwise very nice room. The bathroom was clean and the shower was decent size with a nice little shelf to hold items. Parking was convenient. The staff was friendly and helpful and multilingual. The breakfast buffet was very good, staff cleaned tables between customers and replenished items regularly. There was a big rugby event on the first night we stayed here. We were very appreciative that the hotel posted security in the car park due to the large crowds and ensured our safety.

A lovely hotel only a short walk from the centre of Bayonne. The room was very comfortable. The pool was not open during our midweek stay (August)

Ideally located for walking into Bayonne old town. Good quality. Dog friendly. Fairly priced.

Perfecta

We were meant to stay at the Bayonne but because of flooding they transferred us to their sister hotel on the beach. Brilliant all around

Ok hotel for a night stay. Clean and good sized room, comfy bed, Nice staf. Realy nice town (walkingdistance)

Very nice hotel with heated pool (28°c). Very nice people at front desk. Breakfast a bit expensive 15€

Hôtel is nice but a bit all... Heated swimming pool (28°c). Bed is confortable... I didn't take breakfast so I can't tell you if it is good food but high price breakfast (15€ per person)

Clean - good bed - comfortable desk to work - free parking +++ - friendly staff

Well located hotel walking distance to all the sites in Bayonne. We had a comfort room with a double bed and a sofa bed that was spacious, although very basic. I would say it is a good enough place, just not a 4 star hotel.

Travelling through second year at the hotel very pleased will definitely stay again 😜

Enjoyed our stay at this central hotel, on a nice part of the river in Bayonne. Staff at check in very welcoming and we enjoyed the bar / lounge areas. Rooms had all the amenities required. Would return again.

Great trip; great facilities; great location; wonderful time

Great location but a bit expensive room was small.

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Stayed on route to Cherbourg a very good hotel with secure parking

Very nice hotel with great location. Secure parking.

Great location, clean and recently refurbished, friendly staff and excellent value for money with free car park; will definitely come back!

I reserved a room with a view to the river and they gave me a room with a view to the main entrance. The bedroom does not correspond to/with the stars of the hotel. Breakfast was too expensive (€15 per person) when there are amenities around, where you can eat for 2-3 people for less than that. The big surprise in the end was when you pay the local tax which was €51, which was more expensive than the room itself (€49 for a room for 2 people).

Nice hotel along the river and the location is within easy walking distance of the city center. Friendly greeting and rooms were very clean and comfortable.

Hotel walking distance to city, privat parking, that's the good thing. Booked a room with to single beds, had a room with a double bed, keycard for room did not work, so changed the room. Toilet cover was plastic and loose, toilet door need some oil, entrance door was dameged inside, A piece of aluminium was loose, what is dangerous.

Very central. Lovely staff. Not 4 star. Pool disappointing.

Rooms great. Heated swimming pool all clean and tidy. Staff very friendly and helpful. Only problem is bar area (also used for small breakfast). Always had to look for someone to serve you. Even for breakfast not manned and it took sometimes up till 10 min to find somebody just to order. Improvements on this side would do the hotel a big favour

Did not live up to description. Shabby, small room, no better than budget hotels like F1 etc. First room allocated wasnt made up, gas to return to reception to change it.

Did not live up to description. Shabby, small room, no better than budget hotels like F1 etc. First room allocated wasn't made up, gas to return to reception to change it.

We were travelling back from Portugal and Bayonne was one of the stops on our journey. The room and staff were very pleasant and the hotel served our purpose of providing a clean room, a comfortable bed and a palatable breakfast, before continuing our journey.

I accept I booked a double bed, basic room. However as a four star hotel I would expect some things being basic to what that means! The room was miniscule - so much so that the double bed was just a standard British size double bed - I haven't experienced this in a double room in a hotel for years. In addition there wasn't a bedside table on one side of the bed so nowhere to put bits and pieces for ease of access during the night. This side of the bed was so close to the wardrobe storage space - which had to have a sliding door for access as there was no possibility for an opening door, one had to side step between the bed and the wardrobe to access that side of the bed and to gain access to the bathroom. I would hazard a guess that this room had originally been designated as a single-use room. The bathroom was small and tired and obviously not maintained. It was clean, in the sense of everyday cleanliness, however the seal to the shower was broken and obviously had been for sometime. In addition the seal around the shower base was disintegrating and mouldy in parts - something of a 'put off'. I fully accept basic is basic however I would reiterate in any hotel, regardless of 'stars', there is a basic standard to be achieved and maintained. From the perspective of the quality of the accommodation a very disappointing experience I would not repeat. The staff were lovely and very helpful.