Very helpful staff, convenient location to downtown Staunton

Roaches.

Location is convenient. You can walk or either drive depending on where you want to eat or shop.

Staff was very nice and helpful. My mother was traveling with me and they held doors for us. Room clean, bright with desk and comfortable. Pool looked lovely. We did not swim but others were enjoying. Location so convenient. Walked around town and farmers market.

Elevator was broken. After second trip, the key finally worked....and bugs came running out of a tear in the carpet. I told the staff we wouldn't be staying. Only plus was that I was given a refund quickly when I contacted hotels.com

The front desk person was very kind. The elevator was not working, Maintenance was painting all weekend and it was a little loud

Great location and wonderful hospitality

The room was disgustingly filthy! Dirty sheets, blankets, pillows, pillow cases, orange table runners they had on the beds were stained up and filthy, lamps were dirty and dusty, shower curtain also dirty with something appearing to be dried blood, outside of the door was filthy, inside of the door looked like it had something sprayed all over the inside of it, beer, soda, urine who knows it was gross, chair was filthy and stained up and even had cuts in the fabric and tears, the electrical wall socket was covered in black dust a half an inch thick. I have NEVER seen anything so unkept at a motel, or anywhere for that matter. Microwave also dirty with duct tape to hold the door shut. Bed skirt also filthy and stained up, took a wipe across the top of the headboard attached to the wall and also had a heavy layer of black filth. Asked for a different room, it was also dirty. Oh yes and the smell. Horrible stench that nearly choked you walking in the door. Run down I can handle, which this place certainly was, but the nasty filth is inexcusable. Not to mention we found out on our last nights stay there had been someone murdered on the 4th floor the previous month. They did have breakfast if you could look past the gnats swarming and landing on all the food. The only thing positive I have to say about this place is that the pool was clean and the pool area was kept. I also was bitten by a spider during my stay. Please take this review serious. Choose another safer cleaner motel.

I booked our stay 20 minutes before we arrived. Some of the reviews concerned me, but we just needed a place to sleep after being in the car all day. My family was greeted by the kindest woman. The lobby was clean. Our double queen, non-smoking room was impeccable. It was updated, and smelled so clean. The beds were extremely comfortable. The room was quiet. My kiddos enjoyed the huge pool. I am so happy we stayed here!

Tjey have clean rooms, very comfortable beds (New Wyndham mattresses). The location is within walking distance of downtown and several great restaurant's. Check in was a breeze.

Quick 1 night stay on road trip. Bedroom was clean & hotel was within walking distance of restaurants

Very interesting

Overnight trip. Safe ,clean, comfortable. Simple breakfast Easy off and on.

Front desk petson was very friendly, but room smelled and was very outdated

It was very nice, clean, very comfortable bed. I would recommend highly.

AAA ok. Clean and nice staff

Old and run down property

Very convenient and walkable to the down town. There's a trolly that stopped right across the street, but the walk is short so we didn't take it, also we didn't know the schedule. Staff was friendly. I missed the part about no refrigerator in the room which was a bummer since we were traveling on the road for two weeks and had to keep our food in the cooler overnight. Ice maker on the 2nd floor was out of service. Over all a good place to stay.

Good location

Very convenient location

Friendly and personable staff upon arrival.

The staff was friendly, and the price was reasonable.

It just isn’t a great atmosphere it being the only chain hotel downtown

Good value for money

The area is just dated. Hotel was nice

It was a bit shabby but quite comfortable. Some traffic noise but not bad. Close to old part of town which was nice. I’d definitely stay there again!

Run down. Peeling paint. Hairs behind the faucet in the bathroom and a spider hanging front the faucet. Does it get any worse?

Breakfast is very basic

The staff was great and the room looked good, was comfortable and not bad for the price. The cleaning crew needs to do a better job, the bathroom was dirty, there was hair stuck to the shower floor and the back of the bathroom door. The pillows were tiny and should be sized to the king size bed they were on.

Nice clean motel convenient to the historic downtown. However, I could hear some kind of machinery noise going on and off all night which definitely interfered with my sleep.

Perfect for the price !!!

Walking to town and nice areas. Not a high level place, but better than most similar ones.