Everything went smoothly, and as always, everyone working at the resort was great. Our room view was awesome and was clean and comfortable. As we have been coming here for years it would be nice to see an investment in the furniture etc. It has been the same forever. Great location, laid back Birch Bay vibe.

Amazing community .

We will definitely come back. The staff was super helpful, the room was really nice, and the pool was great.

We loved the location, the property was very clean and the staff was kind. We had room 202 facing the water with a large deck so we could enjoy the beautiful sunset and people watch. The condo had 3 rooms all with their own private bathroom and very spacious.

I’ve been going to Birch Bay for 59 summers. The Sandcastle is by far my favorite place to stay.

My favorite get away. Great room, pool, and service.

So much room!! A little dated but that is of no concern when it is as clean, convenient and spacious as this hotel! Plus, a more modern space would be so much more expensive. Had absolutely everything I look for in a hotel. Free and easy parking, too.

Great staff. Very helpful and pleasant.

Great location - right across from the beach. The kids loved staying here. Everything is walkable. The rooms are so nice and spacious too.

It was great, everything we wanted and needed

I recently had the pleasure of staying at Raintree’s Sandcastle in Birch Bay, conveniently located right across from the beach. Our two-bedroom room was incredibly comfortable, featuring a well-stocked kitchen and laundry facilities, along with two bathrooms and a large living dining area. The space was ample enough to comfortably accommodate a family of six. While the room was well-appointed, the lack of in-room air conditioning was a bit of a drawback. Thankfully, the ceiling fans and portable fan provided some relief from the heat. The hotel’s pool area was delightful and well-maintained, making for a perfect spot to relax. The food options available during the summer were varied and satisfying. The staff at the hotel was exceptionally friendly, adding to the overall positive experience. Despite the minor inconvenience with the air conditioning, our stay was thoroughly enjoyable, and we definitely plan to return in the future. Highly recommended for families looking for a beachside getaway!

Excellent location and property. Will definitely come back with the family next time.

Staff was extremely friendly and helpful. Location was close to all Birch Bay attractions. Would definitely stay here again.

It was our first time traveling with our little one and was so lovely! The only thing which the hotel can’t help - there is very loud music at the brewery next door.

Always a great time here! Thank you!

Great location across the road from the beach as well as local restaurants all within walking distance. Town closes down at 10pm so quiet at night. Would be nice if there was a propain fire table on the balcony.

It was right on the beach

The staff were exceptional at customer service. Very welcoming, knowledgeable and made sure we had everything to make our stay enjoyable!! Looking forward going back again!!

Great location. Great staff

Loved it. People nice. Room clean. Safe. Amazing views. Will be back.

Big rooms, friendly staff and excellent location!

Great location, helpful staff. The hotel is centrally located in Birch Bay so everything you want is within walking distance. Beach Cat Brewery and The Beach bar are right beside the hotel for great eats, beverages and live music. The beach is literally across the street. Our one bedroom suite was large and had a full, well equipped kitchen with partial ocean view. The staff were very friendly and helpful.

We really enjoyed our stay at the Sand Castle. We had a big room with a great view. It's across the street from the water and the sunsets were beautiful. The employees were friendly and helpful. I wish they had daily cleaning. I'm not sure why they don't. We were switching out our towels and taking out our garbage. Part of a great vacation is getting away from that. It was really nice to have a kitchen, but the handle on the oven was broken and the microwave vent fell off. The carpets could use a good cleaning. But overall, I would stay there again!

Everything was exactly how it was pictured

The property was nice and big for our family. It was right on the beach and the view from our room was beautiful. The outdoor pool being open year round and well maintained was super fun for the kids. Great place to stay.

I liked the staff, especially in the restaurant. Our suite was spacious and comfortable. The view was beautiful.

Nice resort style hotel. Room was large and was set up like a 2 bedroom, 2 bathroom condo. It had a full kitchen with full size appliances, fully stocked with dishes, including pots and pans. The beds were very comfortable with nice bedding on perfect mattresses, including multiple super awesome pillows and fluffy comforters. There were 2 full bathrooms. There was also a stack washer/dryer in a closet in the hallway. There is an outside heated pool and hot tub that are open year-round. I didn't use either of them, but other guests were using them even though it was a bit cool outside. There was an amazing view of Birch Bay from the room. Multiple restaurants are within walking distance and the beach is across the street.

A working trip during the off-season at Birch Bay where I could respite at night tracking plumbing work going on at a local job and do remote work from my room. Sandcastle had the high shine and polish to make my stay enjoyable and relaxing. A delight from beginning to end (and the price was right for the awesome 2 BR Penthouse that I reserved). Staff were highly professional and attentive and the rooms were appointed well.

My favourite place to stay. The wonderful staff make our stay extra special.

We really enjoyed staying at Sandcastle. So much so we are already planning another trip during the summer. We would love to take advantage of the pool nect time. It was great having all the amenities available like the full kitchen and washer/dryer.

The staff was amazing. Very friendly and helpful. This is a great location right across the road from the bay with rooftop sunset views and walking trails.

Love coming here!! It’s beautiful and peaceful and the facility is fantastic!!