The resort is very expansive and has a nice cool and relaxing atmosphere to it. Some of the cottages appear a little run down but the grounds are well taken care of and the plants well manicured. The pool is huge and the depth good enough for swimming and relaxing. For the dates we stayed at the resort, I believe we were the only guests. Some areas are poorly lit in the night making the walk to the rooms a little eerie. The beds in our initial room were not very comfortable. The staff did well to respond to our concern and provided us with an upgraded room although the beds were only slightly improved. Special mention to Anishka (I believe that's her name) at front desk who attended to our every need, and to Dion as well. The bartender, Joel, at the swim up bar was very attentive and friendly. We took the b/fast, lunch and dinner package and the meals were sufficient. Lunch at the 1763 restaurant was great and the staff very friendly. To get to this resort and move around easily it is recommended to rent a vehicle.

Please do not stay at this property, it was not ok. There is a serious issue with water. They actually have a rouster to tell when you will get water in your room to shower or bathe. Also, d property has no vibe,its dead,

Very nice resort. Beautiful views!

The staff were welcoming and the hotel facilities were excellent

Staff very pleasant and accommodating. It was a short trip for a triathlon race. We would stay here again.

The team at the Sugar Mill restaurant were all pleasant, courteous, and customer service oriented. I also appreciated My. Irvine Bay Resort’s efforts at communicating the issues with the water service interruptions, and their frequent personal check-ins to see if we had any concerns. We also appreciated the invitation to the Management Cocktail hour and their attempt to get to know us on a personal level and another opportunity to address concerns. We were extremely impressed with the young and smart management team we interacted with. We believe that they will bring new and innovative ideas by “thinking outside the box” and make the resort a success, if given the opportunity. The Mt Irvine Bay Resort team were also very responsive to my questions via chat prior to our trip. However, I wish there was better communication and transparency about the operations of transportation to and from the airport and the Spa services that are provided on the property. In communicating with the hotel, I was told via chat that “the service charge will be applied to your resort account for payment prior to your checkout.” But, this was not the case as the taxi fee turned out to be a cash transaction between ourselves and the driver. And, when I inquired about Spa services, it also turned out to be a cash transaction because it was separate from the resort. All in all, we enjoyed the warmth of the Mt. Irvine Bay Resort team and their commitment to making our stay as enjoyable as possible.

The staff was spectacular!!! The property is lovely it needs a bit updating but still a lovely stay.

too quiet