We thoroughly enjoyed our stay at this hotel. Our room was comfortable with excellent storage - wardrobe/drawers. Dressing gowns and slippers were a nice touch. The bed was comfortable, but unfortunately the pillows were very lumpy. Most members of staff were very helpful and friendly, although a small number seemed quite grumpy and preoccupied. Breakfast was excellent, a very choice of good quality products. A superb selection of teas and coffee were available free of charge throughout the day. We parked our hire care at the Rotteckgarage which was a couple of minutes walk from the hotel. The hotel has an agreement that allows guests to use the car park at a subsidised rate. The maximum payable is reduced to €18 per day instead of the standard €30. The hotel was in an excellent location, only a few minutes walk to the railway station. The town centre and network of trams was also close by.

The room was 1/4 the size what was advertised and didnt have a bathtub as advertised which was the reason i booked the room. The room was so small i couldnt even open my suitcase without putting it on my bed (which is gross). The shower was missing tiles and the shower door didnt go to the gound so it flooded the entire bathroom and room entrance. The bahtroom was so small i had to step inside then close the door and then step behind it to reach the toilet. The window looked directly into someones office and had no privacy. There were no face clothes, no usb chargers for international visitors, and no clock. The water they left in my room was covered in a thick layer of green and grey mold it was disgusting. At breakfast there were only empty tables covered in dirty dishes and no where to eat, they were also out of both sausage and bacon. The entire experience was that of a budget motel and i was not impressed.

Good location wedged between the station and old town. Spacious rooms and having all-day tea/coffee station was useful.

Staff were exceptional! The helped whenever it was requested. They were so kind. We highly recommend the hotel. Thank you.

Room was modern and comfortable. Excellent breakfast. Great location, close to main attractions, the old town, shops, and parking garages.

Friendly staff, location and clean.

The best hotel we stayed at this time around. Centrally located, friendly staff, 24/7 coffee and tea in the lounge opposite the reception desk. Room darkening shade and A/C made for a great sleep with no hint of noise from the street. Will definitely stay here again if my travels bring me back to Freiburg.

Parking is limited and difficult in and out. I had to park my car off site in a public parking garage.