Very comfortable hotel within walking distance of several restaurants and, of course, the beach. Nice buffet breakfast. Cheerful staff. Clean and spacious rooms. Very easy free parking.

Close to the beach

It was very nice place. I enjoyed my stay. Staff was very helpful as well

Excellent people and food.

A/C did not work, No hot water, fridge leaking, impossible to close windows. Had to cancel the reservation and find another hotel!! Worst hotel ever visited….

Good location, room good, breakfast very nice

The staff was very friendly. Very nice business hotel. Pool looked very inviting but no swimsuits so we could not enjoy. Restaurant was clean, staff friendly and quick.

Very close to the beach 🙂

Todo bien

Excelente! Good service, Breakfast, close to the beaches, resrtauran. Good price and very clean.

The staff at the hotel was extremely helpful, especially Alex. They assisted us with many phone calls and re-bookings for travel that was disrupted. I have never met more caring and gracious people!

Good location, friendly staff, clean room. No complaints

This is a clean hotel with spacious rooms and comfortable beds. A short walk to the beach. Breakfast was a little underwhelming. Staff was helpful, though U.S. travelers be aware that English is not spoken here.

We were in room 414. The window will not lock. The breakfast was excellent. The hotel is modern and clean.

Great location, a bit of maintenance required...missed the coffee machine in the room.

Nice hotel near beach, no problem with early checkin or storing luggage for late departure

Wifi wasn't great but excellent location as it's so close to the water!

Very clean. Quiet. Spacious. Good location

I had a great stay! My room was nice and comfortable. The ocean view was great. However, I put the do not disturb sign on my door — the cleaning ladies ignored it and came in anyway...2 days in a row!

Room was starting to look a little bit worn and tired. As the bathroom wasn’t very clean. Service at breakfast was terrible! Everyone was miserable and unhelpful.

A very modern hotel with large rooms, close to the beach. BUT the beach is not close to anywhere else--most of the city is elsewhere--and there is nothing in the hotel's area except some new apartment blocks. So you have to eat in the hotel restaurant, which has mediocre service. Breakfast was worse--eggs burnt and then left to go cold. Also the rooms have no heating which is a problem at some times of year (like when I was there) and I could not make the a/c heating function work. Conclusion: recommended if you have t be near the beach, but otherwise look elsewhere, as I did for a second trip to La Serena (I actually cancelled my second reservation with this hotel).

NEEDS TO IMPLEMENT WIHT AT LEAST COFFE MAKER IN THE ROOM

All good! Great location. Clean. Good food . Xxxxxx

The hotel is a little ways out of town, next to the beach (although behind a block of apartments, so you may not be guaranteed a sea view). The town centre isn't desperately close (20-30 minutes depending on your walking speed), but the somewhat limited range of menu options means that you might have to explore other options for dinner if you're staying for a couple of days or more. The rooms are comfortable, if unexceptional, although hotel staff have a somewhat irritating tendency to ignore 'Do Not Disturb' signs, so bear that in mind as well.

Very busy hotel slow to replenish food at breakfast. Close to beach are which was not as tidy as we expectected. Loved the town which is a 30minute walk away.

Wow... the Room Location and the Beautiful Sound of the Ocean. Coupled with a superb Hotel . . . “. I in Paradise “

The Wi-Fi did not work in our room. We were told that someone would try to fix it, but they never did. The service was poor there too.

It was great overall, however it would have been nice been told there was a huge concert happening that night so it would have saved us 20mins of trying to get through to the parking! Thanks to the glancing we didn’t hear a thing

Well located just off the coastline walkways, plenty of restaurants, easy to find, easy to return to Ruta 5

Friendly staff, breakfast included which was adequate, comfortable room. Most likely best hotel for La Serena