At home

Wonderful experience. Will come back. Thank you.

Atendimento sempre cordial e atencioso. No entanto tem vários pontos de melhoria. Café da manhã é honesto. A cama do quarto não era de boa qualidade, colchão excessivamente mole. Tive também um incidente, havia água sanitária em uma garrafinha de água próximo a área do frigobar, o qual coloquei na minha boca por engano e nao ingeri por sorte. A equipe do hotel se desculpou pela falha e apenas isso. Pelo valor pago (temporada de réveillon) o serviço fica muito a desejar.

HOTEL AGRADAVEL E BEM CENTRAL ATENDIMENTO EXELENTE E TODOS MUITO ATENCIOSOS

I'm not really sure why this place has such a good rating, the description is very misleading. There's no restaurant or room service, or at least there wasn't when I stayed. I was told there was no minibar, apparently there is a very limited one and I was told to use Whatsapp to contact the hosts but my messages weren't read for over 24hours. The 'self-serve laundry' is the staff laundry that is used by the cleaners and there was nowhere to dry clothes. I was utterly exhausted when I arrived and just wanted to eat in my room, do my laundry on-site and relax. Unfortunately, despite the description, none of this was possible. Also, the bathroom had septic problems and made the whole room stink and there was no hot water in the shower. The hosts were very helpful and drove me without charge to restaurants and a laundry, but it didn't make up for all the bad things, unfortunately.

Im not really sure why this place has such a good rating, the description is very misleading. Theres no restaurant or room service, or at least there wasnt when I stayed. I was told there was no minibar, apparently there is a very limited one and I was told to use Whatsapp to contact the hosts but my messages werent read for over 24hours. The self-serve laundry is the staff laundry that is used by the cleaners and there was nowhere to dry clothes. I was utterly exhausted when I arrived and just wanted to eat in my room, do my laundry on-site and relax. Unfortunately, despite the description, none of this was possible. Also, the bathroom had septic problems and made the whole room stink and there was no hot water in the shower.The hosts were very helpful and drove me without charge to restaurants and a laundry, but it didnt make up for all the bad things, unfortunately.