I tried to call several times to cancel this and was always told they couldn't hear me. Service was terrible and I ended up not checking and got charged after trying to contact the company

My stay was good.

The lobby and furniture was dirty. Breakfast was empty and the counters, floors, and near the trash were disgusting. We asked for sheets and blankets for the pull out sofa and were told they were in the room. (We arrived at 2:30 am and were exhausted).There was not any in the room… my husband went to The desk and asked for some, and there were only sheets when he got back to the room. Back down to the desk for them to say they have no blankets. Only one towel in the bathroom foe 3 people… bathroom had dried toothpaste and hair all over the floor and vanity. Hallways stunk like pet urine and filth. We travel often and i would not stay here again.

The hotel smells all around. I hate leaving poor comments, but the carpeted floors everywhere are moist and odorous. The room wasn’t very clean, we found an earring on the floor of the bathroom. The bed was suspect and didn’t feel at ease getting to sleep. Sorry to say it’s an old building with a lot of work that needs to be done for improvements. Weirdos hanging out in the parking lot at night as well, talking and making ruckus at night past 1am

I didnt even get to stay. Was completly short staffed. They sold my room that I had booked in advance. Was only one woman running the front desk and she disappeared for over 30 minutes. Mutiple guest were complaining of dogs barking and people playing loud music. One couple came down to say their room had a bad odor and was asking for febreeze. There was someone who seemed to be under the influnce of drugs in waiting room tweaking out in the area where breakfast was served. The woman waiting on people announced that she had no more rooms and would have to give refunds to anyone who had a reservation as there was a full waiting room. It took roughly an hour to get my refund handled between guest who were aggervated and rightfully so. I had to contact hotels.com and have them call the hotel to verify that there was no more rooms and that they cancled my reservation. In a busy weekend at baltimore there was a football game a concert and pokemon event at the convention center so hotels were sold out up to 10 miles out of the city. So we drove about 20 miles to find another hotel. I wouldnt recommend this hotel for anything. The receptionist said that they had no one cleanning rooms throughout the day so id say it was a saving grace they were sold out. Sketchy hotel and no staff. Down right dirty. Pay the extra and go somewhere nice. Its well worth knowing your room will be clean and taken care of. I didnt take any photos but should have so i could post here.

I don't know where to begin. The smelly carpet. The faded wall paint. The moldy bathtub was a bad look also. The worse breakfast I have ever had.

My friend clogged the toilet late at night so we called downstairs for a plunger they couldn't find one so we went downstairs and asked again and they finally gave us one. The lobby had a musty odor. Breakfast options were very limited and their toaster wasnt functioning well.

Gym equipment did not work. First day didn’t clean the room. Biggest complaint was the noise of other guests late at night. Breakfast not great either. On the positive side, bed was comfortable and a/c worked well.