Needs pest control and better instructions for trash collection. Great beds and wonderful pool/spa area and very friendly staff.

Very convenient place, with all facilities great

Large room and beautiful surroundings

A clean friendly hotel with a very friendly staff and a hidden gem of really good restaurant. We were there offseason as this is a popular winter resort. The rooms are clean with multiple options from basically a dorm room to a complete Suite with kitchen

A Lot of walking. There was a mix up regarding the breakfast which made us uncomfortable.

Our trip and first contact in the Main Lodge was Amazing! Our room wasn’t ready when we arrived (we were early), and we were offered pool towels and use of the poolhouse and showers, stocked with soap shampoo, lotion and even a hairdryer! :) Late that evening when we arrived to our room, and we were so disappointed. It’s old, and not in a charming 1920’s way, more like it was upgraded in the 80’s and not touched since, except for the carpet. I can say that the bed itself and the bathroom were sanitary, but the shower head was only 5’5” short, and uncomfortable. We only slept there, trying to avoid the room altogether. NO AIR CONDITION was another SURPRISE! Not that we needed it for temperature reasons, but we had to sleep with the window and door open, and we struggled with our allergies for two nights and surrounding days, then jump on an airplane and experienced horrible ear pain.

In general, decent place to stay but not without issues. No problems with parking (plenty of space). Front desk staff nice and giving all the information. When we reached the building with our room the corridor smelled funky. Rooms look very dated and not as clean as one could hope for. Beds hard but not the worst. Our biggest problem was missing blinds wand in one of the windows. The venetian blinds were open at the time and we were staying at the ground floor so that was a big privacy issue. On the way from our walk we notified front desk about our problem. It took a while (and extra call) to get maintenance people to take a look at it but they couldn't fix it. just manually shut the blinds (so then opening to let some morning light in wasn't possible). Don't get me wrong, there are some issues that are hard to address on the spot but considering that it is quite an expensive place to stay and the problem isn't trivial from a guest perspective, lack of any compensation (discount or just moving us to another room) from the side of the hotel was disappointing (especially, after first amazing impression at the front desk when we arrived). The room provided two big beds, fridge (which is nice) but there was no safe to leave valuables. There were no a ceiling light but only lamps and that would work if not that one of our windows had blinds shut now permanently so we lacked proper bright light. Overall, this is good place but management needs to pay more attention to detail.

First time staying upon checking greeted right away. Only thing was no air conditioning or fan to help with heat. Will definitely recommend to others. Loved that’s it’s kid friendly and has many activities for them to enjoy even if some are not part of property.