Nice place to stay , good clean rooms and bathrooms

Lovely hotel and grounds. We had a cosy double, my only two complaints about the room are the bed is so soft, whenever my other half rolled over, I thought I would be catapulted off the bed and the doors really slam shut and shake the whole room so when people leave early in the morning you are woken up. Breakfast options are good, lovely fruit and cooked options. The orange and apple juice are basically just coloured water, they don’t taste of anything, so that could definitely be improved. The evening bar staff and restaurant staff are so lovely, they make you feel so welcome and are really chatty. The restaurant is also good, different concept but great food. Lots of parking, we stayed for 2 nights but said we were there for a week on the registration screen when you log your number plate as there are reviews of people getting tickets.

I found the bath slippery, the bath mat was hidden away in the wardrobe. Due to this I slipped. I proceed down stairs to the receptionist to make a incident report however there was no forms available.

We stayed for 2 nights at this wonderful hotel the room comfortable the staff helpful and friendly and food excellent would definitely recommend

What a lovely find esp when Cardiff over-priced and poor availability for a big gig at Principality. Easy taxi to train station and frequent trains into Cardiff Central. Hotel itself really special with great staff and very nicely turned-out rooms with local Welsh water and toiletries.

A lovely peaceful hotel in lovely grounds. The bedrooms were comfortable. The shower was a bit hard to control. The only disappointment was that breakfast was served in one of the bars and the tables were ridiculously small. Much better to have it served in the restaurant which I notice late diners had.

I was looking for a hotel with really good food so I could book my daughter’s wedding reception. After filling in the necessary arrival dates and how many we’re staying. I scrolled down looking at other accommodation. I came back to the Priory and booked one night.. On receiving my confirmation I noticed that the date at the top had changed. Called hotel spoke to Reece . Who told us to contact Hotels. Com . Spoke to the virtual assistant Nashwa who tried to charge us £200 pounds for the mistake. Even just 1 hour after making the booking.we wanted the 18th the computer gave us 19 th . We lost our £95 . The priory lost an evening meal a Wedding reception and had empty rooms for the 18 th still available. And would have been able to sell the room for the next night.

Thanks

Amazing hotel, we absolutely loved it, can’t wait to return!

Great venue, hotel something special

Gorgeous room and property, right near museums. Parking was easy, everything walkable. Loved it

Lovely peaceful gardens to relax and enjoy, very friendly and helpful staff. Excellent breakfast and very clean room. Great overall atmosphere in an historic building. Will definitely be returning in the near future to explore more in the village. Very happy all round experience.

Disappointed! Nice hotel got stuck in traffic! Checked in st 7.30 and was told no food available, also broadband would not connect

Enjoyed the hotel, the room was very loud from traffic and drinking (I had ear plugs which solved the problem) also there is shutters rather than curtains, which means it gets light in the morning. Hotel was fantastic and will book again. Feedback - at breakfast, it would have been nice if lattes etc are included in the breakfast price.

Beautiful hotel in a lovely location. Friendly staff. Brilliant detail - loved the fact that when I arrived the radio was playing Classic FM in my room!!

Very enjoyable hotel

Extremely good Quick check in beautiful room friendly staff

Lovely friendly staff, the garden was immaculate and building was stunning

Old with an interesting history and situated in pleasant grounds. Staff were friendly and helpful. Food in restaurant was excellent although a bit pricy. Room was on the small side but lovely. Only issue was the two large steps up into the bathroom with no handrails. Some people may find this problematic.

Lovely hotel and town.

The complex is brilliant and the rooms are well fitted out. The check in girl was absolutely lovely. However, the door and side panels are of the room are frosted glass. Therefore the outside light came through the glass all night. Then the sun came up. We told the man on checkout that we did not have a good night. He informed us that previous people had pulled it off and they were waiting for a replacement. There were other vacant rooms available. He preceded to give us our bill and as an afterthought said he would not charge us for breakfast. Very disappointing that we were put in the room in the first place since we really liked the environment

Stayed in cottage, it was beautiful, clean comfortable, bonus when sun was out had own private garden area

A beautiful place to stay, I was in the deluxe cottage with my dog. The room was beautiful and clean, spacious bathroom and an enclosed garden with a decking area and chairs. The air conditioning was wonderful! Staff very friendly and helpful, would definitely stay here again.

All ok very clean comfortable and amazing shower. Negative was next to the car park.

Historic buildings carefully restored

This hotel has real character. The room was lovely and all of the staff were friendly and welcoming. Without doubt the highlight for us was the dinner, it was one of the best meals I have ever had.

Very close to the centre of town. Room was quite noisy with an aircon unit immediately outside the window and Saturday night revellers in the outdoor area below.

Staff default attitude unhelpful, under staffed, inconsistent breakfast and left waiting for ages, broken glass under the bed, room partially cleaned. Lovely location but service not great.

Warm welcome and a glass of Cava Efficient registration Amazing food Good and interesting wine list

Another fantastic stay, that’s why I keep coming back

Amazing stay that exceeding expectations. Room was amazing, drink on arrival was a lovely touch and staff was great. Wish we’d stayed longer and wish we knew it existed before. A lovely area with some interesting history. Will defo be back, amazing coffee shop around the corner too!

Room was beautifully appointed, clean and spacious. Garden and grounds well kept and litter free. Staff friendly and efficient. However, the full breakfast was a big disappointment. Some strange tasting ingredients and only one cup of coffee and no refills offered.