Very good rest The room was excellent, good design and practical Too hot during the night. Access to car park is convenuent

The hotel was quite enjoyable and clean. We stayed one night and we would come back again.

Nice sized rooms with a comfortable bed. The shower was a bit wild with no guard for the back where the water was splashing out the side. The gym was quite small, but I was happy to have one.

Best place to stay in Clermont Ferrand. It's located right at the center of the town in Jaude, restaurants, shops are easily accessible by walk.

Friendly

Go to the Car park first, save yourself the stress of going the centre 3 or 5 times. Reception , once we got in was friendly. Decided to eat in the bar, the barman was dreadful, so slow .. it took 15 minutes to get our drinks , only 2 other couples on there, he was sullen and scruffy.. not 4 star service

It's in the very central location close to all attractions

excellent hotel

Staff and service were outstanding, parking very convenient and reasonably priced. Room was great except for a heavy perfume smell that took a very long time to dissipate

Very well situated. Great staff

What you'd expect from a Mercure - excellent cleanliness, staff could not have been more helpful. Located in central Clermont- Ferrand, short walk to old town and cathedral, just across Jaude square. Parking in public carpark under the hotel, access from carpark into hotel. Cost €12 for 24 hours. Breakfast choices outstanding, hot, cold, pastries, crepes, etc. Would return.

Clean modern hotel in the Centre of city. Paid parking underground which is hard to find. Check in was smooth, beds are comfortable and room was spacious. Good for short stay.

Lovely hotel stay for our stopover driving down to Aix-en-Provence. Receptionist was very kind and helpful, and the room was very clean.

Easy stay for one night

The hotel was nice and it is very close to the centre of Clermont-Ferrand. The parking being so close to the hotel was very convenient as well. The only drawback that I would say is that the pillows are very uncomfortable so we did not sleep particularly well.

The hotel is very well located, next to the shops and restaurants, the parking is very well organised, staff is friendly and helpful. Our room was clean, we enjoyed the coffee machine and complimentary soft drinks. The only problem was with the air conditioning. We stayed in Junior Family Suite and one air conditioning outlet was not enough for the large room, bit too hot at night.

Very clean

Nice room and helpful staff. Located right in center.

Excellent hôtel très bien situé. Accueil et service de haute qualite

We stayed in a junior suite for three nights. Great value. Location is on a two hundred year old square Very interesting and beautiful place Super food, shopping, and friendly Hotel was near perfect

It’s a very nice hotel, situated in the best art of the city, where the old town meets a new shopping area. The staff is very friendly and the hotel has been renovated recently. It’s working distance from old town, and great restaurants. We had a wonderful time. We highly recommend this hotel

I stay here every time I come to CFE. The best bang for your buck (by a long shot), and close to all major amenities and tram lines. Recommend 10 on 10

Friendly staff, clean room, excellent location but shame about the firm mattress and pillows

Very close to the centre of Clermont Ferrand. Shops and cafes nearby, and a lovely view of the towns square.

Very close to the centre of Clermont Ferrand. Shops and cafes nearby, and a lovely view of the town's square.

Make sure you get directions for the parking if you are driving.

Our first visit having been very pleasant, we decided to spent there another night on our way back from holiday

Stayed overnight on way to Spain. Check in was very welcoming, chatting about weather and children playing in fountain etc. Car park is a little difficult to find but once there is very safe and offers easy access to hotel. Room was very good with tea and coffee making facilities. No bathroom extras like shower cap, etc - but I had them anyway. Good breakfast - the lady maitred didnt speak English which was a bit surprising as she asked a lot of questions!

The french in general are very helpful people. The staff at this hotel were great.Parking is public and validated by the staff. It is under the hotel but you need to know where to enter and where to park. Try to find any spot on the street next to hotel and run upstairs to check-in and get directions to the entrance or the parking.It is on the main square easy walking distance to many restaurants. Venture out to all corners of the square and beyond. Try the 1513 restaurant.Don't miss the "pui du domes".

Upon arrival, staff were helpful in getting my car into the adjacent parking garage. When checking in we were told that we would get a room with a good view of the city square. We were allocated a room with a view on the backyard. At breakfast, I found very little appealing to eat. There were no Croissants!! In France!!?? Shocking. They apologised afterwards when the hotel sent me a questionaire, but the horse had bolted. It wasn't a bad stay for one night. The room was comfortable and the staff tried to be helpful. Yes, I'll stay here again.

Relatively new hotel right on Place Jaude. Parking available directly under the hotel for a slightly preferential rate and other parking available very close by. Good place to stay for walking around the centreville. We arrived on a Sunday afternoon and asked about restaurants open that night as it is a very quiet town on Sundays. They had a list already printed up of nearby restaurants open on Sundays. As it is a newer hotel the facilities are very nice. Can't go wrong staying here.

If you're using GPS, search by address (not hotel name) or you'll never find it. The old Mercure is now another hotel; your destination is a few twists away. There is public parking under the hotel building. The reception is one floor above ground, and once you get there the staff is terrific and helpful. The design is quite modern and well thought out, from motion sensors in the halls to excellent sound proofing (most valuable if your room faces the transit line and Place Jaude, where things can get a bit noisy late at night.) Beds and linens are excellent, as is the bathroom/shower.