Nice hotel and casino.

The beds were too low and very hard to get out of. I didn't ask for a handicap room. Everything was fine except for the beds being too low

Room was clean and bed was comfortable! Restaurant was great and service good. Only complaint was that Wi-Fi wasn’t working in our room and restaurant wasn’t open for breakfast.

The whole property is very clean and the staff is wonderful. Happy & very helpful! Would highly recommend to anyone❣️

Great Stay!

room was clean and large

Very nice hotel.

The room and facilities were clean. Hotels.com indicated there was to be a hot tub in the room but there are no rooms with a hot tub in this hotel.

Comfortable stay

We enjoyed the updated hotel rooms & casino. However room was not insulated for noise level of conversation in room next door, until midnight, which was distracting to getting a restful sleep.

Liked the room conditions. Didn’t like that elevators that were on our side of the hotel only 1 of the 3 elevators worked. Made it hard to get to room and to casino.

All are good except there WiFi

I would definitely suggest staying at the hotel. The beds were comfortable and the rooms were spacious and clean. Will definitely be back.

Enjoyed our stay. Kids loved the pool.

We had a terrible experience. We were promised a 4 PM check-in and when we arrived, we were told that the systems were down and we cannot check in. We were not able to check in until after 7 PM. There was only one restaurant open. There was no bartenders available. We were told several times that the location was understaffed. There was construction being done in multiple areas. There were some spots that had no lighting or poor lighting. It seemed Like it was in need of repair and and not taken care of very well at all. The casino seemed dirty and welcoming. The first bedroom that we got when we finally were able to check in smelled like old smoke. They subsequently gave us another room on the same floor not even three doors down. That room also smelled like smoke. We were told that the building was no smoking, but I do not think that’s true. it was very inconvenient. They were doing construction in the front entrance towards the parking lot where we parked our vehicle. We had to take all of our luggage and walk another 5 With all our belongings, we were not offered any compensation or any kind of perk to help with the issue that we had and we would never stay there again and give them very low recommendations

Rooms were very nice. Bed is comfortable and variety pillows for comfort. Will definitely be my place to stay

We checked in ok but then about 4 hours later had to be moved to another room since the floor we were on had no hot water. The prime rib dinner we had was tough and we asked for crispy bacon for breakfast and it was so done it was like a beef jerky only bacon. Not very impressed for our first time visiting the place.

This was our first time staying at Grand Casino. We have stayed at many casinos before but Grand Casino Mille Lacs is by far the cleaniest we have stayed at! The staff were phenomenal, the room was super clean and you can tell they gave put alot of money into renovating them! The pool and spa were great and so were the food and car options! If your in the area heck if we're like us and live 2.5 hours away make q night or weekend at Grand Casino Mille Lacs! You won't be disappointed!

Beds are great

There was no internet service in our room and no phone in our room.

the cleanliness and quiet. Also the ease of check in and out

Great room. But too expensive for one night stay.

I did not like that there were no chairs to sit on, only a bench up against the wall. The beds were not real comfortable.

The room is clean

We liked the easy access to the casino. The property was well maintained and secure. We could hear people and doors in the hall. We were not made aware that rooms are not made up daily.

Ok

Clean modern rooms

Very friendly staff. Very clean and comfortable environment.

Casino

Great

Great place to stay

Our stay was very nice. Very large pool and hot tub! Room was clean and the staff in the hotel and gaming area were very friendly.