Room looked kind of old. It did not have sir conditioner but we could open the windows to get some cool during the night. With a fan in the ceiling it worked fine. The hotel is well-situated and staff was friendly. Decent for the money.

This well-located (and easy to find from the train station) modest hotel was the best deal of a lengthy trip. I found that Carcassonne merited a quiet stay for the "lower town" as well as its more famous part up the hill (which perhaps can't live up to too high expectations). The hotel is very close to the very helpful tourist info centre and a 24 hour grocery store. A lack of recent remodelling was no concern to me; it was clean and comfortable and staff were pleasant and helpful. I would absolutely stay here again.

Very handy to city centre and railway station etc clean and good breakfast

Located next to Gambetta square, 5 min walk to the town's square Place Carnot, 10 min walk to train station and Canal de Midi, 15 min walk to the castle and it's many bars, shops and restaurants. The room is clean and spacious, with comfortable bed, but somewhat tired looking bathroom, optional breakfast available, overall good value for money, as even though it is just two star hotel, it makes up for it's location and good base for your weekend away

It does not looks like a hotel, they close at 7 pm, that means you can not make the check in after that... The room was old and careless. Bad wifi.

Very convenient location. Limited front desk hours. Very basic room which was clean but worn, with many stains on the carpet, a peeling futon. Adequate breakfast. Good price.

Location excellent good bed good clean room

Good budget hotel

Stayed at the Au Royal Hotel in Carcassone off-season in chilly, drizzly November weather and were very pleased and comfortable. My sister and I requested separate beds and actually got two rooms ensuite, each with its own bathroom : toilet & shower, and a door that closed between so we could each stay up late or get up early without disturbing the other. This small hotel has good amenities - wifi, breakfast, heat, reading lights over the beds, but no elevator. It is located in the main city (La Bastide) an easy walk from the train station and the Canal du Midi, and a longer, but very scenic,walk over the old bridge to La Cite - the medieval walled town on the hill. Au Royal is located on a tree-lined boulevard, among the downtown restaurants and shopping, just up the street from Square Gambetta, and the Musee des Beaux Arts.

The hotel is nicely located. Halfway between the town and castle. The room was clean and ready when we arrived. The room was typical budget family room and worked very well for the four of us as a one night stop over To see the wonderful walled town.

nice hotel staff very nice condition reasonable all in all for 2 star it was decent

I stayed in the hotel,it was very basic,but clean and staff friendly.

This was a pleasant surprise. The room was large and comfortable. The ceiling fan was a welcome addition, allowing us to close the window so we could sleep without ear plugs. The hotel sent us a map with their confirmation email; which was very useful. The hotel manager was pleasant and welcoming. The hotel is just across the boulevard from the old lower town, and not a long walk from the castle across the river. If you park on the street in front of the hotel, park on the side without the trees; there are birds up there.

No curtains but if you look there is a handle on the right of the window you can use to lower an external blind. This also blocks out traffic noise. Clean and simple decor. Nice people on the desk. Short walk to all the places you want to see. Had breakfast once and it was ok.

not very good hotel. next time I will not stay here

Nice big room, we had the disabled access room (not by request) in which there was no air con or division between the bathroom and the bedroom..not ideal!

failed to empty bins in rooms failed to changed sheets on the beds no lift available despite havingto navigate 2 flights of stairs No air conditioning local area noisy at night woken by guests slamming doors during the night hotel receptionist english was poor didnt go out of her way to be helpful breakfast was basic and help yourself

This is a basic hotel but covered all the necessities we needed. Personal preference made the bed mattress too hard for comfort but the bedding was impeccably clean.Only having a printed net curtain up over a busy road could be improved for privacy.The location was great just 10mins from the medieval cite and 10mins from the train station. However being on a main road made for a noisy room with the window open as no air con. On the whole you need to remember that you are paying for a basic hotel and this hotel does deliver on the basics and is clean. Whilst I would not stay here again because of the bed being too hard for me I would recommend to any budget traveller.

