The room had a smokey smell, woke up with achy sinuses from it, could smell on clothes when we got home.and no matter how low I set room temperature it was warm overnight. Breakfast was decent for a Hampton Inn. Lots of towels, floor nice and quiet

Helpful staff, lobby and breakfast area are updated, bright and spacious. Rooms are clean, with comfortable beds but decor is a bit dated.

You do NOT get what you pay for here. When I made the reservation I was a bit surprised at the cost - I’ve pad the same for rooms in Philadelphia and NY - but I figured it would be a posh treat. Wrong. The decor runs from bland to tacky. The room smells like old air freshener. There are no restaurants in the immediate vicinity. The pool area is absolutely filthy. We honestly came close to leaving for another town, but still nice we have an appointment we opted to see a movie at the theater down the block and sleep. The staff are nice. That’s the only saving grace. Had I paid less I would not be nearly as miffed. I will hesitate before booking Hampton (Hilton, Doubletree) again.

Appreciate that Hampton Inn is so dependable in its quality. Lovely breakfast and very nice staff there and at front desk. Very comfortable beds and excellent shower. Seemed odd that the AC did not cycle on and off -- ran all the time! We were in room 311 - a nice, quiet and convenient room.

Friendly staff, clean property, wonderful service and comfort!!

Good stop over place in downtown area

Walking distance to everything!!

Pros: bed was comfy, shower had good water pressure and temperature, breakfast had delicious belgian waffle flavors. Business center was helpful, pool looked nice, but i didnt have a chance to use it, stellar location Cons: thick dust on the bottom of the nightstand, drink rings (non-permanent) on the top of the dresser, mystery drips on the bathroom floor that didnt evaporate and were visible at night with the bathroom light on. I honestly havent been in a hotel room this dirty since covid started, and this makes me hesitate to recommend this hotel.

During our stay the back entrance to hotel was unlocked, anyone could enter. We did tell maintenance and front desk but for the 4 days we were there a key was not needed day or night to enter back door Breakfast, food and service was perfect

I would definitely stay here again. The room was spacious and clean. The free breakfast was nice. The food was nothing to write home about but for the price I love it. It tasted mass produced but it was adequate. I had an omelette and sausage patty and potatoes (real potatoes!) and some toast and peanut butter and strawberry juice. The beds were comfy. Furnishings were okay. For a one night stay this was great.

Great

Once again, we chose a Hampton because of the proximity to softball tournament and the washer/dryer option. Traveling with young kids for a two day softball tournament - things get pretty dirty.....and, once again, the washer was not available. Disappointed in the breakfast options....seemed rather skimpy. Although the staff kept area clean and well stocked, the choices were rather minimal. Bathrooms were clean, but I felt as though the individuals that made up the beds put little effort into seeing that it was crisp and inviting....like other Hamptons we have stayed at. Overall, it was good. But, I guess we are spoiled because typically Hilton hotels are top notch and staff are well trained to put their best foot forward for their customers. I do understand the challenges facing employers in obtaining quality staff, and it was a "good" stay, but I'm assuming your management would be striving for excellent!

The hotel is very overpriced for the room and ambience. The room was large, but it contained no chair on which a guest could relax. It did contain a desk & desk chair, but no arm chair. I’ve not been to a hotel that charged morr than $ 250 a night ghat dis not have an armchair. It was a corner room, which is nice, but it was noisy. The location is ideal. The breakfast was edible, the coffee plentiful, and the front desk staff was friendly & efficient. Also, there was no housekeeping—no making of the bed or emptying of the trash. For the money, this hotel is not eith it (but in Schenectady, one has little choice).

Breakfast time can use a second waffle machine to accommodate for busy times. There was a line each day waiting to make a waffle.

Great 2-night stay w our 2 dogs. Spacious, clean room. Awesome breakfast buffet. Really friendly staff. Several excellent dining / happy hour / “meet up with friends” choices within a 2 block walk.

My wife and I enjoyed our recent stay. The staff was professional and courteous. The room was spacious and clean. The breakfast was delicious and changed a little each morning. Overall it exceeded our expectations.

Great location to stay when seeing performance at Proctors

stayed for a singular night to watch BeetleJuice at Proctors which was conveniently next door and Front Desk was so nice, Front Desk allowed me to check about 20 mins early which was so helpful after 5 hours of driving. Area of the hotel is so quiet and peaceful even at night.

Wouldn’t allow me to check in bc it was past midnight

Great

Nice downtown hotel within walking distance of restaurants. Hotel was busy but was still quiet & clean. Nice having on-site parking too.

We enjoyed walking in Downtown Schnectady.

The front desk and breakfast staff were very friendly. The room is very dated, and the bedding is not comfortable.

The staff was great. They allowed my friends to decorate the room with balloons for our engagement. Carly is amazing. She has been there since I’ve been going 4 years ago. They know me now. Sadly our AC is always not working but they tried fixing it. Didn’t ruin the trip though!

Perfect

The hotel staff was excellent and very responsive. Breakfast was excellent. I'm not sure why Expedia had me booked to a handicap room.

Overall, it was a positive experience and the hotel was Within walking distance of the theater, where we went to see our show. The only concern we had was that the temperature controls in the room did not work, and there were no instructions on how to use them. By the time we got back to our room, it was late at night and therefore we did not bother trying to get it fixed so we just Went to sleep and dealt with the overly warm room conditions. Everything else was good and the front desk check in and check out procedures for very easy and the complementary breakfast was pretty standard for any hotel

This is our go to spot when in town. Some of the amenities and room fixtures need some updating but overall a great experience.

It was very nice and clean. Employees were very nice and helpful.

The staff was the friendliest and most helpful I have ever experienced in the many years of hotel stays

Nice stay. Will be back!

Very clean hotel and friendly staff. In downtown area so you can expect to hear sirens during the night but not too disturbing.