The hotel was in a small town half way between Pisa and Florence and about a five ten minute walk from the railway station. The hotel is small, simple, and cheap. The staff was nice and helpful and the lady who checked us in was great. She offered us information about the area and Pisa and Florence, so we could get the most out of our stay. The room was small and basic, but for a couple who were only there a few hours a day it worked. There was a private balcony that allowed us to relax at the end of the day. The town was nice and simple to move about. It is a walk-able with an atmosphere at night from the locals gives the town some liveliness..

Hotel Montebello is the best hotel in Montecatini Terme 1-location! it’s around the corner from Montecatini Terme the spa w healing water, pool and where to get treatment as well as the big pool that’s open until 7pm 2 The staff are incredible! super helpful they went out of their way to make sure everything is great and it was! I needed a bike the next few days after I check out, I was able to borrow it with no extra charge they were so kind and wonderful. I’m definitely coming back and bringing my whole family and staying there. 3-The rooms are very clean, comfortable bed, spacious room with a nice view. 4- the shower is strong water pressure. 5-Wi-Fi is strong doesn’t disconnect and it’s super fast. 6- breakfast is delicious with a wide variety of healthy choices. And the coffee is real coffee! 7-everyone there is so professional and helpful and always smiling. Great vibes all around! I had a wonderful stay here. Thanks so much Hotel Montebello team! Looking forward to coming back soon!!

The room was small but efficient and clean. The balcony was nice although the weather was not that good to enjoy it. The hotel is quite well situated and makes everything accessible. My friends had room 304, a wonderful one with two balconies. Next time !

So far the best of the lot...

LOCATION: good, close to downtown, next to a major spa / hot spring site - terme verdi ROOMS: very small, but ok, one small windows looking over other building roofs. the toilette is so small that everything in there is miniature. SHOWER: the shower corner is so small that you are bound to bump into either the wall or the faucet. being a slim guy, I literally could not make any move. Worse is the "water saving" shower head: its slow flow doesn't save the water at all because it forces you to spend 3X more time than a normal flow. I do appreciate the energy saving effort but this hotel pushed over edge: I can deal with not changing my sheet, towels everyday (I changed them only 2ce for 6 days), card activated power supply (thumbs up!), but the shower just doesn't give enough flow to clean shampooing off your hair. SLEEP: 1. I was waken up the first night by a coughing neighbor because the rooms have no soundproofing whatsoever, with very thin partition between rooms. You basically hear every move your next door does. 2. remember, the hotel apparently serves as a pitstop btwn Pisa and Firenze, so it's constantly being invaded by bus loads of tourists day in day out. when such a group comes in late in the night, you just can't sleep with all these commotions, especially when the wall are thin. 3. the bed was not comfortable at all, sheets are clean. I paid 65euros/night for a tiny room that I could not sleep in. so a big no if your want a sound sleep after a long day.

it was just so so and normal

Comfortable room and beds. Nice casual rest. w/a varied menu for dinner (closes at 9:00) and also has a good assortment of breakfast items. We did not try the more elegant looking restaurant. I would've appreciated a more helpful & understanding phone explanation of the size of bed. We reserved an extra bed when, with more info, a 'matrimonial' bed would have sufficed. BTW a matrimonial bed is a king sized bed = two singles. This is something all hotels need to explain, as well as ALL Airbnb hosts.

Comfortable room and beds. Nice casual rest. w/a varied menu for dinner (closes at 9:00) and also has a good assortment of breakfast items. We did not try the more elegant looking restaurant. I wouldve appreciated a more helpful & understanding phone explanation of the size of bed. We reserved an extra bed when, with more info, a matrimonial bed would have sufficed. BTW a matrimonial bed is a king sized bed = two singles. This is something all hotels need to explain, as well as ALL Airbnb hosts.

Hello. , great place. , Andrea I , rachael. And Alessandro. Up front were professional and. Concerned about. How to make your stay better !!!,, Valero and Anna wait staff are good. Hard working people !! Great place. To. Rest. And. Relax

OK , reception very helpful as we're all staff, room a little on the small side and was a little busy at breakfast time but overall as a stop off was good

OK , reception very helpful as were all staff, room a little on the small side and was a little busy at breakfast time but overall as a stop off was good

We stayed here for 4 days. Hotel are shows an excessive wear - very tired. Staff are too busy to help customers, little ignorant. Breakfast buffet is ok, but no more than that. Hotel located in kind of sad area. Would not recommend this place

Hair dryer didn't work but they provided a brand new one to use. Good breakfast.

