Hotel was clean, staff was friendly and accommodating. Service was usually pretty quick. The only negative was sometimes when ordering from the hotel restaurant the kitchen was very slow to make the food. The buffet there was good and low priced. I enjoyed my stay there.

This is a very pleasant and economical hotel to stay in primarily because of the employees here who are very friendly and the cost of the rooms are not exorbitantly expensive. The breakfast in the morning is outstanding and the proximity to stores and transportation is very good.

Otima

As usual my stays excellent at this hotel. This hotel is superior to all other hotels in the US within the price range that I paid for it. Even in the midst of covid-19 they figured out a way to safely maintain serving breakfast unlike the US hotels which still charges you a premium price but takes away the breakfast and room service. The staff is super friendly to the point where I use hotels.com to select this hotel over the others in Rio.

I had a wonderful stay at this hotel and for the record this hotel did not get rid of any of the amenities in the wake of this virus situation but instead they found creative ways to work around them and I really appreciated that. The service was excellent and the people very friendly which is why I try to choose that hotel whenever I get the opportunity.

Good location in Lago de Machado. Close to the Metro and other conveniences. The room can be noisy, the walls are too thin that you can hear all the noise from next room. Wifi is good, bathroom are clean but water pressure lacking. Okay for a few days.

Good location (short walk from Metro), and the breakfast is nice!

I liked it so much that I am staying there again this week..

Clean and comfortable rooms. Good breakfast selection. Wifi and Air Conditioning are excellent. The staff are very welcoming. We enjoyed our stay.

I stayed in this hotel for 6 nights. In the last night, I arrived in my room around 9PM, and my key card didn't work. They replaced it but nothing. Even the manager's master key didn't work. After some trials to open the door with a machine, supposed to work in these situations, the lock was still not reacting. Ok, so far, it happens. Machines. But the problem is that there was NOBODY IN THE HOTEL who could solve the problem. And the person in charge said that the technician LIVED SO FAR that he could not come!!! So, they let us stay in another room, with no closes to change. Thank you for your kindness!!! And in the checkout, they charged me for every single thing, even the water consumption of the bar of the new room (I had a full bottle of water in my room). Thats the Brazilian service!!! Be aware before going!!!!

I stayed in this hotel for 6 nights. In the last night, I arrived in my room around 9PM, and my key card didnt work. They replaced it but nothing. Even the managers master key didnt work.After some trials to open the door with a machine, supposed to work in these situations, the lock was still not reacting. Ok, so far, it happens. Machines.But the problem is that there was NOBODY IN THE HOTEL who could solve the problem.And the person in charge said that the technician LIVED SO FAR that he could not come!!!So, they let us stay in another room, with no closes to change. Thank you for your kindness!!!And in the checkout, they charged me for every single thing, even the water consumption of the bar of the new room (I had a full bottle of water in my room).Thats the Brazilian service!!! Be aware before going!!!!

Nice small hotel, new and clean, great free breakfast, very friendly service, free Wifi and business center. TV could be better

We're told by our tour guide that it was not a safe area. But we were stayed for 1 Night only and not much I can experience. Close to subway and local restaurant.

Were told by our tour guide that it was not a safe area. But we were stayed for 1 Night only and not much I can experience. Close to subway and local restaurant.

Everything was perfect, the bedroom and bathroom side is a little bit small for 3 people and the pool needs care a little