The location of this hotel is the best reason to choose it. The building shows signs of ageing and require cosmetic improvements.

Nice place, well maintained

The hotel was overall good. The only issue is that it is located in a noisy area. Clean and great service.

The main issue is the internet access, totally useless, The bar closes to early...

Security guy should be more friendly. Another is OK FOR ME.

Great location. Staff is really friendly and customer oriented, they all speak English which is a plus in Curitiba! Excellent breakfast and great restaurant. Really convenient walk to many stores and restaurants nearby.

OK chambre refaite

Quiet room, friendly staff, fast and accurate check-in and check-out, great breakfast

Service is flawless, with friendliest staff. Breakfast is delicious, with plenty of options. Public areas are in good shape, but rooms need some renovation. The tiny bathroom is a big negative.

Service is flawless, with friendliest staff.Breakfast is delicious, with plenty of options. Public areas are in good shape, but rooms need some renovation. The tiny bathroom is a big negative.

Excellent hotel in a good location. Close to shopping, good restaurants and night life. Staff is very kind. Rooms are spacious and comfortable. If you are a foreign traveler, the cable TV accommodates English speaking guests.

Stayed same hotel like 3 weeks before, and the elevators did not work. My secretary told me to give another chance, for on night only. The check in was normal, I was given the keys for the room and being so tired I went to sleep fast. Wake up 1AM sneezing smelling are odor, realized that they gave me a "smokers room", when my profile on Le Club makes very clear that my preference is non-smoking, I see an ashtray on the counter and realized that was the reason for my discomfort. The front desk people don't seem to care, they don't smile don't greet customers with enthusiasm, it seems like there is a morale problem. When I voiced my concern next morning they didn't seem to care!! so it goes 2 for 2, my last time there.

First 2 mornings elevators did not work, I waited 10 minutes and took the service elevators. used by housekeepers. Went to front desk to complain got some blank stares. Not engaged at all. After breakfast, same situation, one would think that they would put a sign saying, OUT OF SERVICE, but again they were too busy talking amongst themselves. called room service 4AM, took 20 minutes to answer. Coffee and Milk waited another 20 minutes to get it. Complained they took off the bill. The only hotel I've seen that makes you wait 40 minutes for coffee, Mattress soft, needs to be replaced, cigarette burns on floor on a non smirking room!!!! The hotel doesn't have "culture of service" except for one girl who made the check late evening.

Everything as expected and top notch. Great hotel, great service

The Location is great... few minutes walk to Batel main venue The stuff was absolutely nice and on the money The facility is incredible... little gym but great pool and sauna.. Breakfast is not too fancy but right on

Having stayed in Mercure hotels across Brazil we were very surprised at the condition of our original room. I immediately raised my concerns with the reception team and thankfully the customer service is first rate. A genuinely concerned and very polite gent addressed all of my concerns and provided us with a new room which he personally inspected in advance. When refurbished the hotel should be as good as the other Mercure hotels in Brazil.

The hotel is good and in a great location which is hy we chose it. We were in town for the weekend and needed easy access to this general area. The staff was plesant and te room (2br suite) was large enough for us. It was clean and had the microwav and fridge we needed, however it was lacking a few basics for the kitchen that should be included with a room having a kitchen. The biggest issue was that it is on the main street and the windows in the hotel are very old and thin, so there was a LOT of street noise. With a 2yr old in our room the noise kept him awake for a while as it did for us when we went to sleep. also, we called for help withth eluggage when checking out but no one arrived so had to take all the bags ourselves without a cart. I am sure we could have buged them to help but after waiting 10mins we just had to leave. Overall a good rating, call it 3.8 out of 5.

Very nice hotel, great location. staff spoke good english.

It is a good hotel. Not amazing, but good. People are friendly but there are many problems with the service. They never came to get the dish after I ordered room service. The gym has some good stuff but not all machines were working properly. The food is good. The hotel location is perfect. And that's all.

Good hotel, affordable price and nice location.