The hotel suite doesn’t look like the photos. When we entered the suite it was super cold and smelled bad. The atmosphere was cold. Then we found out that the wc flush was not working and the toilet was dirty with brown spots. I don’t recommend this accommodation. Better look for something else.

Bd neighbourhood. Smelling pot into the room. No AC. Bad bed

The time I checked in to the first room, the switch in the room doesn’t work, there is only light in the bathroom. Then they change me to another room, and this room had a horrible smell like something died there. The front desk lady said the sewer was backed up in that room, and she apologized so she gave me another room. This room in the beginning was alright; however, when I took a shower, the drain was clogged up and had a difficult time to drain. Also, the people in the room next to me was smoking. I complained about the shower drain, and the front desk man gave me a room with a broken shower head that was leaking all over. He was very rude when I told him about the shower head being leaking and he said that this is a 2 stars hotel. I said on Orbitz it says 3 stars. No matter what star the hotel is, his unprofessional and unapologetic altitude made the whole experience in France disheartening. I cannot believe he said to me that it’s not his responsibility and that I should put up with it. His action and demure are inexcusable since he should understand that customers complaints that are valid should be taken with care and consideration. He said he is very busy and that he has no time for me, I cannot fathom such rude behavior coming from the employee of the hotel. The front desk ladies I encountered were nice and professional, but it didn’t make it any better. Loud noise from outside til late hours, smoking smell. I give this hotel a negative star.

Rooms were basic but clean, with good amenities. The staff were helpful and pleasant. It's a fantastic location, literally next to the train station and only a few minutes walk into the city centre and Place Stanislas. They let me store my bag as I was early for check-in.

The smell from Fast food, the room was toooooo small....No ac.....

After originally deciding to stay somewhere else because of comments about the noise, we had to book on short notice because our original accomodation fell flat. The receptions were both very nice and helpful. We asked if the children could get two separate beds, and he gave them the triple room (with the stained glass windows). It was spacious, with the third bed up in a loft. We parents had a standard room which was tiny and had to few hooks to hang towels and clothes. Both rooms were facing to the side, a tiny driveway shared with a fast food restaurant. Because there was no AC, we had to crack the windows open. The noise from the restaurant's ventilation, restocking their storage at night, random poeple being noisy and a bit of street noise made for a really poor night's sleep. Also, interior sound insulation was minimal. We could hear the door of the adjacent room and the elevator. When someone else used their bathroom, we could hear them moaning, and flushing their toilet sounded as if a deluge was coming down ours. Also, while cleanliness was otherwise impeccable, the drain pipes smelled funny. WiFi was complicated to register, slow and quirky, and you had to re-register even before the nominal 4 h were over. Surface parking is free from 6 pm to 10 am, but it is extremely hard to get a parking space. For day parking, it is best to use a parking garage. On summer saturdays, they are only 2 € from 8 to 7.

Nice hotel, near the centrum! Near the famus buidings!

If you like fresh air, do not go here. Not possible to open windows and no ventilation installed. We left at night after trying to sleep there.