The staff was friendly, but the non-smoking room along with the rest of the place, smelled like cigarettes. Overall, the cleanliness was not great!

there to sleep for 7 hours coming from tri cities airport its a motel, beds were spongy a bit disappointing but room was clean, ac worked.. ok value would stay again

Worst place I’ve ever stayed in.

Old, smelly, dirty. Would not recommend except for location.

To start with I just want to say, the staff we were working with were great. We checked in a little before 3, however, Our room wasn't ready, the cleaning cart was outside with no one in our room, 3:45 still the same, cleaning cart, no person. Later, the clerk offered us another room, I had book 2 queen beds, but she gave us 2 doubles. The non-smoking room reeked of stale smoke and the floor and curtains had cigarette burns. The beds were clean but uncomfortable. 2 larger adults in a double bed. Charged same price for that room as what we booked. I was very disappointed but grateful we were only staying one night.

Smelled of cigarettes really bad. Had two beds. One bed sheets were very nasty. Not worth the price. It's the only one in area is why we stayed. The upstairs is apartments. Heard two dogs barking at 6 am.

The staff has always been very welcoming.

Staff were nice and helpful.

The rooms are terrible. They need to be updated. The beds were worn out, the curtains were old and didn't close properly The dining table in the room was tagged and the carpet was nasty. The front desk lady was very nice!

We always stay here, because it's always super clean and a good value. The staff is always friendly and accommodating. Parking is great. However, the rooms are in need of updating.

Dirty stunk of Marijuana, dirty sheets, live and dead roaches.

Ok.. There are two hotels in this town, and this is actually the better of the two. That’s the only reason it’s getting three stars. Stayed for a week 1st… The smell? I can’t describe it, it’s everywhere, hallways and rooms. Part of the smell is urine, can smell that in the hallways. But the rest is a mystery. 2nd… Was told at check-in there is no maid service, if I needed clean towels, sheets or some TP, I would have to go the the front desk and get it myself. Then make my own bed. 3rd… The web site said “free hot breakfast” Only thing they had was hot coffee and it was nasty, could probably peel paint off the walls. Maybe that’s where the smell was coming from? Probably the only good thing I could say about this place.. no bed bugs.. pest control could also contribute to that smell? If you are coming to Elizabethton and are staying more than one night I strongly suggest you stay in Johnson City.

Economic

The hotel manager was very nice, but the property has seen better days. The rugs were disgusting. The bathroom was in need of some serious fixing. The toilet was shaky and very low. The bathroom door got in the way of using the bathroom. The ground looked terrible. Dead bugs, and live ones. The windows looked like they hadn't been cleaned in I don't know how long. Coffee was barely available. The entrance is dangerous off of the main 4 lane highway. Coming out of the parking lot onto a four lane highway. The only good thing about the facility was that it was close to Elezebethen, Tenn. that I was visiting.

It’s all but 3 rooms supposed to be non-smoking and the halls smelled like cigarettes and weed, rooms need better cleaning! Cigarette for came into my room and it stunk!

This was by far the worst hotel I have ever stayed in!!! Filthy dirty, carpets had large holes in them, cigarette burns all over the bedspreads. Broken fixtures...I could go on.

Hotel needs complete renovation, our rooms smelled bad, beds and pillows are very uncomfortable , we stayed for 2 nights and there was no room service. In general needs updates.

We did not stay. It was very unclean.

1 star at best. Checked in 1130pm. Room was damp, heavy smell of dogs/urine. Bathroom was ada, rusty fitting, major cracked counter, baseboards piece mealed together, poor caulk job on tub, mirror had major reflector delamination, Asked for room change 7:30 am, told check at 930 as mngr can only make change. Went to dollar general and bought air freshener. At 930 mngr changed rooms easily. New room better but heavy musty smell. Other conditions similar, firniture old, dirty, carpets old dirty. Lots of hallway noise and door slams. Stayed 4 nites for Nascar. Last morning house keeping banging on doors 9:45. Only decent items matresses newer and comfortable, although didnt seem to fit frames, caught legs on frame corners often. Most of staff was very nice. No kind of breakfast, coffee carafe in lobby. Pool not open and covered with permanent tarp with bushes and a 5foot tree growing in tarp. Parking lot well worn. Building doors filthy. Way overpriced.

Run down hotel dirty rooms unkept A/C worked great

nice

The property looked like it was from the late 60s-early 70s. The carpets were very filthy, and the box springs and mattresses were worn out. It is in need of a total makeover! My wife was not happy that we stayed here. Also, Expedia charged me, and the hotel said it never went thru, so they charged me. Now I get the fun of trying to get this rectified or dispute the charge with my credit card co. Fun times!!!

We stayed for 3 nights not once did housekeeping come in. We had to bag up our trash several times and repeatedly ask for clean towels

Nice, clean large room. Staff was very friendly. Only problem was that the curtains did not close completely,. Being on the first floor, this felt a little unsafe.

The property was good. The floors in room was dirty. Plis it advertised breakfast and did not have.

It's a nice place to stay, and the staff are very helpful.

Close to home

Lady at desk was rude and mean

It smelled musty and of old, stale smoke. Homeless were camped out back.

We didn't like anything about it. The hotel was in need of a very long overdue remodel. The walls were crumbling. There were two poorly patched spots on the ceiling where the bathroom above must have leaked. The rug was dirty and had numerous holes in it. The bed was so close to the window it was very difficult to get in on that side. It was too noisy to get a good night's sleep. We were woken up repeatedly throughout the night, and I had earplugs in my ears. The hotel was the grossest hotel we ever stayed in and it was not cheap.

Very good hotel, cheap and quiet. Good rooms.

I know that not anybody made during the pandemic but fix or clean something now. Rusty clothes rack with rust flaking off. Torn and falling wallpaper, stained carpet no stopper in tub. It was s close to the family wedding but hopefully you think better of family to let them stay there.