Couldn’t fault anything. Apartment was clean and really didn’t spend much time in there but it was very clean and quiet.

On the morning of check-in the hotel called asking me to send through my drivers licence to a mobile number. It was a hassle since I was driving all day, & I asked why. They said it was a legislative requirement in Australia. I called this out for the rubbish that it is – that simply isn’t true. The operator said she was insulted by what I’d said and hung up. I thought that maybe the call was a scam so I emailed the hotel and received a very curt response “This is our Covid safe check in policy. You will be required to follow the check in process or free to cancel. No dramas.” That’s a great note to receive during the summer high season. Later that morning I emailed through my ID, but didn’t receive a response with my room check-in code (so I couldn’t access my room). I arrived at the hotel at about 6pm, still with no way to check-in. Because the hotel has no office I called several times but they did not answer. Perhaps they were screening my calls? I called using my son’s phone & finally got through. Eventually I received my room code but it was very stressful. We stayed in room 8, which was dirty – dust and cobwebs on window sills, in cupboards etc. Worn carpets with pulled threads & stains. The towels were worn-out, stained and disgusting. No aircon or fans in the bedrooms, except a portable unit in my son’s room. We were really hot. The main room had a water damaged ceiling. It wasn’t a nice place to be, especially following the hostility of the hotel staff.

Everything is good except the communication, it was very bad unfortunately as I was try to reach (by phone and email) the administrator of the apartments but no response. It’s important to respond to the calls and emails

The property is of a good size and our Apartment had a smart TV. The check in process was OK for us after a quick call. Booked in January for our 2 night August stay and I had requested a quiet room, preferably top floor. What we were assigned to was a ground floor apartment on a busy residential road. It would seem that like all Australian accommodation on our 6 week holiday, double glazing isn’t the universal noise and heat loss window joinery solution of choice and so the front of the apartment suffered badly from road noise. Perhaps there wasn’t enough room for double glazing on the Endeavour when discovered 250 years ago. The apartment has zero sound insulation from the people above, so you can hear them too moving around, flushing toilets, boiling a kettle, chatting into the small hours; perhaps the road noise is keeping them up too? There was nO where to hang damp towels in the bathroom, not even the hand towel. The bathroom also had smelly drains too and inadequate lighting. The internet did not extend to the back bedroom, where naively we tried to seek refuge at bedtime from the relentless road noise. Perhaps we needed to pay extra for sofa cushions, hangers in all bedrooms and appropriate cleaning of the kitchen cupboards, guest towels and bathroom lighting and fan. Disgusting. The apartment is overpriced for the awful experience endured. Should have booked one of the many other options available in Tamworth that are about a third cheaper and probably just

The property was lovely and clean and the staff were great and friendly to deal with.

Clean and comfortable

Everything was good and the pool was crystal clean however the gate to pool needs to be rectified as it gets caught on the grassy mound and doesn’t close automatically which is a real safety issue as it was left open on occasion.. I had young grandchildren that can’t swim so it was a constant source of worry and is totally not in accordance with Australian standards please have this fixed as soon as possible

Good apartment, well kept. Few small maintenance issues like broken blinds, gaps in doors, missing hooks in bathroom but a good venue for a family. Left some weetbix out for the kids which was a nice touch

Nice apartment, very spacious and bigger than what we booked (apartment 6, 3 bedroom - booked a 2 bedroom.) However it was advertised as air conditioned, but the bedrooms were like hot boxes. Kids couldn't sleep in rooms so dragged mattresses for them into living room under split system air con to sleep. Hubby & I tried to sleep in a room that had a portable window vented air con unit, this cooled the room with some modifications, but was far too noisy to sleep next to. Raised the issue with reception contact (who we never saw) by text message, asked to move apartments for the 2nd night, but no option offered, just told to leave split system in lounge and portable unit in bedroom on all day, and keep doors closed. Still did not reduce the temp of the other 2 bedrooms, which were unusable. Very disappointed, hope the other apartments have decent working air con, but not sure if we will give this property another try in the future to see. So tired from lack of sleep after 2 nights that we had to stay another night in Tamworth - at a motel with working, quiet air con!

