Place stank of grass, room was full of stains and the chairs were broken. Place is getting worse

Stayed 4 nights. Was told at check in, room would not be cleaned throughout my stay. Why not? We are not in lockdown anymore

Filthy tired worn out hostel

The food was lovely and stagf very helfull but could soing with some work done in the rooms and building

Very helpful staff.Good evening meal. Breakfast a bit iffy. Juice machine and toaster not switched on within the self service area. Wifi dropped on and off

Received an upgrade due to plumbing issues in room allocated.

The worst hotel I have stayed in. Filthy, dated and damaged rooms

The bed and pillow were uncomfortable. To add injury to insult, it’s on a flight path so it’s very noisy. Also we stayed for 3days and no-one changed our towels, toiletries or emptied our bin. So service was non existent. Other than that, it was too bad, just a bit dated

This has to be one of the most dismal hotels I’ve ever stayed in. It is incredibly dated and not in a good state of repair. Stained sheets, burns on the carpet, dangerously damaged remote for the TV (back hanging off and damaged batteries inside), bedside light broken, all brown. The smell of the dining room was school dinners in the 1970s.

Everything was good, will be back one day again , thank you . Nice hotel , I wish restaurant not close 8pm and work longer …

I booked a cheap room that said it had no window so I wasn't expecting much. The building looked shabby. However there was a large, albeit busy, carpark. A busy lobby, but an efficient and friendly girl behind the desk. A long walk down many corridors to find a surprisingly nice room. Clean, spacious well supplied with a good bathroom and a window! All basic facilities but good value for money.

Got peace

Reception, the staff and food are spot on, however when you leave the reception area it starts going to the dogs… Got in my room, I’d booked a standard double with a window (yes that’s an option) and got in my room to find it’s unbelievably dated, dark & quite frankly a bit smelly.. The “double bed” was infact 2 single mattresses put together, the bed sheet didn’t fit the so called double bed, the duvet cover had rips in it and the duvet didn’t even fit inside the duvet cover… it was like a double duvet inside a kingsize cover, so loads just flapping about. Noticed the net curtains on the windows were absolutely filthy with black dirty bits all over them. The mattresses are most definitely of the cheapest quality of the spring kind as you can feel the springs every time you move.

The lady in the restaurant area was excellent. She couldn’t do enough for me even exchanging an old egg for a new soft one 😊. I thoroughly enjoyed my 2 day stay.

Toilet seat broken and traces of mystery liquid in hinge. No heating in room, radiator not working. No ventilation in room other than cool flow from ceiling vent, which had no means of control.

Hotel was good for the money food was amazing with big portions

A very pleasant stay staff were excellent and very professional and helpful and provided a good relaxing environment to enable you to chill

Bed cover had a hole in it. Lamp shade had paint on it. Remote for TV was wrong remote. Overall was fairly clean and no bugs. Had to ask for extra pillows as only 3 in double room.

Internet is unavaible in the rooms only if the customer pay a fee per day. To access internet, you must stay in public areas. Reception service was horrible.

Unfortunately the only things that let it down for me was the hardness of the beds. Staff were helpful. Only 2 minutes to the AECC so handy.

Hotel was affordable, fine big room. It's very obviously and old place needing some TLC but it served it's purpose.

Value for money. Get what you’re paid for .

Great first impressions clean roomy entrance staff friendly room was great nice and big with plenty of light from window nice and warm.Found the whole hotel to be spotless including the lift. Breakfast could do with some guidance as there was no staff around to explain how to get a cooked breakfast cutlery kept on the bar not the buffet area strange

Rooms need updated.

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Nice hotel in a very quiet area with spacious rooms. Local pub, Lidl, McDonalds around - you wouldn't need anything else for a short stay.

Great pub atmosphere and very friendly

This was our second stay was upgrade to another room because of my health , the staff were great especially the barman Alan he did his job and more xx price wise good value , will be back again .

excellent food and helpful staff.intend to stay again on later date

the staff really nice and welcoming, food brilliant. room clean bathroom clean . helpful stay again . o yes and will be coming back soon k b lyon

Worst experience. There was no body wash, water leakage in the bathroom. No heater working in cold atmosphere. No any responsible person. No proper bed. There are used towels. Never go for this hotel.

all was good no complaints