Exc

too expensive for what the hotel actually offers, To get to the beach you have to cross many puddles and dirty places, They don't care about the guest, the elevator doesn't work and you have to go up 4 levels

If you want to get away to relax , it is perfect for that. Well worth the money spent . Very nice rooms.

The property is perfect if you’re looking for a quiet place away from the hustle and bustle of the city, they have a very nice pool, nicely manicured; they have a small staff in the property, however, they’re not proactive to share their contact details if you need help, they are very nice and helpful by the way, but I thought the property contact should’ve been proactive sharing contact details if I needed help once I’ve checked in, but otherwise the property is lovely and comfortable for a quiet stay.

This was my second visit. I loved it the first time. A guy to have glass bottles at the pool, I pointed it out but they didn't say anything to him. It was posted that glass bottles were prohibited. Broken glass in a pool is dangerous. Pool closes at 10 PM. Kids were swimming at 12:30 AM. They were yelling making it impossible to sleep. Where was security? I mentioned it to an employee and was told that some people might get angry and hit them if they said anything. The room was comfortable but the shower didn't have hot water. This is a beautiful, normally quiet place.

Beautiful and peaceful place

The environment surrounding the villas is absolutely breathtaking, natural, peaceful and beautiful. It is like staying in the Garden of Eden. Customer service could improve a bit, as we had a hard time initially contacting the hotel and getting someone to answer us. It took several attempts and several days of waiting for replies, but once we were there the visit was totally worth it. There is no breakfast included or easy dining options nearby, so you have to bring your own food and cook, which is absolutely fine as long as you bring groceries along with you. The workers on-site were attentive when we asked questions face-to-face. It is a quiet sanctuary and I would highly recommend it.

what we liked were the following: washer, dryer, kitchen and AC was excellent. Staff professional, friendly and attentive. Only issues was during weekend, various neighbors had loud music playing from evening to next morning non stop; yelling and even gun shots were heard. Recommend noise abatement rules and safety measures use of firearms at the property.