Was easy to find off main road, and plenty of parking, and all the staff were very friendly and helpful.

We had some incredible service and some really poor service. The hotel was clean but tired and ageing. We enjoyed our stay but breakfast was restricted and poor for the money

Staff very helpful. Lovely quiet room and good spa.

Disappointed that would have been charged for use of gym. Breakfast very good

This was really good…very relaxing and good hearty breakfast.

Extremely welcoming as soon as we arrived to when we left

Very friendly staff Lovely atmosphere Great llittle touches in room for the kids

Lovely hotel in gorgeous gardens. Visited the restaurant and we weren’t disappointed, the choice of menu was exceptional as was the quality of food at a reasonable price. Loved the little milk urns that you filled up freshly for your in room hot drinks. Having a fridge in the room is always a bonus to keep water cold. Loved the White Company toiletries, a real luxury. Will definitely be back

I like everiting, beautiful hotel 😍

Beautiful, and so relaxing.

All was good thanks

Very limited menu choice at least 4 different things of the desert menu and mains and starters were no longer available due to being busy. And wanted to charge us £30 extra in the morning to use the spa until 11am we didnt check in until 6pm.

The hotel is amazing and the room was spacious and had everything we would need. The spa was busy but usable and everything was clean and tidy.

Friendly staff

Check in easy and friendly. Breakfast, out of this World.

Had a fantastic weekend break with my wife for a birthday celebration. Lovely meal in the restaurant on the first night. Spa is great to relax. Would definitely recommend.

Fantastic hotel All the staff was fantastic Had a lovely room . Had food at the bar was very nice. I must say the breakfast in the morning was very nice and staff fantastic!!! 5#

Great stay as always

Was disappointed that our bedroom and bathroom were unheated when we arrived at 7pm and we sat in our coats for 20 minutes whilst reception reset the heating. I found the automatic bedroom temperature overnight insufficient. I would have prefered the heated towel radiator to be functioning to dry our wet bath towels and heat the area. I would be reticent to stay again. It is maybe different in the summer? I didn't dine so can't comment. My husband used the Spa and enjoyed the facilities.

We go here once a year so are familiar with the hotel, staff and overall facilities. It was a bit disappointing tho hot tub was out of order in the morning as we always pay extra to use the spa and this is the only facility apart from the pool we use. Overall nice relaxing stey though.

OK for one night stay but as regular guest starting to look tired.

Can’t fault this place. Room is great - gorgeous pillows! Great to see trying to make efforts to reduce single use milk plastics - it was a little tough to find the milk dispenser though as I couldn’t find one on my floor - but minor issue. Restaurant in the morning was a little chaotic - quite a queue to get in and then issued getting my order to go thru, then 2 portions of the same thing came I get you make to order ti reduce food waste on the buffet but you jeee to have a simpler menu to reduce the time the host has to spend to explain the menu and want is included and what you have to pay extra for - it just makes you have a queue at the entrance!

Very friendly staff

A perfectly situated excellent and comfortable hotel in Kettering with great rooms serving excellent food.

If you want to have a relaxing time, this is the place to go! Lovely staff, very friendly and helpful

Amazing hotel so many touches to detail whatever was needed was there. Staff went out of their way to help the bed linen was super great choice of pillows unlimited milk and water from the dispensers at the end of the corridor from Daisy the cow and a water filter machine. Comfortable sofa and chair at the table/desk just could not wish for more the towels in the bathroom were lovely. Dining and breakfast were excellent.

Was more to do with what I was paying for and different members of staff was saying different things because I asked does the extra cost your charging me does that include my breakfast dinner also spa pass it’s just I dunno why to say then on last day of checking out being asked to pay for my breakfast after being told that was paid for, for the 2 nights I was staying and also being accused of smoking in your hotel room too found that a bit of an insult too concidering I don’t smoke indoors at home. But other that I did enjoy my stay 🙂

Old style property

Great getaway and the staff could not have been more helpful (especially the front desk staff, thank you!!) Are in the bar which was quiet and cosy. Good food too. Pool area was very busy due to some wedding parties that were there, but still not ridiculously overcrowded. Also, considering there were weddings going on on property, didn’t hear any of the noise. Would definitely stay again! Thank you for a great stay.

We have stayed at the hotel 3 times now and each visit the staff have excelled in customer service throughout the hotel!

I stayed at this hotel for four nights. It was my second time staying and my experience was a pleasant as the first. The room was clean and well furnished. I had an issue with hairs on the duvet and bed sheet that weren’t mine but after addressing this, it was rectified. The added fridge amenity definitely served it’s purpose. The bathroom was clean and well stocked with towels and toiletries. A personal preference for improvement would be adding a handheld shower head. There was ample wardrobe space and an ironing board and iron was provided too, which was great. One difference from my last visit 5 years ago was how they provide milk and water - through a refillable jar which is very eco-friendly. Breakfast is a bit on the pricey side for what is provided however it is delicious. I had the room service breakfast option and the dine in option - both were good experiences however, with the room service option we received cold toast which I couldn’t eat. There is ample free parking space at the hotel and although the car park was always packed during my stay, I never not had parking. A visitor - the hotel cat - decided to climb through our window which left us all screaming in shock. So I suggest not leaving your windows open if you don’t like cats. Overall, a lovely experience and would definitely recommend staying here.

Really disappointingly, and with no reference here, you can only use the spa and gym facilities if you book directly with the hotel, otherwise it is a £10 fee. Really disappointed to learn that when turning up for a late night swim after working all day. Unprofessional to not make that clear here.