A friend and stayed at the hotel for a weekend. Did not have a pleasant stay at all. There was a problem with our booking when we arrived so it had to redone by the receptionist. The room we received was in terrible condition. AC and lamps where not working. The drain in the shower was clogged. When checking out the receptionist (a dark skinned lady) accused us of not paying (which was not the case as a had a booking confirmation and receipt) and was generally very disrespectful and unpleasant. Will not be staying here and do definitely not recommend.

Very convenient located to public transportation and super market. Super quite. Very good value for the cost.

The General Manager, Monica, help me with my laundry service. My laundry was completed within a few hours, which I feel was in record pace!

The hotel was fine. It was nothing special, but it was inexpensive and got the job done. There are a lot of bus tours that stay there, so breakfast was often very crowded.

This is probably the worst hotel experience I've ever had, and I travel a lot! I've stayed at this hotel a few years ago, and thought that it would be a safe choice. However, clearly a lot has happened during this time, and the hotel is more worn and unappealing than I remember it to be. My negative experience started right after check-in, trying to get to the floor my room was located in. Several buttons in the only working elevator didn't work. After having to take the stairs to get to my room, I found it - only quickly to realize that they hadn't cleaned it. Someone had left their marks in the toilet. I understand errors can happen, and I quickly got a new room, - and an apology that this never happens. After getting to my second room I was a bit stunned to see that the bathroom in this one was even more filthy, and in addition had a few dried up contact lenses on my nightstand. I called the reception again, who quickly came upstairs with keys for another room, that they had already checked... I was pleased to get a new room, and the overall cleanliness looked ok. It wasn't until I was about to place my food in the small fridge that every room has that I realized that it was actually full of mould!! And at this time I just gave up.. It was clear to me that this hotel has no interest in establishing routines that allows for the bare minimum of hygiene.. I was hoping they'd ask me about my stay during my check out, because then I'd address this directly - but they didn't.

The room was lovely and clean, the staff amazingly helpful and friendly. Breakfast was very good as was the location! The one thing that we think needs to be improved is that the side of the tub was high and there were no grab bars. The tub floor was slippery and there was no mat. It was a bit dicey getting safely in and out of the tub. They need to add the two aformentioned safety features.

I was distressed when I checked in. I was asked to pay for a night's stay. Since the reservations through Hotels.com did not get this problem before, I did not have a copy of my payment. After a delay, the hotel gave us a room: the receptionist would contact Hotels.com for payment. The hotel did not ask me to pay again before my departure. My credit card record clearly showed that it had been paid. What a way to be greeted! The hotel was old and did not consider guests' comfort in the bathroom: a little shelf would have been nice to place personal toiletries. The location of the hotel was not too bad.

Overall good place to stay in Oslo. Nice and quiet.