Stuff very friendly make you feel at home! We will definitely come back here

Thank you

This is a nice place to stay with restaurants that are open all night and just discovered that parking is free here too.

The swimming pool. the staff, and food.

Pool was excellent and breakfast is very good.all the staff friendly and great experience .they have taxis park outside the hotel

This property is great. My inly issues are the beds. Beds are a bit hard, but great hotel overall

The people are awesome

Very nice

Very nice , simple but clean and good price ! Exelent breakfast !

In lots of ways, this hotel is one of the nicest I’ve stayed in, but too many negatives for me to be completely enthusiastic. On the good side: beautiful room, helpful staff, decent food in the bar, very good laundry which picks up & delivers and amazing views of Medellín from the top floor. Negatives: - only one elevator which was slow - the immediate area was uninteresting with few options to find nice cafes and restaurants (if I ever go back to Medellín, I’m staying in El Poblado) - and, while I accept I’m older than the average guest, it was far too noisy in the evening, though my sleep wasn’t disturbed

N/A

Very good

The area around the property is not the best. They would only give us one room key when we had 4 people in a room. The shower head was rusted and flithy. But the staff was very nice.

Security, the staff very kind

Staff was attentive. Except for hot water issue with the shower. Not safe to walk at night. The one block away La Troja is too loud. Ac not. Functioning well in my room. Window in bathroom doesn’t close. Overall noy so bad.

Service was good. They charge you for towels and pillow cases if you dye your hair and leave stains. Hitel is clean but didnt look like the pictures

Cleanness is very good in and around the property. Shower could be better. Water pressure very poor. Hot water off and on. After a long day you want to go to the hotel and be able to take a nice shower.

If you are coming to Barranquilla for Carnival, this is where you want to stay. The only negative comment I have regards to the air conditioning. This might not be a factor for you if you are from a tropical climate, which I am not. The interior of the hotel is not air-conditioned, and elevators are even a little bit hotter, so by the time you’ve taken the stairs to your room, the last thing you want is to open your door and have it be a sauna inside. I understand from an environmental perspective that it’s not always a good idea to leave the air-conditioning running if you are not in the room, but here you have to wait 3 to 4 minutes after you have put your key in the slot for the air conditioner to kick in and then another 10 before the room is comfortable, so literally every time you go to your room, you have to take a shower. that there is no hot water is no issue because of this But some might take exception of that. Same with the janky shower head. There was an issue with the electric key that they fixed, sort of, on the 4th time I was locked out of my room. The staff are absolutely amazingly helpful and gracious.

Very good

Very rude

The customer service was great, hotel was clean and a good location in the centre of the city. I did like the open atrium style of the hotel. Condition of the hotel needs a bit of updating inside the rooms, we had a room for disabled which was fine but the toilet didnt have a toilet seat although other toilets did. They did offer to change rooms which we recognise and appreciated. Also in my parents room they did not have a safe box and one was never provided when we let them know. Becuase of the famous La Troja nearby which is an open place famous for music, it is very loud until around 1-2am. So bring ear plugs if affected by loud music.

Place is good. They just need to do more to clean up certain areas. The entrance to the elevator needs to be cleaned on every floor. There is dirty windows with dust, dead little animals and it’s a nice view to the pool but clean those windows more often. It makes the hotel feel dirty. The Fingerprints all over the walls. All high traffic area where people put their fingers should be painted/cleaned and maintained more often. The staff of the hotel are all great. The room is very nice. The pillows are too big to sleep. It should be a big pillow and then a smaller pillow.

No hot water

The staff was friendly. Only a few spoke english, but it's Colombia, so that's ok. But for a hotel, you would think hot water and water pressure would be standard. It's not! That in itself made me move to another hotel, without getting a refund.. And other than scrambled eggs, I don't know what that garbage was they called breakfast. Not to mention the breakfast tables were never wiped down after a guest got up. So yeah, finding a clean table was impossible. And when something ran out, that was it, no refills. Guess you had to get there when they first opened.

It's a nice hotel

I asked for someone to help fix my WI-FI. They told me to wait, but no one came. The water was only hot sometimes. And I was charged for shaving cream and a Gatorade that I never touched. But

Excellent location. Friendly and helpful staff. Wonderful rooms. Could use some minor upkeep, but a beautiful and relaxing place to stay!

Everything

Cheap hotel

The service as usual was outstanding

The hotel was great , the only issues was the toilet that was bad, the hoster Sebastian was amazing polite and he provided the best service at the hotel

Simply horrible