This was my second time to stay at this hotel. We arrived a little over one hour before checkin and were told we would have to come back that we were early. We were not asked any information just "you'll have to come back". Other than that, this is a great place to stay.Hotel sits on top of hill with nice view. Hotel restaurant has great food.

Beautiful hotel, great service and food - a great experience altogether.

We needed a hotel for an overnight visit to Seiffen. We had heard about the Christmas Town and wanted to visit. Due to the late notice of our booking, this is the only hotel that was available on a Hotels.com. There was minimal English spoken at this hotel, the reception knew a little to get us through the checking in process. View from our room was beautiful, even with the clouds coming in,. Our room was quite small. Not a lot of room for bags etc. the bathroom was substantial though. No English channels on TV except for News Channels, which is what you come to expect in Europe. Bed was two single beds pushed together (as per the norm in Europe). Bed was hard for our liking. We had dinner in the restaurant, we had to be served by the barman, as he was the only person to speak any English in the restaurant. Menu is all in German, we had to use translation on our phone to understand what was on offer. Food for dinner was good. Hotel is away from Main Street, so is quiet, but on the down side, also means you can't walk to anywhere to look at anything. Hotel has a pool table upstairs in the attic, which you have to pay to use. Internet reception is not great, kept dropping out. Breakfast spread was good and substantial.

We needed a hotel for an overnight visit to Seiffen. We had heard about the Christmas Town and wanted to visit. Due to the late notice of our booking, this is the only hotel that was available on a Hotels.com. There was minimal English spoken at this hotel, the reception knew a little to get us through the checking in process. View from our room was beautiful, even with the clouds coming in,. Our room was quite small. Not a lot of room for bags etc. the bathroom was substantial though. No English channels on TV except for News Channels, which is what you come to expect in Europe. Bed was two single beds pushed together (as per the norm in Europe). Bed was hard for our liking. We had dinner in the restaurant, we had to be served by the barman, as he was the only person to speak any English in the restaurant. Menu is all in German, we had to use translation on our phone to understand what was on offer. Food for dinner was good. Hotel is away from Main Street, so is quiet, but on the down side, also means you cant walk to anywhere to look at anything. Hotel has a pool table upstairs in the attic, which you have to pay to use. Internet reception is not great, kept dropping out. Breakfast spread was good and substantial.

The location of this hotel was excellent as we wanted to see all the lovely Christmas decorations which the town had to offer. The room was very comfortable and quiet with great views. The staff were friendly and the breakfast was great.

This is the first time I did not stay down on the main shopping street. Little did I know what I was missing. The view from our room more than made up for the location (a good 15 minute walk downhill to shopping). The view is beautiful. The daytime receptionist was terrific. She had a great sense of humor. Breakfast was great. Our room (triple) was large, bed was wonderful.