Friendly staff, rooms are a good size, and great amenities. The breakfast buffet was excellent.

No fridge in room. No coffee making facilities in room. Water in room not replaced. Room too hot, not possible to open windows and aircon not working. Only one lift working leading to waits. Quiet. Comfortable bed. Good shower. Isolated location, no local bars restaurants etc.

Really good. Nothing special to complain

Very friendly and efficient staff, comfortable room. We had a short but great stay

It was good although the hotel was dirty, and had a weird smell in the lobby. And also; if your car is higher than 2.1m, i think it was, you cant park in their parking and have to park somewhere else, good thing we found a space on the road infront of the hotel...

Excellent Hotel & nice staff, but in facility each room need min. small refrigerator and teapot! If room have 2 items, its perfect hotel!

Nice service and good food at restaurant.

The Hotel and the room were very nice and due to its location it was also very quiet at night. It takes a nice walk of about 20 minutes from the hotel to the center of town. They serve a very nice breakfast buffet and have one-way gloves for the guest prior to entering the buffet area. The only thing we disliked was that with €22.00 per person the breakfast was very expensive.

Comfortable room and clean bathroom. Dirty, old, ugly smell floor carpet in bedroom.

Fantastic room with huge comfortable bed. Didn't eat at the hotel at all, so can't comment on breakfast or dinner. We did drink at the bar a couple of times and each time there was a bit of a wait until there was somebody available. We were on the top floor (5th) so well isolated from the Christmas parties on the ground floor. Reception was friendly and efficient. Parking was quite expensive at 1Euro per hour or 12Euro per day, although there was on-street parking for free nearby.

Good value for money

Comfortable beds and pillows. Good variety of tv channels.

Great service from friendly team- very modern and stylish hotel Recommend it

Excellent

spacious rooms and bathroom, windows that open, comfy bed + sofa, mini fridge, free parking on the street, grocery stores within walking distance

Its one of those hotels that does what it says on the tin. Nothing outstanding but nothing bad. Staff were friendly and helpful, room was a good size and clean. Its a business hotel thats looking a bit tired. Fine for a couple of nights.

Wonderful hotel. They really looked after my wife, myself and our two year old son. Advised via email ahead of our arrival and prebooked the right kind of rooms for us. I stayed here when it was a Movenpick and wasn't very impressed. Now that is has changed ownership it is much improved. The main thing is the great attitude and the happy personalities that all of the staff had. My son doesn't usually sleep well the first couple of nights in hotels but we slept really well from the first night which made the overall stay enjoyable for my wife & I!

There were not many restaurants close to the hotel location. Breakfast was not included although they do have some great coffee machines in the lobby.

Pleasant stay.Convenient location for me, easy car access and parking. Public transport a few minutes walk away.

Friendly and efficient check in / out.Dated decor.Room air conditioning noisy and ineffective.Weak wifi signal / patchy speed.

Hotel is very functional and staff are exceptionally friendly and helpful. Rooms are comfortable but feel a bit dated and no plug or USB sockets near the bed. Not a lot in the local area but was perfect for my business trip as office right next store. Bar area is nice particularly outside by the pond, and breakfast was ok too. A good place to stay for a work trip.

Nice business hotel with good breakfast, the rooms could do with some re-modelling and look dated, the air conditioning could not cope with a hot early summers day and rooms felt very hot.

Not terribly far from where the action is, but there is a bit of a walk to the train, which does get into the action quickly. Not a neighborhood to explore - mostly just industrial and residential.

Very welcoming, Staff very helpful, rooms very clean...The Batman ( didn’t get his name, but he wore a dark suit and very tall) was excellent, so friendly and accommodating...I worked definitely recommend this Hotel to people and I would definitely go back...

Overall very good hotel. Very clean and pleasant.

The overall stay was pleasant. The hotel is located near several shopping areas and in quite neighborhood. The staff was nice and helpful.

A pleasant stay. Nothing to complain about and nothing special to praise about the hotel. Just what you'd expect from this class of hotel. Being picky, whilst the hotel appears well maintained the decoration / decor is dated and would benefit from an update.

Brilliant Hotel - conveniently located about 20 minutes from the center of Frankfurt on the S5 line - easy access in 20 mins with an 8 minute walk to Frankfurt Messe. If attending an event at the Frankfurt Messe - Transport is free. Spotlessly clean hotel, large rooms, excellent staff and excellent food in the Restaurant and Bar. Well worth using if you want to save a feew hundred Euro on your next visit to the Messe.

Hotel is outside the city core but easily accessible by train. Rooms were bigger than expected and the customer service is excellent. Customers are largely business travelers. Quiet at night as well. Would definitely recommend the hotel. Excellent value for $.

Decent room, very quiet surroundings, within walking distance from Oberursel-stierstadt S-Bahn station, great breakfast buffet.

Second time we have stayed at this hotel on long weekend getaway to Germany. My wife enjoyed it so much that she requested information on all European locations of this chain. That is the highest recommendation I know of.

The hotel and room were indeed comfortable . Sadly, other things did not live up to standard. We spent three nights at the hotel and during this time no toiletries were replenished; on the last night we had to go down to the supermarket and buy our own. This also applied to the tea, coffee and other refreshments which were sparse compared to other hotels but were not replenished during our three night stay. Cleaning was very minimal, only the beds were made. We got a strange odour from the bin and on examination found under the paper cover was old fermenting vomit which had not been dealt with. We arrived at the hotel on a Sunday, taking train from Frankfurt. We were dismayed to find deserted streets and no way of getting ourselves to the hotel with our four bags outside of struggling by foot with our bags. The reception said that we should have called them to have a taxi sent to us. Perhaps this could have been communicated to us before our arrival.I When the temperature rose to 29 degrees the desk informed us that there was no cooling system and that we should open our window. This we did only to have to listen to a group of businessmen chatting all night long. We had to pay for wi-fi and pay to use the safe in the room. The reception staff were polite but unable to create a welcoming atmosphere. The only cheerful faces we saw were those of the foreign workers.