Worn out

It was quick n easy . everyone was friendly. Quiet and just nice all around..will come back n stay again. Got a room with jetted tub and that was big n room was very comfirtable..

Was denied entry because we didn’t have someone over 21 with us to get checked in. Drove 4 hours and left stranded in the middle of west valley at 10pm.

Excellent customer service

I decided to choose this location due to the convenience. The outside was old and worn, the inside was was equally old and worn, although it was clean the floors where scratched, stained and worn out. The staff was nice and pleasant. The room was pretty outdated, floors had massive stains, the bathroom faucet had chips in it showing rust, as well as the tub, and looks like rust stains on the wall. The towels where also well used, thin, and 1 even had a hole in it. At least the beds where comfortable. They advertised a swimming pool and spa, but the spa was empty and showing that it wasnt working for a while, the ceiling above the pool had severe leak issues including a sagging roof in one corner. And the next morning the breakfast bar was average, but pretty empty and had to ask when it will be restocked, only to habe a few people waiting that alot was gone when it finally was restocked. Not impressed with the price I've paid for such a disappointing stay.

Its clean

Clean rooms, good stay

WORST HOTEL EXPERIENCE EVER. Where to start?! Upon check-in, we were informed the elevator was broke and they had us on the third floor. After hiking up 3 flights of stairs, we all notice how filthy the hotel is. Stains everywhere and it smelled like dirt weed. Now I'm starting to second guess my hotel selection but go ahead and swipe my key card to get in my room only for thr deadbolt to stop me and then to hear "oh my god, someone is in my room". Yes, the hotel gave me someone elses room who happened to be butt naked, getting ready for bed. After complaining to the front desk and asking for a new room ASAP, they inform me they are actually fully booked can't do anything for me. Their extreme mess up left me, my three year old, my husband, and my elderly mom without a hotel room after driving 6 hours at 11 at night. For the sake of your sanity, DO NOT STAY HERE.