We stayed in room 121 on August 26, 2014, The door would not lock or shut It kept popping open throughout the night TV didn’t work AC unit didn’t work no Internet back entryway door was broke vending machine was broke. Ice machine was broke. I told front desk what was going on and asked for another room in which I was told they couldn’t do that and they would send maintenance to check it out around 8:30 PM we was moved to another room we checked in on August 27,2024 at 12:30am. No breakfast in the morning rude Staff, They moved this to room 118. We stayed there about thirty minute left came back and couldn’t get back into the room so we slept in the hallway Two hours waiting on them to try to figure out what’s wrong with the door. The keys wouldn’t work the batteries wouldn’t work and the door wouldn’t open. Moved t room 105 tv Didn’t work Cable box did not work coffee machine was disgusting no towels Still no ice machine or vending It was hot inside the hotel lobby and hallways on August 27, 2024 we was asked if we were checking out or staying over we said we were staying over they moved us from a one king Bed to a double king bed for the mishaps of our stay August 28, 2024 they charged us $79.39 for our previous night stay with an attitude I was told the $45 rate did not apply to me because I had a double bed. I did not ask for a double bed I asked for a single king, because we stayed over an extra night due to lack of sleep they over charged us we want a FULL REFUND.

Dirty rooms, broken AC and front desk is almost never there

Room stinks with bad odor. Shower faucet was covered with rust or mildew. Didn't wanted to touch it.

Bathroom was unclean, flies in the room, A/C was broken and leaking water on the room wool carpet for the 2 nights I stayed, A/C thermostat was nonadjustable, front desk staff was apathetic to my complaints about the problems from the first night.

The knob to the only sink in the room came off right as I tried turning the sink on. The bathmat was permanently fused to the bottom of the shower. The part of the doorframe that the lock interfaces with was not working and unless you specifically made sure it was seated correctly, the door could be opened by simply pushing on it. Additionally, the actual deadbolt lock would not engage at all.

We loved how easy it was to get to and there were options for food right down the road.

Never again. Horrible run place, very unsafe and dirty.

The staff were very respectful & well mannered

Nice place to stay and they have a pool. Friendly staff always helpful. Thank you for making our stay nice.

Breakfast was never consistent. Would be out of milk, juice machine wouldn’t work, no coffee. Towels would get taken from room and not replaced with new ones.

The stay was great

DON’T STAY HERE! SMOKE FILLED ROOMS WITH CIGARETTE BURNS IN SHEETS AND BLANKETS. STAFF REFUSES TO HELP.

There are guys hanging out drinking by the main entrance and smoking while charging their phone. Guys sitting in the vehicle just watching everything you do. We received a key card that opened 2 different hotel doors but there were someone’s belongings already in both rooms. It’s hot/humid in the building. Smells of mildew, animal urine and smoke. It also looks like nobody cleans anything. We didn’t not stay, we ran out of there and told the clerk how unsafe this place is. 1 key card should not be able to open several hotel room doors!!

Good

We booked two days for our anniversary, and we didn't even stay there at all, we lost $147.00, because, this place was terrible, it didn't have air conditioning in the lobby when we first walked in to check in, we checked out the room, It smelled really bad, and there was spots on the bedding, where you could tell it had not been washed, this is a very, dirty place, and a refund would have been nice to pay for us having to go somewhere else.

There was alot of hair and debris of some sort in the bed. We had to call for new sheets. There were bugs in one of the beds. The bathroom was more clean than the beds.

The entire third floor smelled like an ash tray. Our non-smoking room definitely was smoking. We had to call not once, but twice just to have towels brought to the room. Wifi did not work at all. Ethernet port in room was not even terminated. TV had a broken display with a line down the middle. Vending machine took my money and did not dispense anything.

Rooms need to be updated. Rooms carpet smell like dog urine bad

The staff are amazing and location great. Rooms are nice

Convenient to the mall and shopping. Quiet nice pool and the staff and management is the best.

The manager and his staff are incapable of running a business. I was charged even though I did not stay there. I cancelled but both Expedia and Super 8 are refusing to take responsibility. Taking this to legal experts now.

everything was ok

Water leak from ceiling in bathroom woke me up during the night. Front desk personnel was able to find me another room. No phone in room. Bathtub was poorly repaired making it look dirty, it was covered by a skid free mat. Mold and crack in bathroom ceiling from previous leaks

Poor service

Unimpressive from the moment we walked in. This hotel is not being well maintained. Elevator smells and carpets are worm and dirty throughout. Room had a sofa being cleaning and stained and torn. No towels in the room, had to go back downstairs to get some. Hallway reaked of pot smell. Won't be returning.

Enjoyed our stay!

They are rude and dont care. I have asked for soap 4 times and never got it. No maid service when I requested it and speakers in Tv are busted. This is the worst hotel I have ever been in

On the way to and from destination. Would have canceled but not in time. No hot water. Poor security. The back door propted open at all times. Able to enter and exit at all hours. Limited "breakfast". Over charged on 1st stay going.

Good

This was the nastiest and dirtiest place I stayed

On the first night of our trip it was one o’clock in the morning and someone literally entered our room with a key! The person at the front desk checked someone in and gave them a key to our room and they actually were able to enter our room while we were sleeping my husband,granddaughter,and myself! That was the scariest thing that has ever happened I felt so unsafe after that! When my husband went to speak to a manager there supposedly wasn’t one. After that incident on the first night I suppose it was ok but I will never go back there again and wouldn’t recommend to anyone! There was not one sincere apology for that happening and I’m not paying money to feel unsafe like that!

TV never worked