Very comfortable hotel great service

A beautiful hotel in a stunning location. Great staff and an amazing breakfast. The second time my partner and I have stayed. It did not disappoint. We will come back for a third visit.

Very good hotel with excellent facilities and friendly helpful staff. Good selection of food for breakfast with a great view and the food in the evening was also excellent.

Beautiful location, friendly staff, very clean and superb breakfast

Hotel was awesome. Fantastic location. Great views. Great pool. The rooms are also very very nice. Will 100% be going back.

staff was unfriendly, food was just meh - property itself fine - views are nice if you pay for a suite.

very good hotel, location superb, staff friendly and efficient. Food excellent.

As usual the car park was full and I was sent to the off site car park. Last time I was told first come first served, this time I was told it depended on the booking. I am assuming booked direct or booked through another site. I was up late and up at dawn and spaces were empty. The attitude of the manageress on that day was dismissive. The manager was walking around without a mask on which in this day and age is simply not acceptable. It seems as if I was under a jacuzzi/balcony were people stayed up until 1am since I was there for a race the next morning starting at 6am i was not the most pleased. Overall this stay was not a good experience. Breakfast and Sunday desk staff however were very polite and helpful. I would suggest that hotels.com you update/check the information about the car park and check adherence to COVID rules. For such an exclusive and expensive hotel the stay was unacceptable!

A real boutique hotel with staff that care and owners who go the extra mile - not like others

Views from terrace the only real positive. We were given least good room within that class so the view was less good than others. It is in need of refurbishment. Room furniture and soft furnishings tired.

A family-run hotel on the lakefront - near Sulzano port for access to the island and other villages on Lake Iseo. Rooms are clean, nicely decorated and a moderate size. Service is friendly. Restaurant has good food and is in a pretty garden with great lake views. There is a small pool - It can get quite busy especially at weekends.

Amazing location on the banks of Lake Iseo. Wonderful to swim in lake and pool. Excellent breakfast and staff very good. Excellent time hope to visit again some day.

Beautiful hotel in magnificent setting on shore of Lake Iseo. Very attractive and comfortable room with excellent bed and fine linens. Helpful staff. Lovely breakfast and dinner also available. Heated spa an added pleasure after hiking on Monte Isola across the lake. We were excited to learn Sulzano was the site of Christo’s “Floating Piers” art installation in 2016. Would have loved to have experienced that.

The hotel has two faces , the one at the lake side which is beautiful and is what they show on their promotions . The other is the rooms , they have just a few viewing the lake side , the majority are hidden in the back scattered in nearby buildings . To get to them you have to pass in a small alley behind passing the kitchen and all the garbage containers The parking facility is very small and difficult to park with a regular car The front desk staff is arrogant and are not ready to try to help you for a pleasant stay but instead brag of how busy they are year round , in other words we have enough customers don’t need you . Before staying here make sure to read everything twice so you know what your going to get .

Lovely hotel for a quiet, relaxing break although some of the staff were less welcoming than others

Fantastic location, beautiful views, friendly attentive staff and great food. Would thoroughly recommend.

Séjour de rêve dans un cadre magnifique avec un personnel adorable accueillant à l écoute disponible

Such a cute hotel and area. Perfect for a day or two to relax.

The hotel was amazing. Worth visiting for the view alone. It had everything you'd want - breakfast, pool, jacuzzi, bar, and lunch/dinner options. Would go back in a heartbeat.

wonderful hotel direct at the lake, nice garden area facing the lake

Excellent 2 night stay. Menu a bit restricted

fantastic hotel and location. A real downside is parking which is almost a kilometer away and uphill. Be sure to book ok of the very few spits the hotel had onsite.

stunning views and beautiful hotel

Everything about the Rivalago is perfection. The decor, the lovely family staff, and everything you could want to eat and drink at the ready! The view is the cherry on top. Waking up to a lake view with the birds chirping is the epitome of peace. Even when it was raining, this hotel was perfect.

Love this little jewel of a hotel. Staff are really nice and helpful. Upon checkout we were told that the breakfast was included (which we didn’t know). It would’ve been nice if upon checkin we were informed. If you are driving the parking lots are super duper tiny. Painfully tiny. I even saw a car back into another car just trying to maneuver as we were leaving. Be prepared for some tight parking spots. We love the area, the hotel is beautiful and the staff really are great.

location fantastic , rooms excellent good staff very nice hotel would recommend to anyone

Beautiful hotel with lovely view.

This hotel has it all! It's a relatively new hotel (10-12 years) and in excellent condition. It lays next to the wonderful lake Iseo, it even has its own stairway down to the lake. We really enjoyed jumping into the lake for a swim every now and then. It also got a nice heated swimming pool and a sun deck directly over the lake, and there's also a very hot jacuzzi. Everything is perfectly taken care of, from the garden and the pools to the rooms. The staff are extremely kind and helpful. The breakfast is one of the best I've had in Italy and way better than a lot of 5-star hotel breakfasts. The restaurant also serve really good food in the evenings. We had absolutely nothing to complain about and will most definitely return soon.

This is really a 5star hôtel , the location, the staff , the restaurant, the pool And I could go on !!!! This is a must to really visit Lake Iseo

Beautiful hotel very elegant Breakfast outstanding

Second time we have stayed here..... Just as good second time. Friendly, efficient service, good rooms (we didn't have lake view as booked to late, but would recommend).... And location is just beautiful looking out over the lake towards Monte Isalo, and breakfast is a treat.

Lovely hotel, friendly staff, incredible views, excellent breakfast.