Excellent stay. Staff top notch and could not fault them.

Amazing hotel, amazing view, quiet location, view point and garden and duck feeding was incredible, we loved to soak in the hot tub after a long walk during the day Everything was just wow. We loved it so much, highly recommended

What an amazing find! I simply google mapped hotels near the boathouse marina as we were spending a day on our friends boat and found this hotel was only 15mins walk away. We were then amazed and really pleased to find the hotel had links with a place we had stayed at in South Africa wit being part of LEEU Collection. The hotel has gorgeous elevated views across Windermere lake with a far more relaxed feel than the hustle and bustle of being in the town. The rooms as exceptional and the food we ate in the Henrock restaurant for our evening meal and Sunday lunch was to die for!

Amazing stay

We stayed on a Saturday night and found the room tired with dirty marks on some of the furniture like the chairs. Some of the furniture was broken and wouldn’t shut I.e the mini bar cabinet etc. I used the hairdryer and found a pair of dirty knickers in the bag. I would not expect this from a 5* hotel costing over £300 per night. Such a shame. Breakfast was good. Did not raise issues with staff as we were only staying one night. Service otherwise good.

Beautiful experience staying on this gorgeous property. It is the picture of serenity and English countryside beauty. The wait staff were so friendly and helpful - one of the best hotel staffs we've ever seen. We will never forget our time at this lovely place.

Lovely hotel and food, and some staff were really good but several of them really let it down with odd and rude service. Barman in particular left us baffled by just repeating 'sit down please' 'sit down please' in a very gruff tone when we were simply stood at the bar waiting to order a drink. No 'hello, welcome, what can i get you' or anything like that. It was as if we were misbehaving school children causing a scene or that he didn't feel we should be there. As this was not long after we arrived, it set the tone for our stay and left us with a bad feeling. Making us carry our luggage round the hotel tour we also thought odd... why couldn't we leave it at reception or, for the price, have it taken up to the room? Because of this, the tour, which would've been a nice touch was rendered pointless as the staff member kept saying 'i won't show you this as you've got your bags with you', 'i won't show you that as you've got your bags with you'... Also, at least twice we assumed things we'd ordered or been offered had been forgotten about during our meal as they took so long to arrive - not what you'd expect at a Michelin-starred restaurant. Finally, i injured my hand having had to use such force to open the door to access the outdoor seating area. Worrying as it was also a fire exit. Sadly, although the hotel itself, grounds and food were very nice, for the price and given we've had much pleasanter experiences at much cheaper but equally nice hotels, we won't be returning.

Stunning place with incredible garden surrounding. But bring a dog and get ready to be stung for another £150 costs.