professional staff, excellent breakfast, convenient own parking, central location

Decent size rooms. Went with 2 others and we all had our own room. My room had an issue with the toilet flush 1st morning, which could not be fixed, so they quickly found me another. I think it was a superior, rather than standard as booked :) Excellent location for the City. Lots to see and do. Near to Metro stations if needed. About 15min walk to main train station if you fancy a trip out. We did - Carcassone and Albi. Both amazing.

Air conditioning stopped cooling after some time and it can get a little warm in the middle of the night

A

Friendly staff easy access to restaurants and shopping. Quiet boutique hotel

Have body lotion and hair conditioner in rooms

Decent place to stay right in the centre of town. Slightly dated but the rooms are clean and staff fantasic

We stayed here for two nights at the beginning and again at the end of our holiday. It's in a great central location and the staff were really accommodating with first and early check in, and then a very late arrival. Our first visit was a regular room which is on the small side (as are many in Europe), for the return we booked a Privilege room which was well worth it. We didn't have the breakfast as didn't feel that it was worth 20 Euro/person for us as we generally grab a coffee and croissant. The only criticism, and it's very much a personal preference but I'm certain others will relate, is that they use a mattress protector under the sheet that basically amounts to a plastic shower cap. It's some kind of waterproof fabric that crinkles when you turn over and traps your body heat so you wake up sweltering in the middle of the night. This was in both rooms and we tried to put up with it. Finally, the last night we actually took it off. It's a shame as the beds are really comfortable. I've stayed in hundreds of hotels of varying "stars"and that sort of protector is not the norm, there are better ones out there that don't leave guests feeling like they're in a midnight sauna. Hopefully management gets enough feedback that they consider a more reasonable alternative.