Beautiful hotel with amazing staff

The setting of this beautiful hotel is stunning, there are views of Mt Etna and the sea everywhere. The Hotel grounds are full of specimen trees and bushes from around the World, lush and gorgeous! We stayed in a Romantic Chalet that was so roomy and spacious and well furnished with glimpses of the sea through the foliage. Each long was so secluded and private. We had the added bonus of a private hot pool/spa outside on the deck outside our window. However it is the staff that take the Donna Carmela to the next level. From Housekeeping to Reception to the Waiting Staff & the Maitre'D every single one we encountered went above and beyond to make our stay exceptional!! We were here 11 nights and cannot fault our stay at all. We have stayed in hotels around the World but Donna Carmela rates among the finest! We have to mention our breakfasts as they were the highlight of the day. Scrumptious pastries and the best ruby red fresh orange juice everyday! A special mention has to go to Alania & Dese who served us and made our day with their smiles, & Linda who kept us topped with Tea & Coffee in our room! Nothing was too much trouble and we thank you so much!

Beautiful boutique hotel in a middle of nowhere

Beautiful location

A nice oasis close to the beach in Sicily. The grounds of the hotel are beautiful and the rooms extremely large and spacious. The hotel allowed an early check in and late check out which is always appreciated.

Spent two nights at the resort. Arrived late on check-in day due to a delayed flight and was welcomed warmly close to midnight. Great lunch suggestion provided and reservation made for us. Loved the ability to whatsapp guest relations. So quiet and the gardens were lovely. Service was some of the best we’ve experienced. Breakfast selection another big plus (loved the Sicilian options!)

Donna Carmela is a real gem and a must-stay property for anyone traveling to Sicily. It’s a beautiful resort set in a picturesque location with incredible amenities. We loved spending time by the pool, walking the grounds, and visiting nearby wineries for tastings. The staff at the resort are amazing. Aurora in particular was so kind and really went above and beyond to make our stay special. This was one of the best hotel experiences I’ve ever had.

I felt like I was staying at Signora Carmela's personal residence. Such a kind staff and peaceful property. I wish I had had more time to explore the area by bike and enjoy the pool, but the location is perfect for excursions to Mount Etna and day trips to Catania and Taormina. I hope to come back again soon!

Stayed for 3 nights while exploring Eastern Sicily. The place is clean and comfortable, the grounds are nice, and the restaurant is pretty good. All in all, a positive experience.

Me and my family stayed at this place for the last 3 days of our vacation. So I would like to differentiate a couple of things. The service from the reception, in terms of helping out with excursions/restaurants & what to do is fantastic. You can manage everything on WhatsApp with the hotel which is really nice but everything is else is more or less disappointing. I am referring to the amenities which is basic, the restaurant which is supposed to be gourmet acts like a “wanna be” Michelin but far from it and I have been to a lot of Michelin star restaurants in my life. So I do have experience there. The waiters are friendly but not more than that. We arrived to the hotel at 16:00 when check in is 14:00 and they said my room is not ready yet which is really frustrating and disappointing when you come after a long journey and all you want is to shower, change clothes and relax. The pool is ok, not large but with beds with “leather mattress” which is really old school. The room it self and we choose our own cottage with a garden has really bad air condition. We had it at he lowest 18degrees the entire time and still it wasn’t cold enough in today’s heat. The bathroom had rust on the sink etc. I paid more money for this place then Masseria della Volpe which is by far 10x better in from all perspectives, not comparable! Too make a long story short, I will not be returning here if I choose to vacay in Sicily again.

Donna Carmela is a unique and luxurious property. We absolutely loved it and were reluctant to leave. Having breakfast in the outdoor restaurant while looking at Mt Etna was just magic. Highly recommend this property.

All the staff are so friendly and helpful. Lovely hotel - the private heated whirlpool in the romantic bungalow is fantastic.

Amazing. The best.

Nice hotel in a good location for touring Eastern Sicily. If we had planned to stay there more than one night, I would have booked a higher category room. The food was very good.

Loved the hotel and all that went with it apart for the evening menu, we ate there on the first three evenings and there was no change,what we tried was beautifully presented but what was put on the plate was all about the presentation,the food I would give overall give 5 out of 10. The breakfast on the other hand I would give 9 out of 10. The hotel though wonderful was out on its own ,not conducive for taking a walk in its immediate surroundings other than where they have a tree nursery. Special commendation for Claudia .

Loved the hotel and all that went with it apart for the evening menu, we ate there on the first three evenings and there was no change,what we tried was beautifully presented but what was put on the plate was all about the presentation,the food I would give overall give 5 out of 10.The breakfast on the other hand I would give 9 out of 10.The hotel though wonderful was out on its own ,not conducive for taking a walk in its immediate surroundings other than where they have a tree nursery.Special commendation for Claudia .

Insufficient and really bad tempered staff in the restaurant unable to provide even basic requests completely spoiled this hotel and stay . I would never stay here shay nor recommend it to anyone

We loved our stay at Donna Carmela, beautiful boutique hotel, no expense has been spared in making it as nice as possible. Staff were charming, and the off season prices were very reasonable. That part of Sicily is very built up but the hotel is an oasis of peace.