Easy access to beaches, pools, hot tub abit small but didnt use in hot weather anyway. I like they had a theater room we could watch movies, but didnt like that we couldnt control volume of speakers which was very loud. Has a nice lounge but abit pricey but we were close to many eateries and close to shopping centers as well we had a stove to cook. Love that theres a washer and dryer insuite and each bedroom has its own washroom ensuite. Great to have balconies to sit outside and enjoy the views of lakes and mountains while enjoying a glass of wine.

The location is ideal for a quiet family vacation. Staff is very helpful.

Family friendly

For the price we paid, we expected more (cleanliness, higher end finishes (pillow top beds) and comfortable furniture. The beds were so hard we really struggled to sleep at night. Whatever side we were sleeping on would go numb within a few minutes. The floor was so dirty we had to stop and wash our feet several times a day, because they were black from walking on the floors. The deck didn't have a lounger on it, so the only way to see the lake view while on the deck was to stand. The upright chairs on the deck put the metal bar right at eye level, obscuring the view of the lake. I had hoped to spend a lot of time on the deck. The warm pool was really enjoyable and the view of the lake and surrounding area was very pretty.

The property is beautiful, however the restaurant isn’t open until 12 every day ( weekends at 11). If you haven’t rented a car it’s expensive to Uber/uride/cab- also sometimes difficult to get a Uber,uride or cab from this property. Check In wasn’t until 5pm and checkout was at 10am. It feels like an entire day wasted with that late of a check in and early of a checkout. There are no coffee places open or anywhere to eat after you checkout. The restaurant is awful ! Minimal choices and the food was terrible. Would not recommend at all. The snack bar at the pool is only open for a short time and the girl kept leaving. You can only buy chips and pop and most of the options were sold out. Beautiful area, pool and clean nice rooms but not worth the price at all ! They have awards at the front of the hotel for best Kelowna hotels and I wonder how the heck did they receive them. Do not waste your money on this hotel.

We checked in for two nights. We had no hot water or heat in our room. We called the front desk immediately to have this resolved. They were not able to send anybody for the heat all night And they told us they were unable to accommodate a different room as the hotel was sold out (which we found out the next morning was not true). At the same time, they would not refund our money. As we checked in late in the night, We had no choice but to keep the room for the first night. Regarding the shower: concierge told us to leave the shower on for 10 minutes and the water will get hot. The shower was lukewarm at best which was an improvement from icy cold. The next morning, the staff at concierge were still unable to help us. We asked about the temperature in shower and they told us we can use the pool if we were looking for hot water. This is completely unacceptable. After waiting over one hour and refusing to leave without a resolution, Concierge was able to get us into a different room room for the purpose of showering. They would not allow us to move into the alternative room. Instead, we had to wait the entire day before the heat was resolved. We did not get our room back until almost 6 PM As we were unable to enter into the room while maintenance was working on the issue. Do yourself a favour and book the Delta instead. You will not regret it.

great time great property

We stayed here for five nights in a 2-bedroom, 2-bathroom unit with a family of four and a small dog. The property is absolutely beautiful and well kept. My kids really enjoyed the pool area and the waterslide. The view from our room was lovely and we spent a lot of time on our balcony enjoying the warm weather. The room itself was very spacious and well-appointed. We loved having a full kitchen to prepare most of our meals which eliminated the need to eat out constantly. The restaurant downstairs had delicious food and we went there more than once. The resort is conveniently located by many wineries and local shopping for groceries, etc. We will definitely stay here again in the future!

Property was wonderful as were staff. Only issue Was with the rates that are asked as well as daily resort fees the renting of paddle boards and kayaks should be included. Most other places/resorts we have stayed in, always include the renting of these amenities.

If I will be honest... Starting with the booking, it was quite difficult to be talking to them because they do not take notes. I will have to call few many times to make sure everything is smooth when we check in, considering we booked 3 (2bedroom) rooms... As for the inside of the suite I've seen molds in some bowls in the cabinet, some plates and pots and pans were not washed properly you can see the residue of the foods that was cooked there. The carpet was so dirty and needs cleaning. The sofa needs to be cleaned too.. It was too sticky... We used some sheets to cover we were grossed out by it. The whole unit needs a good upgrade and cleaning!!! The Coffee machine was not working for almost 2 days until we demanded to replace it because no one pays attention to it. Asked us to keep on rebooting it while it need a replacement. The only good thing here is the location (close to everything) and the pool which our kids enjoyed full day of our 2nd day. The staff needs improvement. Some are ok and smilling.

Great location

The resort had very poor customer service. I was charged additional fees without any explanation or disclosure. The management was also very poor. I strongly advise everyone to avoid this resort. Our vacation was ruined by this very negative experience.

Beautiful property. Quiet and peaceful area. For the price we would of liked a complimentary breakfast.

Everything was good

Clean, quiet, close to lots of amenities

Great

It’s perfect location for relaxing. Views are beautiful and private beach, outside pool and big rooms were extra awesome perks. We will be staying here again. Thank you for everything!

Amazing! Love the cove. We even got a free upgrade to the penthouse suite!

Nice hotel with an awesome views! Great to get away from city life

Kids loved the waterslide. Two playgrounds in walking distance. Pool and hot tub were wonderful, very peaceful and relaxing. Room was more than enough space, one bedroom condo, full kitchen, laundry, bbq on deck. Would absolutely stay here again.

Great for families! The private beach and slide/pool was a hit. Its a beautiful property and has great areas to walk including a playground for the kids. BBQs on site for use as well. Only downside the pool does get quite busy and gets difficult to find chairs but understandable in the busy season!

Beautiful location and facility. Adirondack chairs on the beach beside the lake were so peaceful, and both pools were warm even though one of the days was cool. They have a restaurant, 2 large fire pits, spa, and movie theatre you can reserve. Our room had 2 bathrooms, bedroom, living room, loft and balcony. I’d recommend this place to friends.

Waterfront location, close to nearby wineries

Super beautiful location. Family of 27 enjoyed the resort with so much to do to keep the kids and adults entertained. The pool slide was a hit for kids and adults

If there were a rating ABOVE Excellent, this property and the Staff have earned it! The Staff was so outstanding, I have never before experienced a property where every single employee was so friendly and helpful. The property was immaculately clean and well kept. It was a stunning vacation experience!

Outside pool and hot tub water was not hot enough for comfortably stay longer.

This is certainly a gem on Okanagan Lake! Beautiful lake view, large spacious rooms, kitchen has everything you need and the pool and hot tub area was amazing. Located close to everything yet in a quiet removed spot. Beautiful walks along the beach and the adjacent nut farm. Can’t say enough about this property. We will definitely be coming back!

Amazing stay. We stay here every year and we love the cove

View

Have

We came with a dog. 5 minutes after we got into the room, our dog found a used condom wrapper under the bed. We reported this to the front desk and were told someone would come take a look at the room cleanliness - no one ever showed up. The pools were closed for the season - nowhere in the booking process did it say the pools would be closed. It just said the resort fees do not apply in off season. We came here for my 30th birthday getaway, and it was a disappointing experience. Would not recommend.

The suite was spectacular, with 2 patios. One off of the master which was a delightful surprise. The room & facilities were clean. Forgot to take pictures. :(