We booked this room to stay during a hurricane. The staff went out of their way to allow us to check in early. The room is in dire need of a facelift. The sides of the bathroom door were peeling apart. The bathtub had rust . The bathroom fan did not work. All that said, it was reasonably clean, the beds were comfortable, and the staff did everything they could to accommodate us.

Girl at the front desk was helpful. The room was very old and not very well kept. Bathroom was old and the walls were full of what looked like mold. Shower had no hot water or pressure. Only reason we stayed there was because we had to evacuate from a hurricane .

This place was a nightmare during hurricane evacuation. Stood at the desk over 20 minutes with no acknowledgement from staff that was hiding in the hallway. Plumbing problems in sink and bathroom, no ac working in entire hotel. Manager was looking for fans to purchase for guests. The room was very musty so air hadn’t worked for a while. TV did not work. People being arrested in the parking lot. Room was so bad we waited in our vehicle as we tried to get another room in a different hotel. Checked out one hour after check in. At least got a full refund

Evacuated here due to Milton and the pictures were definitely deceiving. Although i was happy to be safe from the storm there was mold in the shower curtain, a missing TV, missing knob on stove, smelled pretty bad, pretty dirty and had to go buy cleaning supplies to clean it myself, no pots or pans for the stove, no complimentary items such as coffee for the coffee machine, shampoo/body wash, there seemed to be sketchy activities going on outside possible prostitution, be prepared to pay a $100 deposit that was not mentioned on the description, wifi is also not free, there also was not a fire alarm which is definitely a safety hazard. Overall not great but it did its job.

Dirty and very scary! We’re told upon arrival not to back in our car because the police run the plates throughout the night because of human trafficking. People were hanging out outside the rooms all hours of the night into the morning. Room reeked of cigarettes, toilet ran all night, cockroaches in the elevator, no shampoo or conditioner, stove dirty and burnt but no pots or pans, and we DEFINITELY SUSPECTED PROSTITUTION. I asked specifically to not be on the side of the hotel where all the people were out in the walk way and asked if we could possibly get a 1st floor room because I have asthma and was told no but they had an elevator and I wouldn’t be on that side of the hotel but that’s exactly where we were put.

After returning to the room there is no a/c the room was like hot like sauna very bad nite

Cool spot

Not the best but also not the worst at all. Easy check in.

Perfect for a few nights

Nice place and clean, the room we had could use some minor repairs but a nice stay and friendly staff

Very first time I used this hotel and I got so disappointed with the poor quality cleaning service. I had to return the key back to the office due to the higher level of mold and meadows in the room and visible stains everywhere specially in the bathroom’s inside and outside door. After getting the second room, right the way I went there and for my surprise the tv was broken and the telephone wasn’t working, so, I went to the office one more time to return the key and I got a different room and this one was better than any one I tried before. The receptionist was very kind and patiently polite with me, made me felt very nice and comfortable during our conversation.

Never again. This place is trashy. My room did not smell good. Smelled like funk/cigarettes/marijuana. The floors were not swept or cleaned, bathroom was just nasty. Refrigerator was not wiped clean. And to top it all off, I was sitting on my bed when the SWAT team decended on the room 2 doors down. Im talking, helmets, shields and BIG guns! I've never seen anything like it close up. Very scary. This happened 2 days in a row. All the front desk would say is they don't know why SWAT was called. This is how innocent people are killed. I'm also pretty sure homeless people are being housed there. We won't be back there.

The room smelled like marijuana. The bathroom smelled really bad, like it had not been cleaned. The refrigerator wasn't clean either. But the worst thing was a serious safety issue. 2 days in a row a SWAT team showed up because of the people 2 doors down from me. I'm talking helmets, shields, and big guns. It was insane. I wont go back. Innocent people die like this.

The AC doesn't work, the place smells like a cigarette, it's dirty, the sheets are burning with a cigarette. The reception is horrible, dirty towels thrown everywhere, everything is mold

Awesome staff!

My favorite place to crash. Ms.Sue and Ms.Pat is amazing. I wish they had more people like them. 10/10

Excellent customer service and very comfortable beds!

Excellent customer service and great beds!

Ok..Stay...👍

Service on time

Thank you

Location to Cleveland Clinic was great. Receptionist Sunday evening and Monday morning were awesome. Grateful for bathtub but rust in shower around drain was not so great. Wish there was some cutlery and cups in room but to be fair I did not ask. Location to 7-11 good for late arrivals. Bed comfortable!

Stay away!! We booked this hotel for 2 nights. We knew something was wrong as soon as we opened the door, bad smell. We found hairs on the bed, the shower was disgusting, floor was dirty, there were crumbs in the fridge and counter top. We tried to let the front desk know that we were leaving but the lady at the front desk disappeared. We left anyway still waiting for a reimbursement. Terrible place.

Its not an expensive place, but its clean and the staff are kind. All I wanted from this place.

The room was not up to standards, broken draws no water coming out the pipes, pest control was needed it was just dirty and nasty like the room wasn’t even dusted down before we got in there They changed my room and it was worst

I’m covered in bed bug bites and can’t get a hold of the property

I had to change rooms 3 times to find one that didn’t have an issue (broken toilet seats toilet that didn’t flush) I would have liked a few hand towels and a second washcloth. The reception woman was very accommodating and finally got me to a good room.

I Love The Manager So Sweet And Customer Service Is Excellent 👏

Room had a funny smell but we solved the problem with a can of Febreze from the 7-11 next door. No hair dryer that I could find, and toilet paper had to sit on the counter because the holder was missing its spool. Floor was sticky, and the cooktop in the kitchenette was missing its knobs. These minor issues could have been easily taken care of.

Always a great place to crash. Ms. Sue is the best! I hope they renovate the bathrooms soon.

Hotel was dirty Towels wer dirty Every time i had to enter the room i had to go to the lobby so someone could come open the door for me

Super convenient location, and a nice neighborhood. You're walking distance from anything you could really need. 7-11 right next door being a really convenient in a pinch.