Roach crawled across the bed and freakede out.

The hotel was very clean, front desk very polite, room was nice because there was a full fridge , burners and microwave. Bed was very comfortable.

Horrible

Came here for electricity while Houston was recovering from Beryl. Thank you for taking me and my kitty in and taking such good care of us.

Checked in, room smelled like someone died in it. Asked for a new room and they lied and said none was available. Went to take a shower and no hot water. Complained so they sent a maintenance man to check it. Then never said a word to me so I thought it was fixed. Went to take a shower again no hot water refuse to move me after covering water. I contacted the Better Business Bureau and they still refused to take responsibility. Sent up another maintenance guy to check the water. The maintenance man went in my room said you’re right there’s no hot water and it’s barely coming out and then told the front desk that everything was fine. Incompetent manager and staff. Finally on my 5 th day offered to change room. Walked into room to check it out and it smelled worse and lo and behold a roach on the wall. They refused to comp my room. Called Health Department and they are investigating. DO NOT WAIST YOUR MONEY! Disgusting, trash everywhere outside and on dog run. I am not done with this. I am going to continue and take this as far as I can take it including a lawyer completely unacceptable accommodations. I have been in hospitality for over 27 years and I have never experienced such discussed in my life.

Rooms need updating. Cleaning crew not effective. Room was spacious, receptionist was friendly and attentive. Linens on bed were worn. Towels had holes and were shredded. Room clearly had not been vacuumed as 17 toenails were found in front of the bed. One pass of a vacuum and this would have been a non issue. During my stay cleaning crew entered two rooms adjacent to mine to clean and never used a vacuum. If your not vacuuming... receptionist came to vacuum the toenails.

Staff and front desk personnel were super helpful and knowledgeable about the area. There was a cute little baby deer in the field by the back parking area… it was also surprisingly friendly and knowledgeable about the area! Don’t let all the law enforcement cars parked in the parking lot be of concern; they are only using the parking lot as their training facility is located near by. I had a lovely stay and was allowed a late check out. <3!! =^.^=

Nice,clean property

Furniture was very old and damaged. Example, desk chair was duct taped. Worse, sheet had a feces stain. Mattress was cheap and uncomfortable.

Staff was friendly. . Suites we're very clean and had everything I needed to enjoy my stay .

The bed was uncomfortable as heck lumpy and hard. Other than that I loved my room and the hotel very clean staff I interacted with very polite.

The room had roaches in the corner by the beds, a dirty towel was left in the bathroom. Overall it was not a pleasant place.

Everything

We had no tv for half of our stay, no hot water when we went to shower, no ice machine (ice maker in room broken as well), no breakfast, and we got locked out of our room on the second day. HORRIBLE!!! I was promised a refund (which is still not sufficient for the trouble), when I tried to contact Expedia, I just went in a circle with the virtual agent. No other help offered!

It was actually clean!! Loved that!!

Nice enough. Needs updating but for the cost reasonable.

Comfortable and clean but the furniture was worn and dated. Blond were old and torn. Our stay was overall good. Rooms could use a reno.

Smell so bad,carpet so dirty, my socks get so dark with probably dirt on the floor

Too much noise all night. Furniture worn, stained, or ripped.

There was no parking. The beds were extremely hard and there was dirt and garbage under the beds one of the lights didn't work

Not the worst experience, but for the price we expected more

ALl of the appliances in the room were very noisy the tub faucet dripped

Everything was excellent. Renovations have been excellent. Room was beautiful. Highly recommend this hotel

Room that was initially given was no longer in service and was not suitable for occupants so family members had to relocate to another

Rooms provide adequate accommodations for all my stays.

The hotel was full of bikers from the Bandito Biker Gang. There were at least 50 motorcycles parked all around the hotel. Late every night these bikers would party all night in the parking lot below our room. Lots of drinking smoking pot and yelling going on. The worst part was they would start up their very loud motorcycles (several at a time) and bitterly shake the hotel with the rumble and loud noise. I have never seen any hotel allow this sort of thing to go on. We stayed at this hotel 3 nights, and it only got worse each night.

Room is clean, had cooktop & basic plates, utensils, knife, etc. Lobby is clean. Front desk staff lady is super friendly.

The receptionist at night was really nice. She attended us well and greeted us as we entered the hotel.

convenient to I35, close to many dining options

Good place for the price. No problems having a dog.

I had to walk all around the hotel from the back where I had to park my car as the card reader did not work on the back door. The hotel is undergoing some updates so that should be fixed.

We were satisfied as the property met our expectations. The staff was friendly and met all our requests.