The deluxe suite was great - plenty of room and privacy for us and our adult son. The only downside is that the WiFi isn't the best and there weren't any ethernet ports to plug our travel router into.

Good location in City but boring property. No amenities other than a pool.

Construction caused issues with checking in, parking, no pool or spa access and checking out.

I checked in for an event in Santa Fe this weekend and was shocked to see the building in complete disarray without me being advised prior to my arrival. I stay at this property when in Santa Fe and because of events in town this weekend, this was the highest price I paid in the past year and the exterior of the building a mess. Parking was almost non-existent as there were lifts blocking the parking spaces and painting equipment everywhere. Construction crews were outside my ground level until the entire stay and trash was all over the resort, it was necessary to keep my curtains shut during my entire stay and my deck completely unusable. Because they were painting, I came out to find my car wrapped in plastic (probably a good thing) so as not to have overspray hit my car. I am disappointed I was not notified ahead of my arrival that the hotel would be completely torn apart and for the price, there were a lot of alternatives to choose from in the same price range. I am working to see what adjustments I can get on my stay as this was totally unacceptable. Please be forewarned if you have an upcoming trip, you probably want to look elsewhere.

Paid for room on hotels.com. Arrive at the hotel 30 minutes before checkin and room was not ready for an hour (30 minutes after checkin). They said they “upgraded” our room and then proceeded to charge us full price for the upgraded room even though I had already paid through hotels.com.

Nice pool. Very clean and well maintained. Good value

The staff was incredibly rude and dismissive.

E joyed the spacious suite