This is a basic hotel but covered all the necessities we needed. Personal preference made the bed mattress too hard for comfort but the bedding was impeccably clean. Only having a printed net curtain up over a busy road could be improved for privacy. The location was great just 10mins from the medieval cite and 10mins from the train station. However being on a main road made for a noisy room with the window open as no air con. On the whole you need to remember that you are paying for a basic hotel and this hotel does deliver on the basics and is clean. Whilst I would not stay here again because of the bed being too hard for me I would recommend to any budget traveller.

This was my first visit to France and i was made to feel very welcome by the hotel receptionist, I was left to my own devises and not interrupted which made the experience of my first visit very enjoyable.

A short break to investigate the area. The hotel is good value for the price, the room was small but clean and had a full bath as well. The owner was happy to help and access was easy out of hours.

Long, but walkable distance to the Medieval City. Very close to anything in Carcassonne. Free street parking close by.

Good pleasant small hotel in good location.Only met one member of staff but she was mosthelpful and spoke english a lot better than my french.Two small gripes.Breakfast a bit spartan and tv in room not in good position.Excellent value for an overnight stop.

Great place for a short break, touring thro', everything infact. Handy for all the sights in the area. Would definately use it again.

-Front desk personnel are not available from 7pm-7am. -There is No Elevator and I had to carry my bag 4 floors up..not fun. -There was no A/C, only a fan that spins backwards. -Bathroom door w/o lock. -Shower drains very slowly and it ponds...disgusting. -Pillow had a smudge or at least looked like blood stain. -There were a few hairs in the sheets. Overall....Dirty and very uncomfortable. The owner has to do something about it..well, only if he cares. We will never come back to that Hotel, it's a disgrace. Period.

This hotel offers great value. It is well located in the centre of Carcassonne with all tourist attractions, cafes. restaurants and bars within easy walking distance. The ambience is welcoming and friendly as are the staff. The rooms are simply furnished but of reasonable size by French hotel standards, comfortable and quiet. In my opinion this hotel would be worthy of a 3* quality rating with 2* prices apart from the lack of air-conditioning. The lack of air-conditionng was noticeable in the heat of the summer but the overhead fans did provide some cooling comfort. Recommended.

A good value hotel. It's walking distance from the train station and walking distance from the medieval city. The rooms were comfortable (especially for a 2 star). Do not pay for the breakfast, it was not worth it. The lack of A/C could be a problem during summer, but it was cool enough when we stayed. The surrounding neighborhood wasn't very nice, but Carcassone is all about the Medeival city (which is beatiful).

Followed their instructions for arriving late with no problems. Room was clean and tidy. Breakfast was good. Easy walking to old city and rail station from hotel. Shutters on winows effectively kept out traffic noise and light.

Pleasant stay in Au Royal, great location, pleasant reception staff, in need of decor upgrade but clean

The staff are wonderful people, friendly and helpful. The location of the hotel is fine too, walking distance from the train station and easy to walk to everything in the old and new cities too. The bed was not comfortable, and I found the place somewhat noisy too, even after closing both doors leading to the bedroom. Shower had good water but it was a bit cramped. Breakfast was good but not worth what they charged. I might go back there if I was on my own, but if I were traveling with my family I'd probably look elsewhere.

The location of this hotel was excellent. Half way between the new town and the old town. My room was spacious and very clean. The receptionist was very friendly. Great value for money. I would be disappointed if I couldn't return to this hotel on my next visit to Carcassonne.

This hotel was very reasonably priced, but would win no prizes for style. It was a perfectly ordinary bog-standard French hotel with no lift and a wonky loo seat. However, hot water came out of the taps, there were clean towels each day and the lady on reception was nice. The location was fine: near the train station and not too far from the Cite. For what we paid it was OK, but don't book your honeymoon there.