The lady at the front desk at night was nice. The room when walking in had a strong odor to it not sure what it was and we also notice dead water bugs laying on there back in the room so maybe the odor we smelt was poison and know one came back to check. We had to get air freshener for the room to try and kill the smell but is was still a litte over powering we both woke up to the oder again and throats itching we had to spray again. Staff good room not good. There was a lady there with the same issue she thinks it was mold. She came to our room to smell and she could smell it even after we sprayed airfreshner she said thats how mold smell.

No hot water in the shower, rotten creamer at the coffee station. Breakfast wasn't worth mentioning 😕

I dont usually leave a bad review, but i feel like i must. Lets start with the tiny elevator that sounds terrible and seems to need some maintenance. Then they have the audacity to make us put a $100 deposit to make sure we didnt vape or smoke in the room which would have made an improvement on the nasty mildew smell. Tried to call the front desk and the phone was misssing buttons and didn't work,yet there was a phone book dated 2022 So i went to the lobby and she says its rained for three weeks and the dampness has settled in 😆 Seriously im not ffrom out of state,i live 1:55 minutes away and it hasnt rained for three weeks straight. Went to use the kurig and all it did was shoot coffe grounds all over. Said someone from maintenance wpuld replace it, nope next morning same 💩. and lets not forget the floors were dirty would be an understatement. Should have stuck with the grandeshores and spent the e tra money. I guess you really do get what you pay for. They didn't even apologize or offer any kind of refund. A full refund is what they should have given or at least half. Feeling robbed Would not recommend it at all

Not the best but made the best of it. Let’s start with the parking…. Horrible! Checking in and front desk nice, clean and friendly.Elevator hot,smelly,slow and has a bad start off. The hallways dark, hot not much light and floor dirty. The actual room was ok besides the walls are very thin and could hear people walking and babies crying all though the night. Cleaning could be a lot better!

Great place very clean

This is the worst experience in a hotel, we were not able to use main entrance with dogs and had to to use side exit with a broken door, there was no rule in the expedia website rules that dogs cannot be left alone in the hotel room, upon arrival at the hotel, we were informed that we must always be with the dogs in hotels and we were charged $25 for each dog plus a $100 deposit, the website says the hotel is pet friendly but we felt stressed, our plans were ruined and we had to stay in a hotel with dogs, the website included breakfast so that was part of the reason we booked the hotel, but when we arrived for breakfast there were no eggs, no sausage, just cold cereal and waffles, fruits.. it's called continental breakfast which is not stated on the website.

Smelled like mildew

I didn't even get to stay. Upon trying to check in I was told we could not leave our dog in our room when we went out to do anything. It was 100 degrees outside I could.not take my pet everywhere. Was told by the front desk person if we left we would be kicked out when we returned. This hotel was also not in walking distance of the beach. It was atleast a 45 minute walk

I've never stayed at a hotel that didn't have blackout curtains. And the walls are thin, was woken up at 2am by the guest next doors Alarm clock and then got to listen to them watch videos on their phone for the next 20 mins then talk to their friend. Ended up sleeping till 9:05 & went down for Breakfast which was already cleaned up. Front Desk lady was nice and gave me a muffin at least. Small parking lot too, if you have any kind of trailer would be impossible to park.

Arrived to a TV not working at all. Late arrival so property offered to move to another room and in new room one of two beds had blood stained but washed sheets

No idea who has rated this hotel acceptable. Dirty with things falling apart. Entire place smelled

Had a terrible smell and charged a night deposit. It was not clean and the whole building smelled

We rented this hotel so that my dogs would be well, but this hotel says that they accept dogs and they spend time screwing you, when you go outside for a while. The dogs cannot bark at any time, when they are already calling you. That's why you rent a hotel for that the dogs can be there without any problem. I honestly don't understand why so many accept dogs, and they keep calling one every moment when the dogs bark.

The room was okay and seemed clean. However, the elevator needs some serious maintenance. The air conditioning in our room also worked poorly. The area was right next door to a mall outlet and seemed pretty safe.

Great

The hotel was very run down and not clean. We got into our room and it smelled very bad. We will never stay there again

Building is dirty and falling apart. Rooms are very small and also dirty. They have a terrible mildew smell to them.

Family trip. The checkin staff was friendly and helpful. The room setup with island kitchen was very nice. We did have issues with stained bed linens and multiple keycard malfunctions but staff was quick to rectify.

Its an ok room not bad but could be alittle cheaper because its not top notch its in-between

Hotel needed updates. Very outdated and dirty. Door took 3 times with card to get it to open and after closed a lot of play in door with gaps around it. Found popcorn and beer cap on top of shelf above clothes hangers. Room had a very musty smell and floors had a slippery substance on them. We got there at around 7 put our stuff in room and left for dinner. Got back around 10 to hear joining room playing music and talking loudly. We were packed and out of there by 11:30. This was our worst hotel experience ever

Humo de cigarrCigarette smoke and a lot of noise from the refrigerator and air conditioning

The staff on duty was very nasty and unprofessional. The building is very humid and moist. I ended up staying only for a few hours just to get some sleep so that I can make it home. I didn’t even take a shower in the bathroom.

I reserved this hotel for my honey moon. I traveled 3 hours and 40 minutes. Manager told me the day before I could pay on the spot and they would wait for me. Called again and another employee told me the same thing. On my wedding day the same manager called me to tell me they were cancelling my reservation because they would not wait for me arrival. Thankfully another hotel took me in, never again booking with this location. Manager did not help at all. I was going to stay in the streets because of him.

VERY CLOSE TO WHERE I HAD TO GO. WAS AN AVERAGE MOTEL

Not bad for a quick stay

Your staff are very caring people. Bless them all.

good

Very comfortable stay

The whole hotel was very dirty and smelled of old mold. A musty smell. To reference the smell, it smelled like when you don’t dry your clothes well. The room didn’t feel or look clean, asides from the beds being made. The towels in the bathroom had short pubic hair looking hairs on some and others had long black hair( I have blonde hair). The floors in the room and bathroom were very sticky. The shower was dirty and the water pressure was horrible. There wasn’t even a trash bin in the bathroom. There were several broken lights in the hallway. The elevator made the most horrible sounds and felt very unsafe. The man in the front desk was very unwelcoming. I was given an atrocious room at first and was expected to stay there. The rooms key lock was broken and the room smelled so bad and the air was very humid. It hurt to breathe in there. He made it seem like it wasn’t bad and tried sugar coating it by saying I was next to the pool, gas lighting me by saying it was convenient for me to be there for my kids to easily access the pool. He changed my room at the end after me asking to be moved several times, but the room wasn’t any better. I would never come back here and will never recommend this hotel to anyone, especially people with children. I’ve been to countless hotels and this has been the worst experience ever. It almost feels as if it were better to just sleep in your car. Do not waste your money here. The outlet in front of the hotel is the only good thing.

Staff do not make you aware of the laundry hours when you check in. The hotel has a horrible smell. Rooms are very small

n/a

They were able to kindly accommodate my elderly mother by checking us in early that day so she could rest after the plane trip to Myrtle Beach.