We had and amazing stay at Cleveland Estate. The place is beautiful and the staff goes above and beyond to make sure we have the best time. Special thanks to Kate who upgraded our small single room to a family room last minute. 🙏🙏🙏

The staff were very helpful and welcoming especially Kate at reception. A great weekend. Lovely open fires and great sorting areas

I can not rate my stay highly enough. I was treated like a VIP and no request was a difficulty. It is an absolutely stunning location and the amenities are first class. The service particularly was first class, especially from Kate, what a gem.

We stayed here on a Friday and Saturday night for an anniversary celebration. The location was beautiful and the staff were very helpful and friendly. Overall, the hotel was more like an upscale bed and breakfast than a luxury hotel (as the Lancemore chain market it). The rooms are in need of updating (i.e., bathrooms, wardrobes, paint, etc. are all looking very worse for wear). The bar area is lovely and has a wonderful view. However, the restaurant was disappointing. It had a completely different menu to when we booked online. The previous menu listed a gourmet selection of dishes, which is why we booked it for our anniversary dinner. Instead, the menu we were presented had a selection of three main sharing dishes and limited sides.The food was very average and the overall dining experience was disappointing. The breakfast was a buffet, which was simple but nice. The first night we were there was blissfully quiet; however, the second night was unacceptably noisy. Other guests had decided to have drinks by the fire pit right outside the main guest rooms. The noise from these guests continued well past midnight. The hotel needs to remind guests to be mindful of the noise (considering the fire pit is right next to most of the rooms) or close the fire pits at 10pm. Although this hotel has a beautiful scenic setting and exceptional staff, it was a disappointing stay.

Nice place

Beautiful property, wonderful views especially now with autumn leaves. Gorgeous stay!

My stay here was average for a winery stay. Bedding and towels could be improved as well as breakfast. Walls in the rooms are very thin so you can hear guests coming in and out of their room and guests above you walking.

We stayed here for my husbands birthday and were really looking forward to a weekend away however when we checked into our room and looked around the property we went back to our room and opened the door to find another couple in the room. We had been double booked and it was such a disappointing awkward experience. However following that were downgraded to a smaller room because it was ready and clean which was located near the pool room. When we entered there was a dead cockroach in the bathroom. Due to the rooms proximity to the pool room which had no restrictions, there were hotel guests playing music and pool all through the night that we could hear through the paper thin walls. When we finally called to complain after 1am we were met with a rude staff member who upon the second call acted like she didn’t know what we talking about and on the third call just responded with ‘okay’. My husband had to tell the hotel guests in the pool room to leave because we couldn’t get any sleep. When I went to pass on feedback at checkout I felt rushed and not heard so they could check the rest of the hotel guests out. I wouldn’t stay here again but it was a beautiful property.