It was a nice hotel and the bed was very comfy but there was an issue with the hot water so I had no hot water which was disappointing as I specifically requested a room with a bath

Really lovely hotel, staff were excellent and rooms were very spacious and clean.

No problem during our stay except our room was a bit small

I had a pleasant stay staff where nice room was okay clean and tidy

I enjoyed my stay for one night, I found the secure door before my room door a pain to get through whilst pulling my case and holding other bits (room 118)

The hotel was over priced and the furnishings were dated. Bedding not particularly comfortable. The hall ways were narrow, the lift wasn’t working and the food not the best in the restaurant. The room was very small and bathroom excessively hot.

Lovely hotels, clean and tidy.

the staff went over and above in assisting me when i left my phone in an Uber, much appreciated...

Great price for a place a bit more up market than travel lodge so why not even just for a pit stop night

Staff really stand out. Customer service is excellent. Sandie sirted a problem we had quickly and with a smile. Breakfast staff attentive and professional. Room was clean and comfortable.

Mixed reviews for this hotel. Pros would be the onsite parking, the room was okay quality but after booking the executive suite i expected more. Breakfast was also a good standard. The cons with my stay would be that we reported to reception 3 times over 2 days to say the key card lock was not working on our door and nothing was done about it. We had to take valuables out to the car to store them when leaving for the day, as anyone could just open the door. When paying for the executive suite i expected more to be done. Little things like no vegetarian sausages available both days. Finally, i know this is not necessary for the hotel to do anything but i advised that we came for my partners 30th birthday and it wouldve been great to have a few extra touches but nothing was done for this

Great hotel, beautiful grounds and excellent room

Bar ran out of guiness and cider and said more in tomorrow.bar staff couldnt pour a Guinness and wasted 4 pints untill they managed it

Excellent service during our stay

Great roof for an overnight stay and good value for money. Reception staff were welcoming and helpful.

Great stay, reception team simply lovely!

Comfortable bed, beautiful garden (watch for red foxes), easy bus transportation to train and to central London. If you opt for breakfast, it includes buffet and a menu. That wasn’t explained to us until we were ready to leave after finding little on the buffet that we wanted. We would have ordered first then found some buffet items while waiting but didn’t want to wait for the breakfast after that.

Great nice room, looks like its had a refurb recently. Realky high quality 👍

Great service in the restaurant. Clean and comfortable rooms. Good price.

Really enjoyable one night stay. Didn’t know what to expect as booked it based on location for an event. Super friendly and helpful staff, nice food, comfortable rooms and good location. If we needed to stay in the area again, we would for sure stay there. Great value too.

Great staff

Great hotel with good parking

Excellent service- very friendly and competent staff

The gardens are beautiful and the hotel and breakfast were really wonderful.

Room was next to elevator. Say no more.

I had the twin room , it was absolutely beautiful, quiet , friendly staff and great customer service

Comfortable bed and lovely pillows! Shame the fire alarm woke us up 😢

Staff were excellent extremely helpful Hotel and gardens were lovely Didn’t like the idea serving my own breakfast and drinks .i did expect service at breakfast as this is a four star hotel

No complaints everything was perfect

Decent stay apart from being woken at 3.20am by the chap on reception ringing the phone in my room for some unknown reason!!!!!!!

Jo the reception was truely friendly and so good at her job. Ty will come again

The room was clean bright and comfortable,breakfast very nice and restocked very quickly good Parking in a quiet location only minor downside was the room doors were heavy and banged so latecomers and early risers were heard but this wouldn’t stop us from staying here again.