Our stay was only marred by three very minor issues: 1) there was no decent coffee available at breakfast as the coffee machine was broken. The alternative coffee was really not nice at all. 2) the bar didn’t start serving until 6pm and the selection of drinks on display seemed very limited. 3) the bedroom window locking mechanism was broken so it failed to close properly. All the staff were very friendly and helpful and we would definitely stay at the hotel in the future.

Convenient location for Dumfries and as a one night stop over for onward travel to Edinburgh. Staff very friendly and helpful and easy car parking. Room was basic but had everything we needed for one night. If you want breakfast get a voucher from reception first (rather than going straight to restaurant) as you’ll get a price reduction.

Stopped here for one night on the way up north and will definitely be back!

We booked an accessible room but unlike our previous stay there this had no walk in shower. Repeated fire alarms on the Monday evening didn’t improve. On Monday evening my partner unfortunately fell and I was unable to help her up so I pressed the assistance button . Reception phoned but was only interested in telling me how to switch it off and didn’t ask what the problem was, then said she would send a colleague. The colleague then arrived and proceeded to show me how to switch it off and was about to leave when I pointed out my partner on the floor. “Oh , I will get a colleague “. Then a man ,who I assume was the duty manager “ arrived and we were able to get her up. The lift was then out of order for two days so I don’t need to elaborate on the problem of being disabled on the first floor. I must at this point praise staff who helped me get her down the stairs but would suggest you get a different contractor to maintain your lift. So all this did nothing to enhance our visit, the reason for which was the funeral of my partners 99 year old father

The staff were exceptional

Excellent hotel in a very quiet parkland area, just outside Dumfries.

excellent staff

A clean, comfortable hotel 1 1/2 miles from Dumfries town centre set in beautiful grounds. Very attractive and peaceful. Rooms clean and comfortable, with air conditioning, excellent shower. A fridge would have been nice. Restaurant food in the evening OK although breakfast was excellent with a wide choice of both hot and cold items. Good coffee. Friendly, obliging staff both front of house and in the restaurant.

The front desk woman was enormously helpful getting our cab situation sorted out and with recommendations for our short stay. The restaurant really exceeded expectations. Every person we encountered gave amazing service and made us feel so special and cared for. Thank you!

Will stay here again and highly recommend friendly staff ,same in the dinning area

Quiet hotel with restaurant and bar amenities.

Lovely hotel. Clean and tidy friendly staff

Lovely room. Very nice meal in the bistro. The grounds especially are stunning & well kept & great for a walk after dinner.

We’ve stayed here before and the experience has been the same every time! Lovely welcome, helpful staff and fantastic views over the grounds! Great buffet breakfast too!

Air conditioning wasn’t working and the room was uncomfortably warm

The grounds was absolutely stunning

Friendly staff and nice restaurant.

Great place to stay!

Good food Good room Excellent staff

The hotel was perfectly located for my visit to Easterbrook Hall.

Very pleasant all round

The bedroom and bathroom were spacious and clean. Staff were exceptional!

Lovely location

I was well received by receptionist, if I have to rate her it will be 5 stars , very warm friendly and easy to talk to personally , however the elevators was not working since my wife is disabled and our room was on the 1st floor,but the receptionist saved the day, I've been recommended by a friend to stay here and I will definitely recommend the holiday inn to my other friends . I will definitely be back.

Wonderful stay at Holiday Inn Dumfries. Staff are very helpful and friendly. Room very clean and very comfy. We would definitely recommend this hotel. Dogs allowed.

Perfect for parkrun and a total bargain too

Great staff who make you feel very welcome. Lovely hotel in beautiful surroundings. As it’s a bit out of the way, dining options are limited unless you want to drive or eat in the hotel.

Cold showers evey morning and limited menu for dinner

Friendly staff Nice hotel but i found that the room was rather chilly

Hotel not wow but comfortable, lounge bar, 2 days before Xmas closed so had to venture out for a drink which i thought they were totally missing a trick.

Staff were always friendly and very helpful, nothing was too much trouble for them.

Good, clean, comfortable rooms. The bar has a fairly good menu and a nice atmosphere.