I stay here frequently and am comfortable and appreciate the lower pricing.

The room had a very high scent

The hotel smelled like smoke everywhere you went, whether it was in the reception or in the non-smoking rooms. They offered us another room that didn’t smell like smoke, we took it but then realized that it was not clean. The bathroom clearly not cleaned from the last guests, the place also seemed very unsafe and dangerous. We had to check out just an hour after check in because the conditions were horrible.

Place is a trash heap. Manager obviously is used to dealing with crack heads.. beat on my door at 11:00am sharp to check out and was rude and belligerent.

This is a renovated hotel. It was very comfortable and clean. In the room it had an ironing board/iron, hairdryer microwave, refrigerator, comfortable bedding and pillows, nice bathroom area and wi-fi is available, although not password protected. They have an ice machine, breakfast, putt-putt golf, pool, gym, and close parking. They did not have a coffee machine in the room, but they had some of the best coffee we have had available in the lobby 24/7! They have a small store to purchase snacks, ice cream, and microwaveable meals. All the staff were helpful and very friendly. The price was considerably less than others nearby, yet they provided all that we needed in a warm and comfy atmosphere.

Room was decently clean, maybe. Deadbolt between rooms seemed not secure at all. Remote to tv not working. Smells like cigarette smoke. Phone in room not working to call desk. Outlets seem like a fire hazard. Window in bathroom unlocked and open. Cigarette (?) burns on tub, cracked vinyl on headboard. Very uneasy night of sleep.

I am writing to express my extreme dissatisfaction with a recent stay at the Howard Johnson Motel in Ocala, FL, which I booked through your platform for the Florida Swim State Championship. The experience was far below the standard I expected, especially considering the price of $100 per night. Upon arrival, I noticed several issues that made my stay uncomfortable and distressing: Moisture and Unpleasant Air Quality: Despite having the air conditioning on, the room had a significant amount of moisture, creating an uncomfortable and unhealthy environment. Unclean Pillows and Bedding: The pillowcases appeared dirty, so I requested fresh ones. However, even after receiving replacement pillows, their quality was subpar and did not provide the expected comfort. Pest Infestation: I encountered multiple cockroaches in the room and killed three during my stay. Additionally, the room had small flies, which I could not identify or trace to their origin. We were careful to keep the door tightly closed when entering and exiting, but this did not seem to help. The combination of these issues made it impossible to feel safe or comfortable during our stay, and I was anxious to leave the property as soon as possible. Considering the numerous problems I encountered, I do not believe the room was worth the $100 per night charge. Given the unacceptable conditions, I am requesting a partial reimbursement for the stay. I trust that Hotels.com values customer satisfaction and hear me out.

The manager of the hotel was very rude and nasty with us after we have stayed there for a week. The hotel is run down and outdated the pool and the hot tub were closed for majority of our stay there and that was the main reason we chose to stay at the property