Work trip the Valladolid, this was an easy to get hotel, very clean and nice staff.

Comfortable hotel with helpful staff. Second visit but still had problems finding the hotel - no signage at ground level and difficult to see in the dark! Lousy directions from Google Maps didn't help.

Limpio y muy cómodo , entorno silencioso , aparcamiento público y seguro justo al lado. Muy buena etapa en un viaje largo por la carretera.

Perfect stay, great location, 2.3 m height parking which is rare for a van

Nice hotel, you can walk to the centre. Parking is exspensive and only two cars used it, around 40parking bays! Cheaper parking in current times would be €8 not €15.

We booked the hotel as a stopover en route from Southern Spain to the ferry at Santander. We had stayed at other nh hotels in Spain and we weren't disappointed with the Balago. We arrived around 8 pm after a 500 mile trip and found that our car with a roof box would not go into the underground car park! Pedro on the front desk was brilliant and organised safe parking outside the hotel. While we were unloading the car he prepared the meals we ordered from the vending machines in the lobby so we were able to eat in our room and relax before enjoying a sleep in the HUGE beds - two 4 ft beds! We had a substantial continental breakfast in the morning and continued our journey fully refreshed. We shall continue to book nh hotels whenever possible as they provide a quality service at a very reasonable price and the staff are always attentive, friendly and helpful.

Looked after me very well despite the additional restrictions and policies put on place due to Coronavirus alert. Staff were fantastic and very accommodating. Hotel underground parking perfect too with large spaces . I would definitely stay again.

We have stayed with our dog 12 times and been very happy Until this time then,to be turned away as Their policy has changed , after a long drive , was not aware so had to find another hotel, with the help of the Hotel receptionist who was nice

Breakfast with a lot of choices, my room (suite) was really big & the bed was comfortable. I recomand this hotel

The reception staff could not have been more helpful.The room was spacious, clean, well equipped, and very quiet. I cannot fault the stay and would thoroughly recommend this hotel.

Excellent service, Pedro at the front desk was awesome,!! Thank you for the sports talk! Clean, modern rooms; nice walking distance to downtown, about 10 minutes!

Our double room was very nice but unfortunately, smelled heavily of cigarette smoke. Rooms need to be vetted by someone before next guests arrive. We were given an alternative twin room which did not have the tea/coffee facilities that the previous room offered and the receptionist wasn't prepared to rectify this. Overall, disappointing.

Booked the hotel purely as a stopover for the night to break up a long drive. Perfectly adequate for this reason.

Restaurant and bar closed for dinner weekends However mini bar priced fairly

Generally the value of money I spent in this hotel not correspond to facilities I got, it was not good experience for me, it first time I use your site, usually I use to used booking come they were provide me with better options

Typical 4* NH hotel. Excellent rooms, very quiet. Good bedrooms Staff helpful and friendly.Underground parking pricey at E15

Typical 4* NH hotel. Excellent rooms, very quiet. Good bedrooms Staff helpful and friendly. Underground parking pricey at E15

Hotel is actually quite good, but by far and away it is the staff in this hotel which make it somewhere I will return when next in the area. The gentleman who checked me in was very professional, pleasant and extremely helpful. I am currently trying to learn Spanish, and after telling him this he lkindly tried to speak in as much Spanish as possible, but slowly and clearly and then explaining in English also. This type of assistance is VERY useful when trying to learn a new language, but it was also very welcoming to have that mutual respect. Parking is available at the hotel, it is located underneath and is private to the Hotel. Breakfast in the morning was good, plentiful selection of different breakfast foods. Overall the hotel was excellent value for money, tastefully decorated with pleasant staff. Only one minor criticism was the temperature in the room was quite thought to control.

A very nice hotel in a little bit of the beaten track. It has no bar. Restaurant closed on a sunday a twenty minute walk into the city centre in a seedy end of town. My friends who are Spanish advised us to get a tsxi back to hotel when out

Like all NH hotels I have visited - well designed rooms huge beds and spacious well lit and equipped bathrooms- excellent value but garage car parking is expensive