Recently stayed here and it was a lovely quiet place to stay.

Nice and quiet position near town. Facilities are good.

Only stayed overnight but apartment was very comfortable and well located to local services. We had 3 adults in our family group and the comfort of completely seperate bedrooms (i.e. not having a bed in a common area), provided a very restful night. Would most certainly stay here again.

Booked it at the last minute, Cindy was lovely , would highly recommend, fantastic price, value for money breakfast provided.

Apartment was well located in a quiet part of town. Plenty of facilities in the town we enjoyed our stay

Very spacious apartment in a great location. The only disadvantage was that there are windows facing west with minimal window coverings and no AC in those rooms. As a result the rooms were like furnaces.

Communication was excellent with the staff. We stayed twice during our trip and left things the first time so they happily returned them to us the second time through. Rooms/areas were large, clean and tidy. We have three children (2 needing cots) and these were provided without hassle. A few outdated beds and broken blinds but overall a great place to stay. In house breakfast was a convenient addition.

Great priced family apartment, very comfortable and affordable. Cindy greeted us and showed us around, very happy to find full complimentary breakfast supplies - loaf of bread, spread and jam, box of cereal, 2L juice, coffee, biscuits, etc! Comes with washing machine, plenty of powder to use, and we had an outdoor courtyard with clothes line, very handy. One happy mummy here, did not need to hit the supermarket straight away for anything. The only negatives were we were absolutely inundated with ants during this super dry season and hot weather. We understand not much can be done, so we were diligent with cleaning up every little crumb immediately. Also, The hot water system didn't work properly (either scalding or tepid, system responded to adjustments only after 30sec) but we spent a long time in the pool instead which was very welcome during this heatwave (the area could use a chair and table or two in future, but is otherwise in excellent condition). Kids bedroom blinds don't close fully but didn't bother us too much. Property is very clean and tidy, air con in living and main bed, simple check-in and departure. Cindy is super friendly and helpful with any requests, we look forward to staying here if ever in town again.

Really comfortable. Everything we needed.

The beds were very comfortable and the staff were fantastic.. Would stay there again, best place to stay if you have a family with disabilities.

It was very spacious and like a home away from home

There are not a lot of amenities around the hotel. But a great stay

Comfy,clean,good location.Great pool, nice beds, best shower. Had everything you could need

What a hidden gem. Cindy was so welcoming and even texted in advance to give us check in directions and wish us safe travels. The unit was clean, spacious and comfortable and the added touches were unexpected and so welcome. Juice, milk, bread, butter, marmalade, cereals, fruit and fruit juice were totally unexpected and made us all feel rather special. Such a welcoming place with the lovely Cindy spearheading the great hospitality. Would recommend and retunr if ever in Tamworth again!!

Very comfortable for family and good amenities for in house cooking

We booked on pretty short notice and was pleasantly surprised by the size,layout, cleanliness. The unit seemed very new.

Good location and great for the family. The property manager Cindy was very polite and helpful.

It was a nice property in a convenient location. It suited our whole family.

Spacious well equipped and all amenities in good order

Great location. Large apartment with good kitchen. A little hot in bedrooms over summer with only one aircon in lounge area. Nice little pool for kids and close to shops/food options.

Great location and ideal for what we required - David super helpful in every way and would definately recommend staying here - pool great too !

The unit was clean and tidy and represented very good value for money. The staff member that met us at the unit after some difficulty in getting access was courteous and professional. Very apologetic for the confusion...........she had been supplied with the wrong contact details for us. However the owner of the unit when we finally reached him on the only available contact number supplied on the website was hostile, aggressive, unhelpful and completely unapologetic. Even after I confirmed with him that the number he claimed he had been calling all day was indeed mine. I had no missed call from him??

Great apartments, and the staff were exceptional. The apartment was very clean, surprisingly big, and breakfast was also included.....it was a short walk to the town centre, and also had a lovely outdoor courtyard area. I would highly recommend these apartments for anyone who is thinking of staying in Tamworth