Amazing lodge experience. Very rustic but amazing time enjoying nature.

This is our 2nd year staying here. We truly love the property, zip line, hikes, pool and comfort for our family

Our room has dead bugs and floor was not mop and cleaned from prior guest.

It had beautiful views

Interesting property. Lovely if spread out grounds. Staff and breakfast were excellent. Food otherwise was average and way overpriced. It is a very spread out hotel so much walking between different areas. Also room very basic amenities- no clothes storage space, iron, hairdryer.

Great place!

Nice, big , clean room. Shuttle service to and from reception area was very good and convenient as the walk would be stressful on knees , especially if you have knee issues. Entrance is convenient to get to from the main road (paved road) as opposed to other hotels in the area where road to the entrance from main road is not paved. Good nearby dining options.

The property was nice and safe

Absolutely gorgeous property, landscaping and gardening. Beautiful grounds and pool. However, the rooms we had and buildings really need renovation and updating. Our carpet was stained and torn. The windows need replacing. The worst part was the bugs. We found multiple on the beds. We made the most of it and enjoyed it but a cockroach running away from the bed frame before I laid down was tough. The problem is they leave the hallways open to the environment, which is fine, but then the rooms have plenty of gaps for bugs to enter. This may be no big deal for most people and, if so, this place will be amazing for you. The bugs just make it hard for us to be comfortable. If they could do some renovations and fix the big problem, it would be the best place in Monteverde. Again, so charming outside and everywhere else. The breakfast was also good.

It has its own night tour, big property, pleasant and forested

They tell you all about how eco friendly they are and how much they care about the environment and yet they still use the little plastic single use shampoo and conditioner bottles as well as the little plastic wrapped bars of soap. Their restaurant staff was absurdly rude. They took over 40 minutes to bring us our overpriced food that was barely room temp when it got to us. It was so obvious that it had been sitting for at least 10-15 minutes. Then one of the dishes we ordered was off; it had some sort of weird bitter smell and taste so we sent it back and they still charged us for it anyway! Terribly uncomfortable beds that were hard as a rock and no climate control of any kind. No heater or AC which ok not an issue really given the location but also no ceiling fans or or table fans either. Those cost almost nothing to install or have available and even less to operate. The way the property is set up, you HAVE to drive your car or take one of their gas shuttles all over the property because it is so spread out and up hill. No sidewalks even if you want to brave the hills.

The property is very large with a beautiful pool area. It was also nice to have a gym. Staff were excellent, we did the night walk and saw some amazing sights.

We did a night tour right on the Property which was lots of fun and saved us driving to another location ! Had breakfast included, which was an excellent buffet with lots of food Options . Had dinner two nights all the food was excellent and a reasonable price point for what you received.

I'll be back with some friends soon again

Hotel was comfortable. Grounds were very pretty and room was convenient with three beds for a family of four with two teenagers. Nothing nearby to walk to so need a car. Pool was ok but smaller than we expected. Nice view.

We had a fantastic time at the hotel. The staff was extremely friendly, polite and helpful. Ideal for families with young kids. We were able to organize the tours once we got to the hotel. We are waiting to go back!

The resort is very good with lot of in-house activities and tour desk to organize local attractions. But property has no elevator and AC. Though the outside breeze is good enough but at time it can become very hot during the day. Need atleast a ceiling fan and brighter lights in the room. Room is big with nice canopy view. Restaurant has limited menu choices esp. for vegetarians. Friendly staff and well maintained resort with complimentary breakfast and free parking. Provides free shuttle to go inside the property. Overall good experience except the inconveniences mentioned.

They said we had a $25 resort credit, but we could only use it at the restaurant or bar at the pool. So we used it at the pool, but at checkout, they said we owed $25 because we got drinks during happy hour, so the $25 resort credit did not apply to that. No one told us that and the guy at checkout was totally unapologetic. It's not a big deal, because it was only $25, but the rudeness of the staff and lack of clarity about the report credit policy was not appreciated. If you happen to have a resort credit, probably best not to use it or just assume they will find a way to not apply it.

Beautiful eco lodge with gorgeous views and excellent location to national park and other attractions. Very comfortable beds and loved the fresh air coming in from the windows. Saw lot of animals and birds from room balcony too. Highly recommend!

Paper thin walls, noisy Great views though

If you stay at this hotel, you will have the access to some of the tours reserved exclusively to those who stay at the hotel but not people from outside hotels. We were able to have tour guides just for the two of us during a day walk and the zip line. Also there will be shuttles that pick you up in front of where you stay to take you to the tours, which are inside the hotel, in a few minutes. It is super convenient and I highly recommend. There is also a spa place inside the resort.

This is the most awesome hotel. The view was incredible. The staff was amazing. They gave personalized service and totally remembered who you were. There were excellent tour opportunities on site and very knowledgeable guides. The only issue was with the Expedia booking. We specifically set our flight times through them and the airline changed our flight which made us cut our stay by one day to allow us to catch our flight at 6 am.? It was very inconvenient. If you can get to this hotel it is the best!!! I rate the hotel 10 out of 10.

We absolutely LOVED our stay at El Establo! It was one of the highlights of our trip. The grounds are incredible, the view from our room (we stayed in 908, so we were the highest possible vantage point on the property) was unbelievable. When we woke up in the morning, there was a rainbow and its arc was below our balcony - it's that high up in the clouds! The pool area is amazing - so luxurious and quiet. The food and drink options are great. We did a night walk on site with Donner and it was incredible. We saw glass frogs, tarantulas, snakes, olingos and birds. He was knowledgeable, entertaining and great with our kids. It is an easy drive from the hotel grounds into the heart of Monteverde to walk around and explore. Cannot recommend this hotel enough!

Lovely property with fabulous grounds. It is huge but with separate buildings. Only interaction with staff was strange, very distant and kinda creepy interactions at breakfast hall. Tried to book a guide for the park with in-house staff: he essentially lied to us that there was no way to get a tour the following day, that the park was fully booked. Later found out that his company filled all THEIR allotted slots, easily booked with others. Dont judge Costa Rica by this place! It was the Most unfriendly place during our entire month tour.

This property was very quiet and peacful

Amazing stay with the best views. Comfortable beds. The shower head was not good and shower controls were not working properly, but overall amazing resort.

We did not have any hot water and our tub was broken. It never got fixed and they would not give us a refund or discount of any kind. Sucked as it was supposed to be our honeymoon. Shuttle Drivers were very cool A+ but all other services were not super helpful or accommodating.

It was amazing stay.

They did not even have a fan . The shower was just spraying water that was too strong. No body lotion no extra towel nothing ! There are many better places around !

The view from our room was gorgeous. The staff so friendly. Breakfast was conveniently early and good. We had our own car and the property will shuttle you up and down so know that waking between property hot spots (the pool, bar, restaurants) may not be walkable for some.

Nice view and nice setting but very large uphill area. They have shuttles for their property wonderful sunset views from room This was not our cup of tea though

The property was amazing! The view from our balcony was outstanding! The staff is super friendly. We had a great experience and would highly recommend this hotel.