Easy access parking on street for trailers.

Everything was great

Upon check-in housekeeping stated the room was not ready. Once I was told that the room was ready and issued room keys I arrived and the room was still not ready. The room was issed to me with no toilet paper, no blankets and no remote for the television. All sheets, shower curtain and towels were stained. The hotel lost track of their iron and iron board when I requested it. This location provided 4 walls and a roof, nothing more.

Had to ask for a blanket for the bed. No cup at all. No ice bucket or ice at all. Trash sat in the stairwell from Friday to Monday. Walked around bare foot long enough for the bottom of our feet to be completely black. That floor hasn't been mopped for a long time. Yet I paid $626 for 4 nites. That is the single WORST lodging deal that I have ever made.

Very little amenities. Not even a plastic cup to drink from. A 1/2 bar of soap and a 1oz. Bottle of shampoo (I’m bald). It was fine, in that all we wanted was a place to sleep. The water pressure from the shower was nice. The lady at check in was nice, and very accommodating when asked for a tv remote that was missing at check in.

I booked this hotel about four months ago for a football game and your description of the room was not clear. I thought I was getting two rooms and there was only one so they let my son stay in a second room the first night and then we had to change rooms. The condition of the hotel was atrocious. It needs to be power washed, and cleaned, especially on the outside. There was police there. There was noise from the street. There was trains. There’s no soundproofing. I would never stay there again no matter what price

Clean bedding, comfortable bed, but very dirty room. Don't touch the floor!

Everything was fine but we couldn't sleep all night. We could hear people passing by the room near the window and other guests shouting since it was on the weekend! The room was clean and the bathroom!

outside looked very nice. Room was ok, bed comfortable, only 1 chair - hard kitchen table type chair. TV remote broken and taped together - didn't work well. No glass for drinking, 1/2 roll of TP with no extra. NO Coffee in room or even the lobby. Elevator very dirty and liquid spilled in the doorway. Noisy, we could hear people on the phone next door and in the breezeway. I won't be staying there again.

Kitchen, but I got there and just rested ...I will use it again when I'm more prepared.

The staff were accommodating in letting us cancel when the room wasn't ready at check-in time, the room upon entry wasn't cleaned, hotel had run out of sheets, and the whole hotel smelled like cigarettes -- pretty dirty and falling apart. We were grateful to the staff for letting us cancel although this hotel needs a ton of help. I felt bad for the cleaning crew that had too much to do and cannot help the circumstances, I guess.

Worst amenities ever. One weak ass pillow no coffee maker. No Wi-Fi. No cups, glasses, plates or flatware in the kitchen. Dripping kitchen sink. First room the tv didn’t work and the desk clerk knew it… Not what we needed after a long day on the road!

Should not have a Red Roof name

I honestly surprised they’d rent room 117 to a paying customer. It was dirty, the fridge was leaking fluid on the floor, the threadbare blanket was stained and dirty and the front window was broken and taped up with black duck tape. Shocking for the price we paid on an Oregon Ducks football weekend. Look elsewhere.

We arrived at the hotel at 3 p.m. and our room and rooms for 2 other travelers were not ready. And one of the workers reported that they didn't have any flat sheets to finish making the beds. We left after they told us they would call us when our room was ready and they guaranteed it would still be there for us when we returned. When we got to the room at midnight there was no flat sheet on the bed and no shower curtain for the shower. We were tired and didn't want to deal with it and didn't want to get water all over the floor, so we weren't able to take a shower that night. And in the walkway at the top of the stairs on level 2 were piles of trash outside a room that had not been removed. The room in general was clean enough, and would have been fine if there had been a shower curtain. We can live without a flat sheet. The employees were very nice.

When first walking in, we were greeted with the stench of cigarette smoke. There were holes burned into the bedding and curtains, one of which was patched with a bandaide. The shower had not been cleaned because there was someone’s hair stuck to the shower wall.

I was surprised that they wanted me to initial, line by line, about 25 things - such as, I would not smoke in the room, that they could enter the room for repairs, etc. I've never seen this before. I was trying to watch a show, and the remote did not work. The attendant said it would be about 15 min., called back and said I could change the channel on the side of the tv. She came by about 40 min. later. Front desk check out clerk was very nice. The building could use some deep cleaning, painting, etc. The whole property! My shower curtain was dirty. It did have a 2 burner stove in the unit, and refrig. A lady was in the elevator, when I got there, she must have come from another floor. She looked down the entire time. Seemed like she was on something. It was late when I went to bed, close to midnight, and a baby was crying next door.

The area outside was very, very dirty. The carpeting in the room could use some cleaning. Overall, this property has potential if some serious cleaning took place inside and out.

TV did not work very well. It was a little bit dirty but overall great for the price I paid.

This is a very dirty hotel. The staff are beyond rude.

Room was very dirty. Found previous guest's dirty sock in drawers. Shower floor was stained and had hair in it. Room also had cigarette smell.

Property and room were very dirty.

I stayed here bc of business. I wouldn’t recommend it if you want a good nights sleep.

There isn’t an emergency phone number to call after 11 pm. The room next door had a couple that were fighting till 2 am. I called 911 twice bc the female partner was screaming for help. I called the phone numbers for the facility with no reply. I did not feel safe.

I booked trip, when we arrived Thursday noticed the room was quite tattered. burns on the comforter, dirt smudges on fridge, stains on shower curtain. Very disappointed in that, but to their credit they refunded the nights stay and they cancelled the next few nights and moved on.

Horrible experience they didn't fix our stove so couldn't cook and there was druggie thieves all night and day tweaking making messes and broke into our truck and stole 10k worth of work equipment for my husbands work talked to manager after made police report and hotel was rude and didn't care worst experience will never rent again there so gross

Great customer service

Well, to begin upon check-in staff was not polite at all did not answer questions just went through the motions of taking a credit card and giving us a key. Upon entering the room, noticed that the curtains had holes in them. There was no toilet paper in the bathroom, there were no face towels in the bathroom, and the room was not clean . Additionally, the area. Does not seem very safe. Noticed the police cruising the parking lot periodically. Also noticed in the back of the building what appeared to be homeless folks mailing around. Was scheduled to return to this location and cancel the reservation and booked another hotel. The property looks like the type of property that’s used for low income folks to rent weekly or monthly.

The room was clean however the were a few minor issues there was no remote for the tv and would have liked if there were a coffee pot and the shower curtain rod was all but ripped out of the wall and the bathroom light you have to flip the switch on and off quickly to get the light on.

Room was smelly and outside the rooms was dirty - with trash lying around.

The bathroom had no toilet paper, the sink and the toilet weren't cleaned, and the air conditioner has a very musty smell. I arrived late and had to leave early to so I didn't make a fuss, but wouldn't recommend. The front desk staff were friendly and helpful, but I get the distinct feeling they are understaffed.

Room wasnt ready at check in. Waited a hour after they said it would be ready and it still wasnt. They handed me my blankets and i made my own bed. Bed had springs poking me and the place was in rough shape.