Staff were friendly but room was ridiculously small.

Enjoyed the hotel, 1 nights stay only close to enough to either train station.

Pros: 1. Very good breakfast spread. 2. Very nice shower and bathroom. Cons: 1. We stayed in the family room. It is supposed to room 3 adults and 1 child. The bunk beds in it are very uncomfortable. 2. The family room is located next to their party room. We were there over new year's eve and there was a very loud party next door for most of the night. 3. Room is very small.

Off season travelers should be advised that there is no A/C available at this hotel in October, even if the temperature is well over 25C! It was hot and difficult to sleep. Not breeze from the open window either. Location is OK and street parking was ample (off-season). Hotel was a bit difficult to find by car due to one-way streets.

Good location for visiting surrounding towns - Florence, Lucca, Pisa, Siena

Very good and clean environement. staff is very friendly and helpful. Locations is very convenient.

Hotel is not too far from the main square/street. The addition of free bikes is fantastic as it's a nice ride around Montecatini and no place is really too far. Breakfast was okay.

We are very disappointed at the service of this hotel. We checked in the hotel in June 2013. The receptionist had no smile and already looked impatient. We went in our room and it was very hot. We tried to turn on the Air Condition but could not. We called the desk and the same receptionist answered the phone and told us that AC cannot be turned on unless it is hot enough. We told her that the thermometer in our room was showing 28.5 C (83F), that was hot. We can't believe her answer. She said it was not 28.5 C OUTSIDE! She refused to turn on the AC. We went downstairs and talked to her again. Her attitude was so bad and told us there was nothing she can do. We told her that when we booked the hotel, the website listed there are AC and it would be false advertisement if they won't turn on the AC. We were very upset but decided to go out and got something to eat. When we came back, the AC was on. We cannot believe that we had to go through to get this. That was not the end of it. We asked the receptionist to help us to book some locate tours which we picked up the brochures from the hotel. She again was very annoyed (she was the only one there who can speak decent English). She told us it was too late of the day to book any tour. We said the brochure stated that the office not closed until 10:00 PM and it was only 5:00. She was so rude & reluctantly called for us. We travelled a lot and this was the WORST SERVICE we ever received. We WOULD NOT recommend this hotel to anybody.

We stayed here for 14 nights as a base for travelling around Tuscany. One of the best 3 star hotels we have stayed in. Very clean, welcoming and friendly English speaking staff, even though we do try a bit of Itailien. Breakfast very good choice and only ate 2 or 3 times in the evening but this also was very good..

good hotel near to town and trains.friendly helpful staff spoke good english.room clean beds a bit hard, small balcony that was nice to have, food was good and plentiful good value too, 18 euros per person for evening meal,overall a pleasnt stay in a good 3 star hotel.

Everyone in the hotel made you feel welcome - almost all spoke English. All were helpful, pleasant and we decided that if we are back in this area this is the hotel in which we would like to stay. Breakfast was excellent with a wide choice of sweet and savoury items. We did not eat other meals in the hotel simply because we prefer a wider choice of seafood dishes - but others who did eat in the hotel enjoyed the meals on offer. The hotel was central for either train station, the bus station and the funicular.

I would highly recommend this family run hotel for the warmth and friendliness of the staff. I stayed here in June 2010 as was attending a conference in Montecatini Terme. The staff could have not been more attentive and make all guests feel very much at home in the hotel. Marco, the general manager, is a very helpful and friendly person and helped with all sorts of requests during the week with great patience and humour. The hotel is conveniently located, being 5 minutes walks from the spas, the funicular and the park. The food was excellent and very reasonably priced and I had my meals most days in the hotel. Many of the staff speak perfect English. This hotel is a real find. It has a lovely friendly atmosphere and is highly recommended.

This hotel is in a very convenient position, close to both railway stations, the spas and the funicular. This was really useful as was solo traveller. The staff were very welcoming and helpful, Marco knows where to go and has lots of maps. Breakfast was good and I ate in the hotel a lot, which was good value for money and Anna helped with my selections. Most of the staff spoke very good English and were very helpful. Would recommend this hotel

Small hotel very close to the main street of Montecatini Terme. Walking distance from train station, main street and city's park. As parking in Montecatini's street is very difficult, you will appreciate the parking facilities provided by the hotel for a small fee. Small bathroom, but room is usefull for a short stay.