Beautiful resort.

Loved our stay here. Its our 3rd time.

The Staff was accommodating. Valet was excellent! The room was not totally cleaned when we arrived, there was sand on the floor as we arrived. I requested cleaning service and was told I had to pay $35.00 to clean. Which I did have it cleaned. I felt I was going to fall. The air is not as we would have liked it, a bit hot. Gorgeous view from the entire room.

I was not happy that the owners room had no shampoo, no soap, no blanket on the bed, the cable tv service was suspended in the room so we had no TV and when you call down to this extremly expensive hotel they tell you that its not there problem and to call the owner in which i didnt have his number. please let me know how i get in touch with this owner

This room is absolutely beautiful. The pictures don’t do the room justice. The bed faces the ocean so every morning you have 3 beautiful large windows to watch the sunrise, as well as a little balcony. The bathroom is very big. I was there with my girlfriends for a girls weekend and we loved the room. The food at the resort was delicious. The only thing that was a little frustrating was check in. The pelican grande didn’t see my reservation the day that we checked in and when I told them I booked through Expedia and show them my itinerary number they kind of got snotty like oh you booked through a third party. The gentleman went in the back to talk to whomever and then told me to have a seat and they would be with us shortly. My friends and I waited for probably 20 mins no one told us what was going on. So I went back up to ask what was going on and had to fill out paperwork and finally they allowed us to start the check in process. We waited in the lobby for 2 hours because we arrived early since check in was at 4. But all of our belongings were just sitting by the front door so I didn’t feel comfortable just leaving them there unsupervised. The lady also told us that we weren’t guaranteed our room would be ready by 4 because checking starts at 4 and once you are checked in, it goes to housekeeping and then they clean your room and once that’s complete you can go to your room. But Pelican Grande gave us breakfast vouchers for one morning for the long wait and mishaps.

The room, the staff, the spa and the entire property were fabulous. We look forward to returning for a longer stay.

This property was amazing. The pictures don't do it justice. The pool area was the best I've seen and the staff are all so friendly and helpful. The beach access was also very easy and clean.

Very good stay!